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I am trying to sync Firefox to my mobile device but I do not have an authentication app set up for Firefox.

Trying to sync Firefox to my mobile device. I get to this point where Firefox on my computer says: Enter authentication code to continue to account settings Open your aut… (ďalšie informácie)

Trying to sync Firefox to my mobile device. I get to this point where Firefox on my computer says:

Enter authentication code to continue to account settings Open your authentication app and enter the authentication code it provides.

It wants a 6 digit code. But I don't have an authentication app. How can I set one up for Firefox to sync to my mobile device?

Otvorené 1 1 90

2FA on firefox.com keeps disabling itself

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation … (ďalšie informácie)

I've been trying to set up 2fA on my firefox account, the whole process seems to work, I downloaded the backup codes and entered one to confirm and then got confirmation that 2FA was enabled (see screenshot). However, after reloading the page 2fA is shown as being disabled and indeed if I try to log out then in again I'm not asked for a code. I've tried this a couple of times now and it does the same every time. The auth app I'm using is Aegis.

Does anyone knows why this is happening ? Thanks.

[Edit: I just saw that after each time I tried to set it up, in "recent account activity" I add an error saying "Two-step authentication failed" which doesn't really makes sense...]

Archivované 1 250

email validation

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an e… (ďalšie informácie)

This is common lately. On a website they say we will send you an email to validate your email. This was with Costco for one. I click in the box so they can send me an email, then I go look and there is no email. Tried many times to no avail. Other websites too, like, click the save 10% coupon then we will send it to your email entered on the website. No email received. By the way it doesn't seem to be a pop up blocker issue.

Archivované 1 50

Can't open Gemini account

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the acc… (ďalšie informácie)

After I enter the email and password for Gemini account, Firefox requires my verification by entering passkey. I use the Authy 2factor system as security to enter the account. I did not set up a passkey for Gemini account. I did set up a passkey on Firefox for a different account with a different email. Does that passkey work for multiple accounts??. This does not seem very secure as all someone would need to enter my accounts is my pin, which would not be too difficult to discover.

Appreciate help on this issue of security. Thanks Henry

Archivované 1 301

Unable to set up 2FA

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over. Yes Im on the righ… (ďalšie informácie)

Getting this error: There was a problem enabling two-step authentication. Check that your device’s clock is set to update automatically and start over.

Yes Im on the right timezone, updated on auto sync and have tried multiple 2FA apps.

Archivované 1 130

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN WHEN I VIEW MY SETTINGS,,,… (ďalšie informácie)

TWO STEP VERIFICATION AUTOMATICALLY FORCED ON ONE OF MY COMPUTERS

AND FIREFOX DOES NOT "REMEMBER" WHEN SIGNED IN EVEN THOUGH CHECKED AT SIGNIN

WHEN I VIEW MY SETTINGS,,,,TWO STEP COMES BACK AS DISABLED.....BUT THATS INACCURATE ?? HOW CAN I DISABLE THE FORCED TWOSTEM FEATURE ON THIS SINGLE COMPUTER ??

Archivované 2 250

It is asking me for a code

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: goog… (ďalšie informácie)

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Archivované 5 301

Approving a sign-in to Mozilla

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please. Thank you … (ďalšie informácie)

Mozilla has asked me to 'approve a sign-on'. They've sent me an Authorisation Code but I don't know how to approve the sign-on. What do I need to do, please.

Thank you

Archivované 10 140

2nd verification issue, email closed.

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I i… (ďalšie informácie)

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Archivované 1 180

Login to Mozilla on a new device

I recently bought a new laptop and am trying to sink my current mozilla browser with the new computer. However I can't seem to get an authentication code and don't know… (ďalšie informácie)

I recently bought a new laptop and am trying to sink my current mozilla browser with the new computer. However I can't seem to get an authentication code and don't know where/if I saved Mozilla backup codes. please help1

Archivované 1 70

2FA token generated for Firefox Account has the wrong name (email)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" … (ďalšie informácie)

I enabled two-step authentication on my Firefox Account by clicking on "Add". Everything went OK. (It was the first time I enabled it. I've been negligent.) The "name" (email) on the token generated by my 2FA App was the primary email of my Firefox Account.

Then I clicked on "Change", and followed through the same steps as when 2FA was "Added". Now, the "name" on the generated token was neither the primary or the secondary email of my Firefox Account ! The name on the token was the email I used as the primary email of my Firefox account back in 2020 ! Despite the wrong name (email), the 2FA code worked fine for signing in. How and why does this happen? What is the intended purpose of the "Change" option?

I fixed the name on the token by Disabling then Adding 2FA again.

A Curiosity?: When I try to sign into Firefox account, 2 emails are offered by Firefox - the current primary email for the account, and the previous primary email for the account. The second email IS in Logins, but not for accounts.firefox.com. The 2nd email is rejected if it is tried to be used. Where is Firefox getting the previous account email from?

Archivované 1 381

Add-ons: Impossible to get passed the confirm backup authentication code stage

Hi everyone, I have been stuck for 3 days now and tried everything to get pass the authentication process. I want to submit an Add on. On my profile page, 2 step authent… (ďalšie informácie)

Hi everyone,

I have been stuck for 3 days now and tried everything to get pass the authentication process.

I want to submit an Add on. On my profile page, 2 step authentication is enabled.

When i click submit new add-on, i am directed to the Enable two-step authentication page anyway. So ok i'll do that:

"Scan authentication code to continue to Add-ons"

So i use google authenticator. And im able to continue.

Then im presented with "Save backup authentication codes", so i download them and store them.

PROBLEM:

On the next page, in need to "Confirm backup authentication code". ANY code i try, that was given to me in the previous step, doesn't work.

Error: There was a problem confirming your backup authentication code.

  • not using caps or whatever
  • no spaces in there
  • tried all the codes
  • tried different browsers
  • The time and date are correct on both phone and windows 10

I have NO clue what to do anymore. I can't get passed it. Can someone please advice. (see screenshots)

Uzamknuté Archivované 2 141

Two Factor Authentication not working

Hi, I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me. I do not have a … (ďalšie informácie)

Hi,

I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me.

I do not have a Backup Authentication code, but I am logged into Firefox on my mobile. Unfortunately, the iOS version does not have the ability to change my Security settings as instructed by the guide.

Can you please help me gain access to my account?

Thanks and regards,


Bernard

Otvorené 1 60

Blasted Federal Government keeps changing the rules Cannot get in they blame M/FF

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Go… (ďalšie informácie)

The Government has to keep changing. "for our Security". We have accounts with the Veterans Affairs medical stuff for our medical stuff. NOW we had to move to Login.Gov or another website. It was horrible, but I FINALLY got the Olde Marine & Myself 2 Different accounts (i.e. 2 different email addresses) in Login.gov. VA has continued making changes & since Friday I can not get into "My Healthy Vet

i.e. I go through the steps & when I type in the e-dress & password MY PHONE SHOULD RING with a numeric code.  Once I type in the Numeric Code, I can continue to scramble around trying to access our pharmacy or our 'care team' in the VA system.

I watch the screen, nothing happens. I wait for the phone call nothing happens. I look in my email box & there is a message from Login.Gov that a code was sent to me. NOPE.

I have no idea why. as a cat like nosy person, I am always needing to know why. What is wrong? Is it the government & if so forget it as they most likely won't answer the phone. Is it Charter Spectrum? Is it Mozilla Firefox? (whine) I am beyond my paygrade here. Please someone who can talk to olde Phartes... MAYBE this could be SPECTRUM/Charter??? They are a royal pain in the tush. sending mail to spam that is not & ignoring that I tell them it is real; changing font sizes when I am typing; & other crummy stuff.

Uzamknuté Archivované 1 181