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  • Vyriešené

Firefox 78.0.1 hangs trying to access websites but other browsers can

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on.… (čítať viac)

I have been using firefox for years and am very happy with it. I have a Dell optiplex 7010 desktop. I am running Ubuntu 18.04.4 LTS. I do not have a firewall turned on. Apparently, my desktop browser was updated to Firefox 78.0.1 (64-bit) on 7-1-2020. Since that time, I have been unable to access any websites from Firefox including mozilla.org. I am connected through WiFi. After downloading the Opera browser I have been able to access any website with no problems. I read community troubleshooting on this issue and tried various fixes including turning off IPv6. I read the community article about turning off my personal firewall. I was unaware of using any firewall so I installed Gufw Firewall 18.04.0. Running this program shows my firewall status is "OFF". I checked my AT&T modem and could not find any firewall settings that specifically mentioned Firefox. I would like to continue using Firefox since I use it on my phone and laptop also use it.

My laptop is a Dell Vostro 1520 running Ubuntu 18.04.2 LTS 64 bit. It also accesses the internet through the same WiFi. It currently has no problems loading web sites with Firefox version 78.0.1

Please help.

Asked by charles.goodrich Pred 2 dňami

Answered by FredMcD Pred 1 dňom

incorrect checksums of downloaded Firefox

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/… (čítať viac)

Every time I download a new release of Firefox (win64 german), I check the downloaded file at virustotal and check the hashes published under http://releases.mozilla.org/pub/firefox/releases/<Version>, e.g. http://releases.mozilla.org/pub/firefox/releases/78.0.1/SHA256SUMS Up until release 77.0 the hashes matched but for 77.0.1 and also the current release 78.0.1 the hashes do not match, neither SHA256 nor SHA512. For "win64/de/Firefox Setup 78.0.1.exe" the SHA256 hash should be 56cff68e3f0cb76a6404d675f7e1bacc40ebaba7bbb5cadcb4950378656ab0a6 but the calculated hash is 8e69755f257aba44b6bbe5079e17f3bff8b62ddc27de9e1c479686e9ad871dfb When checking at virustotal, the file is recognized as scanned before and the displayed hash is the one I calculated, so at least my downloaded file is equal to the file other persons downloaded. Could it be that since v77.0.1 the published hashes are incorrect?

Asked by juergen.renner1 Pred 3 dňami

Last reply by cor-el Pred 2 dňami

Can't install FIREFOX application

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be d… (čítať viac)

Firefox stopped working on MacBook pro running OS 10.13.6. I deleted the app and tried to download a new one, the icon is crossed out and a prompt saying the app may be damaged or incomplete. Nothing had been changed on my system when this happened.

Asked by rick914 Pred 2 dňami

Last reply by ARMAN KHAN Pred 2 dňami

  • Vyriešené

cannot get firefox to start, want to find out why

Dear mozilla community, I cannot get firefox to start, and I need help to troubleshoot this. What I already did: remove and reinstall (apt) rename ~/.mozilla to trigge… (čítať viac)

Dear mozilla community,

I cannot get firefox to start, and I need help to troubleshoot this. What I already did:

  • remove and reinstall (apt)
  • rename ~/.mozilla to trigger recreation
  • start using the command line
  • start in safe mode

The only symptoms are <defunct> processes (see screenshot).

I need more information to find out what went wrong. Where can I find this?


Details

  • apt
  • firefox_78.0+build2-0ubuntu0.16.04.1~mt1_amd64.deb
  • Linux Mint 18.3 Sylvia

Asked by eim_92 Pred 1 týždňom

Answered by FredMcD Pred 1 týždňom

Firefox not playing nice with Outlook

A recent up date to Zonealarm flagged a part (might have even been the executeable) of Firefox as having some malware, and automatically quarantined it, with the conseque… (čítať viac)

A recent up date to Zonealarm flagged a part (might have even been the executeable) of Firefox as having some malware, and automatically quarantined it, with the consequence that was unable to use it. It wouldn't even open. Consequently, I had to clean the remainder out and reinstall FF and set it up again to my liking. Since then, Email Link is not working properly. In fact it runs wild and is difficult to stop. In the Options>>Application I have mailto set to Use Microsoft Outlook just as it was before the reinstall which worked correctly. Now what happens is it gets itself into a never-ending reiteration or opening a new tab in FF, which then does something to open a new iteration of Outlook with the legend Navigation to the webpage was cancelled as shown in the attached screenshot. This somehow manages to open another new tab in FF and so on and so forth, until I manage to stop it. Below is the address I was testing with in a separate FF instance, and was a link to Google which is normally my default New Tab page (don't judge!) mailto:?body=https%3a%2f%2fwww.google.co.nz%2f&subject=google I don't recognise much of the items on the menu bar, and if I click on the drop down menu where the above address appears, all it comes up with is Add or Remove buttons. I am rather at a loss of where to go with this. The version of Office that I am using is Office 2003 as it is the last without the damned ribbon, which I hate. I hope someone can come up with a solution for this, so thanks in advance.

Asked by nbhanna Pred 1 týždňom

  • Vyriešené

Almost every site is broken in Firefox 77

I just upgraded to Firefox 77, x64, Windows 10 2004. Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008 Now Firefox 77 breaks 99% of … (čítať viac)

I just upgraded to Firefox 77, x64, Windows 10 2004.

Firefox 76 already broke LockWise - https://support.mozilla.org/en-US/questions/1287008

Now Firefox 77 breaks 99% of all websites. (See attached screenshot.) www.example.com www.google.com www.wikipedia.org etc

Somehow, support.mozilla.org works, UNTIL I try to log in.

I've tried incognito mode, safe mode, etc. When I change charset of the page, the text displays differently, but it's still a useless mishmash.

--- BUT --- when I open developer tools, click the HTML request and click the Response tab, the HTML renders correctly there.

Asked by milan2 Pred 1 mesiacom

Answered by cor-el Pred 1 mesiacom

Blank Grey window with "Window ID Main Window" after copying profile after Windows Refresh.

I'm running Windows 10. Firefox was being very laggy so I did a Firefox refresh but that didn't solve the laggy problem so I did a Windows 10 Refresh. After the Refresh I… (čítať viac)

I'm running Windows 10. Firefox was being very laggy so I did a Firefox refresh but that didn't solve the laggy problem so I did a Windows 10 Refresh.

After the Refresh I reinstalled the latest version of Firefox and copied the old profile folder (which was also on the latest Firefox version) to the new profile folder. The first start worked fine but if I restart Firefox I get a blank grey window with the words "Window ID Main Window". If I do a safe mode start of Firefox it works fine but I don't have access to my extensions.

What can I do to check?

Asked by brisdaz Pred 2 týždňami

Installation Freezes

Hi, I use firefox for my personal use. Recently, I tried to install Firefox to the Win10 PC in my office. I couldn't do that. The installation hangs (the gauge did fill u… (čítať viac)

Hi, I use firefox for my personal use. Recently, I tried to install Firefox to the Win10 PC in my office. I couldn't do that. The installation hangs (the gauge did fill up but very fast and then it would fill it again). Help? Thanks/

Asked by moranancc Pred 2 týždňami

Last reply by moranancc Pred 2 týždňami

Opinion wanted

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hi… (čítať viac)

I am using Opensuse 15.0 and also 15.1. Haven't made a complete move over yet. There is a recurring situation when 4GB rx and 4GB tx movement that I cannot account for hits my 15.0 about once a month. Today it happened again. Using vnstat, I found it happened between 10.00 - 11.00. :

h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB)      h  rx (MiB)   tx (MiB) 

13 0.00 0.00 21 3.67 0.57 05 0.00 0.00 14 0.00 0.00 22 24.49 2.24 06 0.00 0.00 15 34.60 1.85 23 0.00 0.00 07 0.00 0.00 16 175.23 9.05 00 0.00 0.00 08 193.93 9.07 17 0.00 0.00 01 0.00 0.00 09 0.00 0.00 18 0.00 0.00 02 0.00 0.00 10 3,939.97 4,090.57 19 0.00 0.00 03 0.00 0.00 11 31.14 2.34 20 0.00 0.00 04 0.00 0.00 12 7.60 1.06 I was merely surfing, no download. Searched the cookies, one site i cannot recognize came out; "consensu.org". Did a search, there were several, example: https://cmp.teads.mgr.consensu.org/index.html, that served blank pages in firefox. Is there anything odd here? Is there a way I can extract all the cookies with date & time so that I can check against previous occurrences of the 4GB data movements (I have a few records).

Asked by lims3148 Pred 1 mesiacom

Firefox is not loading any pages and not even option(settings page) after upgrading to v72 on Windows Server 2008 R2

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank pa… (čítať viac)

We have upgraded Mozilla Firefox v72 64Bit on Windows Server 2008 R2 and found that none of the pages are loading. Even Option(Settings) is not opening. It shows blank page. Tried re-installation, restart of system and nothing works.

Asked by Veerapandiyan Samikannu Pred 5 mesiacmi

Last reply by EarthBoundX5 Pred 1 mesiacom

  • Vyriešené

MAC Your Firefox profile cannot be loaded. It may be missing or inaccessible (Already deleted Profiles file/folder and cleared cache, no avail). how to fix?

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looke… (čítať viac)

Alright, I use Firefox like normal, but sometime today it stopped working, I get "Your Firefox profile cannot be loaded. It may be missing or inaccessible" error, I looked it up using safari, followed every possible interpretation of the instructions to no avail, I deleted the profiles folder and file, in both cache, and application support, on both my user folder and global HDD folder, no fix whatsoever, I don't know why this isn't working (yes I checked the hidden files, I searched my entire HDD and found no results for anything remotely named "Profile"/"Profiles" and I don't know what else to say.

I have checked: Application support (on every user) & Cache (on every user)

I don't know what's up, I also reinstalled Firefox after deleting everything related to it and I just don't know.

Asked by Phayden Pred 1 mesiacom

Answered by Phayden Pred 1 mesiacom

Since update to 76.0.1, Firefox crashes right after starting. Even safe mode does not help ...

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funk… (čítať viac)

Hi all, I just got the update to 76.0.1. Now, Firefox Always crashes right after starting it - even in safe mode. The only notification I get is (in German) "Firefox funktioniert nicht mehr. Ein Problem hat die richige Ausführug dieses Programms verhindert. Schließen Sie das Programm" Please help!!!

Asked by webersebastian Pred 1 mesiacom

Last reply by Tom Pred 1 mesiacom

Have Firefox v75, 64 bit, on Windows 7 machine (latest). Firefox keeps trying to "download latest".

I have a fresh install of Firefox Version 75 64 bit on a Windows 7 machine. If I open a picture or other material copied from the web and saved to the machine, Firefox at… (čítať viac)

I have a fresh install of Firefox Version 75 64 bit on a Windows 7 machine. If I open a picture or other material copied from the web and saved to the machine, Firefox attempts to "download latest" even though I HAVE THE LATEST. I have never had a systemic problem with Firefox before. The computer was custom built hardware for Windows 8, but has 7 running on it. I plan to upgrade to Windows 10 but do not want to do so at present. Firefox runs fine except for this constant and annoying attempt to update which I have to abort.

Asked by Dale Dietzman Pred 2 mesiacmi

Last reply by Dale Dietzman Pred 2 mesiacmi

firefox 64bit wont open in win10

hi, cant open firefox last couple of weeks. I try update to latest version, I try UK, US, Czech, all 64bit versions but only blinking spinning wheel and wont open. All in… (čítať viac)

hi, cant open firefox last couple of weeks. I try update to latest version, I try UK, US, Czech, all 64bit versions but only blinking spinning wheel and wont open. All installations was made after complete uninstall and restart PC. Firefox process is running under Task manager but cant be closed, I get an error msg. I try firefox 32bit and it works fine. But cant use profile from 64bit version and don't want to loose all history, bookmarks and settings. It also happened ony father PC a few months ago but fresh new installation solved this. Im using Eset, all up to date with latest Win 10 64 bit. Any idea where can be problem? Thanks Pete

Asked by p_kostan Pred 2 mesiacmi

Last reply by p_kostan Pred 2 mesiacmi

  • Vyriešené

Firefox won't start - Was previously OK

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all workin… (čítať viac)

Hi All, I have only recently installed Firefox for a specific purpose, have no plugins installed, just the basic program with about 3 bookmarks, that's it. Was all working OK until yesterday when it just wont boot. I have tried everything I can think of, so far:

Have tried removing (using app cleaner) and re installing - No joy

Tried going to profile manager through terminal - deleted and created profiles but still no joy

Tried deleting app again with app cleaner and reinstalling previous version - no go

Tried starting app in safe mode (shift key) - no go.

Looking for suggestions as I need to use Firefox for just 1 old website that seems to not work on anything else!

I'm running a Macbook pro Early 2015, Mojave 10.14.6

Asked by soundengineer Pred 2 mesiacmi

Answered by soundengineer Pred 2 mesiacmi

Firefox crashes more than 50 times a day, what should I do?

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experie… (čítať viac)

I've been experiencing too much crashes on Firefox 75.0, downloaded from Mozilla, not the one that comes with Linux. I'm running on debian9 on Qubes OS but I also experienced crashes on Ubuntu 19.

It happens mainly when I switch tabs. I'm asked to restart. I already submitted hundreads of crash reports, hope you guys are taking a look. However this have been happening since january I guess. And it's getting worse.

Sometimes the crash will happen again and again if I try to reload the tab. I have to close the tab and open it again so it won't crash.

Please help, I love firefox, don't want to use another browser.

Here are a few ones:

https://crash-stats.mozilla.org/report/index/1859a0a1-2a41-4381-b2f9-8dd3d0200415 https://crash-stats.mozilla.org/report/index/35fb2b8d-f773-4c81-85cc-a1b560200415 https://crash-stats.mozilla.org/report/index/f81599e5-8671-45b4-8935-b42970200411 https://crash-stats.mozilla.org/report/index/01ca9596-1fac-4927-a61f-b736b0200219

Asked by Lucas Zanella Pred 2 mesiacmi

Last reply by Roland Tanglao Pred 2 mesiacmi

Can't reopen Firefox. Did it crash?

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank scree… (čítať viac)

I opened Firefox this morning and used it for about half an hour. I can't remember why I closed it (or IF I closed it) but when I attempted to reopen I got a blank screen attempting to open my Yahoo homepage, but nothing happened. I force quit and attempted to reopen and nothing happened. I'm on a iMac and the icon on the deck just keeps bouncing. I haven't changed anything and it worked fine earlier. Is there a system problem? Thanks.

Asked by rasouza2149 Pred 2 mesiacmi

Last reply by FredMcD Pred 2 mesiacmi

  • Vyriešené

upgrade from 74 to 75 the browser won't go to any site. The lovely new big address bar shows up, but that's about it. Other browsers no problem.

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic u… (čítať viac)

So I generally keep Firefox up to date, letting the system manage itself, but this time I have had to disable this update. When I update, either through the automatic updates, or even from a fresh install of 75 (or beta 76) the browser starts, I see the lovely new address bar, albeit blank, and the browser just hangs right there. I can type in the nifty new bar, but nothing happens, no browsing to a site, no opening configs, nothing.

I have this issue on windows 7, 8 and 10 machines, so it's not an OS issue.

When an update does happen it chews up my profiles too and I have to end up rebuilding those. Only when I go back to 74 does Firefox work again.

I'm at a bit of a loss here.

Asked by Mark C Pred 2 mesiacmi

Answered by philipp Pred 2 mesiacmi

I downloaded Firefox to my mac. It works for 7-10 days then stops. I uninstalled it & downloaded it several times. However it continues to stop running?

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall i… (čítať viac)

I have downloaded the "latest version" of Firefox to my Mac which is running macOS Catalina Version 10.15.3. After 7-10 days Firefox will not "open". I then uninstall it, and reinstall it. Again it works for 7-10 days then will not open at all. I have gone through these install / uninstall processes at least 10 times. Yet after 7-10 days Firefox will not open. What is causing this, and how can I keep Firefox working continuously on my Mac? Thank You. WA

P.S. - I am sending this question from a Windows 10 computer because I cannot open Firefox on my Mac.

Asked by woajet777 Pred 4 mesiacmi

Last reply by FredMcD Pred 2 mesiacmi