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My Firefox account is not working even though my password is correct

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't un… (ďalšie informácie)

My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.

Please guide me step-by-step so I can reactivate my account. I am using a mobile device.

Thank you for your help.

Otázku položil(a) Raha Khan Pred 1 mesiacom

Na otázku odpovedal(a) Kiki Pred 1 mesiacom

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Create profile

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that … (ďalšie informácie)

I was given a number as a recovery number and I’m trying to reestablish my email that is Thunderbird and also Mozilla and Firefox and I get all confused with all of that anyway it gave me a code number and every time it asks me for the code number for my recovery number It doesn’t allow me to put it in where it says confirm a button that says confirm every time I go to click it. It’s not on so I’m utterly confused and I am don’t know where to get help. The bottom line is I need to get my account fixed so I can get my email back again. I lost it a couple years ago and I’ve been struggling ever since.

Otázku položil(a) Susan Valdez Pred 10 mesiacmi

Posledná odpoveď od Paul Pred 10 mesiacmi

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whatsapp QR Code

Hi.. can you help me. My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. … (ďalšie informácie)

Hi.. can you help me.

My Whatsapp QR Code cannot appear after the Firefox update. The QR code is Blank.. i have tried many ways to get the QR Code to appear but fail. Please help. TTQ

Otázku položil(a) alexboey Pred 10 mesiacmi

Posledná odpoveď od Michael Pred 9 mesiacmi

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Firefox will not allow me to respond on my own blog

bold text I am fed up with all this nonsense! I still can not respond to comments on my own blog. This is not good enough!!! It's taking far too long for this issue to… (ďalšie informácie)

bold text I am fed up with all this nonsense! I still can not respond to comments on my own blog. This is not good enough!!! It's taking far too long for this issue to be fixed.

I have no idea what next to do! Maybe I'll just throw my computer away! Yes...I am angry.


Why can't I post a response on my own blog?????? Why is everything so difficult????

Otázku položil(a) lee.george Pred 10 mesiacmi

Posledná odpoveď od James Pred 10 mesiacmi

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can't sign into firefox after changing email

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in. I try to use the p… (ďalšie informácie)

I changed my email on my Firefox account a while back. I've been able to sign in on other devices but on a new Windows Machine, I'm unable to sign in.

I try to use the primary email, and it prompts me to make a new account.

My old email brings up an account to sign into but then it asks me to use the primary email. Any help would be appreciated.

Otázku položil(a) Soulzfordayz Pred 9 mesiacmi

Na otázku odpovedal(a) Soulzfordayz Pred 8 mesiacmi

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Logging in on second computer results in incorect password

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password sc… (ďalšie informácie)

I'm trying to setup a new laptop and when I try to log in I enter my password, I get my email with my 2 factor code, enter it and then it kicks me back to the password screen saying "Incorrect password" . I've reset the password a few times and still get the same behavior. Am I only allowed to have 1 device logged in at once? I know in the past I was able to have multiple computers logged in.

Otázku položil(a) rob.brown Pred 8 mesiacmi

Na otázku odpovedal(a) rob.brown Pred 8 mesiacmi

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play games

I don't understand my screen comes up with Firefox then tells tells me to sign in with Mozillo I have no idea how to do that

Otázku položil(a) Noelene Francis Pred 1 mesiacom

Na otázku odpovedal(a) Denys Pred 1 mesiacom

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Sync with IOS

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, ther… (ďalšie informácie)

I have been using Firefox for a long time without any problem. An update was loaded onto my laptop and now when I try to sign on through my iPhone when I go to menu, there is no selection to sign in. And as a result, I am pretty much dead in the water.

Otázku položil(a) Bill Shallbetter Pred 1 mesiacom

Na otázku odpovedal(a) Denys Pred 1 mesiacom

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mozilla firefox account

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is a… (ďalšie informácie)

When I try to "sign into" Firefox using Google Chrome, I see the following message: "This account is not active. Please contact an administrator if you believe this is an error." I do not know how to contact an administrator. I do not see this statement when I sign into Firefox using my Firefox browser. Maybe (I think) the issue is that I need to use my Firefox browser to "sign into" Firefox (and, not Google Chrome). Thank you for your comments about this.

Otázku položil(a) David Hike Pred 3 týždňami

Na otázku odpovedal(a) Paul Pred 3 týždňami