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i have unstalled firefox because it stoped working now there are folder for firefox i cant delete because firefox is running even tho i have uninstalled it ??

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already run… (čítať viac)

fire fox stopped working on my windows 8.1 laptop. every time I tried to open it, it gave an error message saying Firefox can not as an instance of Firefox is already running even though there wasn't. so I tried uninstall reinstall and no change. so now have uninstalled again but there are still files and folder for Firefox on my pc, and i can not delete these files because it is already running? even though i have uninstalled?

Otázku položil(a) firefoxhasstoppedworking Pred 4 rokmi

Na otázku odpovedal(a) FredMcD Pred 4 rokmi

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Totally useless after updating to version 42. Can't load anything.

Since version 42 it's not showing any website properly. Not even in Safe Mode and even after resetting everything countless times. Even after uninstalling and re-installi… (čítať viac)

Since version 42 it's not showing any website properly. Not even in Safe Mode and even after resetting everything countless times. Even after uninstalling and re-installing it's same. Uninstalled and re-installed version 43; with default settings and all issues are still there.

As you can see in images, there are no problem with internet connection. Everything else is working just fine.

Otázku položil(a) tranquilknight Pred 4 rokmi

Na otázku odpovedal(a) tranquilknight Pred 4 rokmi

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Firefox crashes

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data: Nombre del evento de problema… (čítať viac)

I have been unable to install any Firefox updates since version 41.0, as the application always crashes on startup with the following data:

 Nombre del evento de problema:	APPCRASH
 Nombre de la aplicación:	firefox.exe
 Versión de la aplicación:	43.0.1.5828
 Marca de tiempo de la aplicación:	56722c0f
 Nombre del módulo con errores:	IMM32.DLL
 Versión del módulo con errores:	6.1.7601.17514
 Marca de tiempo del módulo con errores:	4ce7ba53
 Código de excepción:	c0000005
 Desplazamiento de excepción:	0001a543
 Versión del sistema operativo:	6.1.7601.2.1.0.256.48
 Id. de configuración regional:	3082
 Información adicional 1:	7054
 Información adicional 2:	7054295172216ac85b189b6bf1ec3428
 Información adicional 3:	bcaa
 Información adicional 4:	bcaa3f59931f53c0be23efde05755397

OS is Windows 7 64 bit.

Otázku položil(a) markpalacio Pred 4 rokmi

Na otázku odpovedal(a) FredMcD Pred 4 rokmi

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got hacked after FF forum help and fix

in the past days ( I don' know hoe to find my post) I was seeking help from you, in short I was instructed on doing a clean install after that I go hacked, ran my spy pro… (čítať viac)

in the past days ( I don' know hoe to find my post) I was seeking help from you, in short I was instructed on doing a clean install after that I go hacked, ran my spy protectors got rid of 110++ issues win essential cleaned a couple, but after running programs I had only run on Friday 15th jan which showed no threats I get this and after getting rid of threats I opened FF to only get hit with the same hack stuff, so sadly after a decade relationship I have uninstalled FF

this is for you FYI

Otázku položil(a) lensgarden Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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Firefox-pages won't load properly and it doesn't recognize Twitter's certificate.

I'm not great with computers, so please help me if anyone can. I've been searching for a solution for 5 hours now and I'm desperate... My Firefox has been running a littl… (čítať viac)

I'm not great with computers, so please help me if anyone can. I've been searching for a solution for 5 hours now and I'm desperate...

My Firefox has been running a little slow the last couple of days, and sometimes temporarily stops working a couple of seconds when I'm trying to load a page. So I tried to refresh firefox through the Troubleshooting-page. After doing that, I was gonna reinstall my Addblock Plus, but when visiting about:addons, the page looked weird. The text was all in the Time New Roman-font, and there were no pictures. It was like the page hadn't loaded properly. I refreshed Firefox again, but this time I deleted all Cache and Cookies and the saved internet information. But the problem remained. I tried to install Adblock anyway, but it didn't work.

I then uninstalled Firefox from the computer and downloaded the latest version. The problem still remained.

I was now suspecting that maybe I had picked up some nasty virus or something, so I reset the computer two weeks to a date where I was pretty sure it didn't have these problems. But instead of solving my problem, it gave me another one: I couldn't access Twitter. According to Firefox, the certificate wasn't correct and the only option available was "Get me out of here". The technical information said that this was the problem: sec_error_unknown_issuer

At one point, even Google got the same certificate error, and another time I could access Twitter, but it was in the same "Times New Roman"-view with only basic text and no images. And ALL Firefox related pages were like that too.

I have temporarily fixed the problem by asking my antivirus software (ESET NOD 32) to deactivate its HTTP Control, but that doesn't seem like a safe solution to me. I'd just like to know WHAT THE HECK is going on, and how can I properly fix this?

Info: -I'm using Windows 7

I have tried: -Deleting all Cache and Cookies (together with all other internet history) -Refreshing Firefox -Uninstalling and re-installing Firefox -Deleting the Cert8 file -Restarting the computer (multiple times) -Scanning my computer for virus (Using ESET NOD32)

I don't understand what could cause Firefox to not being able to load its own sites properly... Or why Google and Twitter's certificates suddenly stopped working after reinstalling Firefox. Any ideas or help are appreciated. Especially if you keep it simple, since I'm not awesome at computers and English is not my native language .

Otázku položil(a) Sorokaste Pred 4 rokmi

Na otázku odpovedal(a) cor-el Pred 4 rokmi

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Ver.48 where is XPCOM????

downloaded Linux update ver.48 firefox. fires up - spits out XPCOM not found and terminates. ver.17 had similar problem. it could not find the libxpcom.so in firefox di… (čítať viac)

downloaded Linux update ver.48 firefox. fires up - spits out XPCOM not found and terminates. ver.17 had similar problem. it could not find the libxpcom.so in firefox directory. ver.48 - xpcom is no where to be found.

Otázku položil(a) Norseman01 Pred 3 rokmi

Na otázku odpovedal(a) Norseman01 Pred 3 rokmi

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I am trying to download a clean install, but only got partial and it failed

I uninstalled Firefox to install a new one because I was having MANY issues recently. However, I am only getting a partial download and a message that download failed … (čítať viac)

I uninstalled Firefox to install a new one because I was having MANY issues recently. However, I am only getting a partial download and a message that download failed

Otázku položil(a) kaylaartist Pred 3 rokmi

Na otázku odpovedal(a) FredMcD Pred 3 rokmi

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New Firefox update. Now it crashes with "Windows can not access ..."

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..." How do … (čítať viac)

Tried to start Firefox. It did an in requested "update". Now it won't start but rather gives me an error message "Windows can not access the specifies device ..."

How do I fix?

Eric Johnson

Do not include email addresses in your post. We will not email you.

Otázku položil(a) ejstruan Pred 3 rokmi

Na otázku odpovedal(a) ejstruan Pred 3 rokmi

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Can't start or delete Firefox,

Firefox icons have disappeared from desktop. It will not start from firefox.exe. Trying to delete firefox folder from Program file (x86) in order to reinstall Firefox I … (čítať viac)

Firefox icons have disappeared from desktop. It will not start from firefox.exe. Trying to delete firefox folder from Program file (x86) in order to reinstall Firefox I get 'can't delete error code: 0x80070750'.

Otázku položil(a) Johnpag Pred 3 rokmi

Na otázku odpovedal(a) FredMcD Pred 3 rokmi

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I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed??

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firef… (čítať viac)

I completely removed Firefox and deleted all folders. After installing Firefox fresh, Firefox sees that it was previously installed?? "Looks like you've reinstalled Firefox. Want us to clean it up for a fresh, like-new experience?"

I uninstalled Firefox (supposedly) "completely" using the guide here: https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

Why does the new install Firefox recognize that it was previously installed? Uninstall tool needs to uninstall Firefox COMPLETELY. Since it lies, can someone help tell me what is the appropriate steps for COMPLETE removal?

Otázku položil(a) R0tten Pred 3 rokmi

Na otázku odpovedal(a) R0tten Pred 3 rokmi

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Cannot launch FF versions 43+ because "mozglue.dll is missing" - when it's not

I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other us… (čítať viac)

I have been happy with FF v43 until I decided to update to v50. It installed but would not launch, saying "mozglue.dll" was missing. I found on Google that some other users had the same problem, with some advice that AVG might be the problem. I found the mozglue.dll was in fact in Program Files - and repeated uninstalls and reinstalls of FF v50 with AVG also uninstalled made no difference. I (mistakenly) found that reusing my original install file of v43 then produced the same result - until I discovered that FF was updating my v43 to v47 within seconds of launching. I finally beat FF automatic updating to get to the Option "do not update," so I have a working, albeit old version of Firefox. Any advice would be welcome - while I fiddle with various workarounds of annoying warnings about my FF being out of date and its knock-on affect on add-ons etc. PS: I am very happily (and stubbornly) Windows XP Professional 64-bit sp2, but I suggest it's not my operating system at fault because other sufferers use a variety of OS. Thanks, Kevin in the UK

Otázku položil(a) Kev9b Pred 3 rokmi

Na otázku odpovedal(a) FredMcD Pred 3 rokmi

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I can't set firefox as my default browser. The options menu won't let me make it the default browser. Using Windows 8

When I try to set Firefox as my default browser in Windows 8, the options menu goes to the Set Associations menu and won't set it as the default browser. In the instruct… (čítať viac)

When I try to set Firefox as my default browser in Windows 8, the options menu goes to the Set Associations menu and won't set it as the default browser. In the instructions on your website for the alternate way to set it it only gives directions for Windows 7, Vista and XP not Windows 8. This is most annoying. I have tried reinstalling Firefox but that didn't work.

Otázku položil(a) JoanO Pred 3 rokmi

Na otázku odpovedal(a) Happy112 Pred 3 rokmi

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Links from external programs don't open in Firefox 54. It just opens up a window with my home page.

Hello I recently downloaded the latest version of Firefox 54 for Linux. Everything worked great however even after making it the default browser links from external progr… (čítať viac)

Hello I recently downloaded the latest version of Firefox 54 for Linux. Everything worked great however even after making it the default browser links from external programs such as Pidgin won't open in a new tab in firefox. Instead a new window will pop-up with my home page. I've tried solving it by uninstalling the other version of firefox I downloaded from the repository (Firefox 45)

I fear it might be because I didn't really install it, instead I just ran the file directly form the download labed just firefox. It seems to be working fine and there was no README file so I assumed that was the way it should've been done.

Otázku položil(a) AnimatedFreak Pred 3 rokmi

Na otázku odpovedal(a) bygabyga Pred 3 rokmi

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how do recover my bookmarks after my computer was cleaned up and windows 10 reloaded?

a tech cleaned up my computer and reloaded windows 10 and firefox but gone are my bookmarks accumulated over the years. I have the old memory drive and maybe I could take… (čítať viac)

a tech cleaned up my computer and reloaded windows 10 and firefox but gone are my bookmarks accumulated over the years. I have the old memory drive and maybe I could take it back to him but I need instructions cause he does not seem to know how to do this. Or maybe I can try on my own. I have some bookmark data backed up but it's not up to date and not in a format that seems to open up...I also did not see any way to import back on that external drive file. I'd prefer instructions to recover from old disk drive.

Thanks

Otázku položil(a) crispy41 Pred 3 rokmi

Na otázku odpovedal(a) crispy41 Pred 3 rokmi

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Process finished with return code 1. *** Warning: Error running update process. Updating update.status (0)*** Service command software-update complete. service

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1 Process finished with return code 1. Warning: Err… (čítať viac)

FireFox not working as of today after update 08/17/2017 Following is last lines from file titled: maintenanceservice-1

Process finished with return code 1.

      • Warning: Error running update process. Updating update.status (0)***

Service command software-update complete. service command MozillaMaintenance complete with result: Failure.

Otázku položil(a) BAU14 Pred 2 rokmi

Na otázku odpovedal(a) FredMcD Pred 2 rokmi

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How do I uninstall on old version of Firefox in Win10

I have Mozilla Firefox 49.0.1 (x86 en-US) installed on my 64bit Win10 computer. I want to install a new version 55.0.2 (x64 en-GB) but cannot uninstall the old version. … (čítať viac)

I have Mozilla Firefox 49.0.1 (x86 en-US) installed on my 64bit Win10 computer. I want to install a new version 55.0.2 (x64 en-GB) but cannot uninstall the old version.

Otázku položil(a) daveyontheroad Pred 2 rokmi

Na otázku odpovedal(a) Josh Ross Pred 2 rokmi

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every time I update file mozeglu.dll dissapears and I have to re-install Firefox to an older version. I have stopped updating, thanks

Every time I update file mozeglu.dll dissapears and I have to re-install Firefox to an older version. I have stopped updating, thanks

Otázku položil(a) mantloko2 Pred 2 rokmi

Na otázku odpovedal(a) cor-el Pred 2 rokmi