Zobrazenie otázok označených:

New version of Firefox as "update"?

Downloaded an update of firefox. Is this for real? A message box came up and said I would get a NEW version of firefox but all my things would be saved. Now I have two fi… (ďalšie informácie)

Downloaded an update of firefox. Is this for real? A message box came up and said I would get a NEW version of firefox but all my things would be saved. Now I have two firefox versions. My old version has all my info and saved and/or chosen settings. HOWEVER the newer version is a new install without settings and WORSE it has GOOGLE as the browser?!?! Is DUCK DUCK GO gone to goOgle? If I wanted a shopping app I would use my GOOGLE account instead of Firefox. How do I fix this?

Archivované 2 155

Dragging files from one tab to another

Everytime I drag a GIF image from one tab to an upload box in another, the file uploads as image.png. I'd love to find a way to solve this so I don't have to go through t… (ďalšie informácie)

Everytime I drag a GIF image from one tab to an upload box in another, the file uploads as image.png.

I'd love to find a way to solve this so I don't have to go through the whole rigamaroll of downloading a file, uploading a file, and then deleting said file from my downloads folder.

Thanks!

Archivované 1 356

Add-on Ghostery / DuckDuckGo issue with AI settings

Please read below my emails to Ghostery support that describes the issue and the Ghostery response. The issue is using DuckDuckGo in Firefox with the Ghostery add-on enab… (ďalšie informácie)

Please read below my emails to Ghostery support that describes the issue and the Ghostery response.

The issue is using DuckDuckGo in Firefox with the Ghostery add-on enabled, and changing DuckDuckGo AI settings.

Please let me know if there is a resolution available.

Thanks, Malc [edited] @gmail.com __________________________________________________________________________________________

Malc May 1, 2025, 7:39 AM GMT+2

An FYI -

Ghostery Tracker & Ad Blocker - Privacy AdBlock 10.4.32 has an issue in Firefox with DuckDuckGo search engine Settings changes to AI Features, Chat to off, Assist to Never, then saved and shown working with a page refresh.

When Firefox is then shutdown and restarted the intended DuckDuckGo browser changes are not applied. Assist will still show a result in a search.

Proven by disabling Ghostery, again changing DuckDuckGo AI features and saving, shutting down Firefox and restarting, then searching with DuckDuckGo with no Assist displayed in result.

I can answer any questions you may have.

Regards, Long time happy Ghostery user Malc [edited] @gmail.com

__________________________________________________________________________________________

Ghostery Support 2 (Ghostery) May 1, 2025, 10:30 AM GMT+2

Hi there,

Thanks for reaching out to Ghostery and bringing this to our attention!

We were able to reproduce the issue on our end, though with slightly different conditions. It appears that DuckDuckGo’s settings are stored locally in the browser. If Firefox is set to clear cookies and site data (either manually or automatically), this would reset DuckDuckGo’s preferences each time — even with Ghostery disabled.

Could you please check if the option “Delete cookies and site data when Firefox is closed” is turned off in your Firefox settings and try again? In our tests, DuckDuckGo’s settings were preserved when this option was disabled. It would greatly help to narrow this down.

Here for any further questions! Best, Ghostery Support

__________________________________________________________________________________________

Malc May 1, 2025, 8:20 PM GMT+2

Hi Ghostery Support 2,

Thank you for replying.

Yes, the option “Delete cookies and site data when Firefox is closed” is turned on. When turned off and the Ghostery extension enabled, the changes to DuckDuckGo were saved and implemented correctly when Firefox was restarted.

I did find this.

In Firefox settings Cookies and Site Data, Manage Exceptions, I added "https://duckduckgo.com" and set Status to Allow. I also turned on “Delete cookies and site data when Firefox is closed”.

With the Ghostery extension enabled, the saved settings to DuckDuckGo were still active when Firefox was restarted.

But I do not think it wise to give DuckDuckGo an exception to use cookies and site data with no restriction.

Please keep me informed.

Regards, Malc [edited] @gmail.com

________________________________________________________________________________

Ghostery Support 2 (Ghostery) May 2, 2025, 10:23 AM GMT+2

Hi there, Thanks for getting back to us!

Unfortunately, there’s not much Ghostery can do in this case. If DuckDuckGo saves its settings internally, there may be no way to keep duckduckgo.com out of exceptions while preserving those settings elsewhere.

You might want to look into third-party tools that support this kind of setup, or consider reaching out to Mozilla’s support team with this request.

Here for any further questions! Best, Ghostery Support Support Ghostery

Archivované 2 108

Cannot access account due to 2FA

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted. Account: Purple_Fish _5374 Account link: https… (ďalšie informácie)

I cannot access an account anymore due to the fact that I lost access to 2FA. I kindly request that account to be deleted.

Account: Purple_Fish _5374 Account link: https://addons.mozilla.org/en-US/firefox/user/17990535/

Archivované 1 211

Search Bookmarks in Bookmarks no longer works

Hello. Today I updated Firefox to Version 138.0.3 64 bit and I have found that the Search Bookmarks in Bookmarks no longer works where as in Version 138.0.1 it did. I hav… (ďalšie informácie)

Hello. Today I updated Firefox to Version 138.0.3 64 bit and I have found that the Search Bookmarks in Bookmarks no longer works where as in Version 138.0.1 it did. I have done a Refresh and it still does not work. I was wondering if anyone else is experiencing this problem. Is this a bug or something new with the current update. Could someone tell me how to solve this a using the Search Bookmarks function was a big help. Thank you.

Respectfully, Don

Vyriešené Archivované 2 248

Grouping tabs

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list… (ďalšie informácie)

I am starting to use the new utility which allows me to group tabs. But I would like to see only the name of the group and not the whole list. How can I collapse the list of tabs which belong to a group leaving only the group name shown. Then with a click I should be able to see the corresponding list of tabs if I need it. Saving and closing a group is not a solution, as the group disappears from the Sidebar. Thank you for your help. Best regards Ray Ballisti [edited] @bluewin.ch Switzerland

Vyriešené Archivované 4 360

Passwords not restoring

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Ex… (ďalšie informácie)

I have tried every support advice I can find and no matter what I do passwords are not restoring. Here is what I have done: Opened about:profiles Opened profile folder Exit firefox transfer key4.db and signons.jstor files from backup to the new folder

Nothing happens.

I have tried creating new folders and following those steps. I have tried everything.

Archivované 10 91

Ask to save password not showing up

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information fo… (ďalšie informácie)

I have no problem with previous version of ff. i noticed ask to save password not showing up in this version. usually if i fill in a form, ff will save the information for future use.

i have issue with ff, so i uninstall and reinstall. doesnt work. i add additional information in notepad attachment.

i am end user. nothing technical. only uses ublock, clearurl and audio equaliser. not heavy user. just light browsing facebook, google and regular website.

Archivované 1 174

Bookmark favicons consistently disappearing

Basically title. Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're mis… (ďalšie informácie)

Basically title.

Every time I close the browser and re-open it, the favicons disappear. I use the favicons to navigate to websites on my bookmark toolbar, but they're missing from my regular bookmarks, too.

I found an old thread that appeared similar, and the solution was to take a working copy of the favicons.db file and re-import it if it breaks (while the browser application is closed). However, this did not work.

Any help would be greatly appreciated.

Archivované 5 174

Firefox 138.0 on Linux Mint

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Book… (ďalšie informácie)

Installed Firefox 138.0+Linuxmint1+Virginia as an update on my Linux mint computers, and now the bookmark toolbar is gone. I have right clicked the menu bar and set Bookmark toolbar to "always show", but it does not show. I have gone into settings as well. What did version 138.0 do with my bookmark toolbar?

Archivované 1 443

Google calendar not showing any colors

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making … (ďalšie informácie)

I recently downloaded Firefox and would like to use it as my primary web browser (M1 14" Macbook Pro). But my Google calendar web site is not showing any colors, making it hard to use. On my other browsers (Brave, Safari, Edge) it works fine . See screen shots below from Firefox, Safari, Brave. I have tried re-booting Firefox, the computer, reverting the Firefox theme back to basics etc., and searching on line for a solution, but I can't find anything. So far all other websites are working OK, except for 1 other that has partially the same problem. If it can't be fixed I'll stop using Firefox, which I otherwise like.

Thanks for any help.

Vyriešené Archivované 2 155

Firefox not working - Secure Connection Failed

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed t… (ďalšie informácie)

Secure Connection Failed An error occurred during a connection to (Firefox and ALL sites) PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR Help advises 'Failed to check for updates' Problem arose on upgrade to Firefox 138 Tried restart, computer reboot and reinstallation

I am not sufficiently computer literate to understand supposed help and support documents within 'Mozilla Support'

It looks like the end of 20 years of using Firefox ... Google Chrome used to submit this request

Vyriešené Archivované 4 194

Mac OS desktop Firefox slow or stops working entirely

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermit… (ďalšie informácie)

For days I have been seeing Firefox be very slow to load a page (as in minutes) or stop working entirely. At the same time Chrome works fine. Mac Mail has become intermittent as well. I have uninstalled Norton products and changed Network proxy settings many times. Nothing helps. I have created new profiles. I switch between profiles. I have hacked into my WiFi router. Nothing, nothing helps. Safari hangs up too. Firefox on my android phone continues to work properly when using my Wifi router -the same router my Mac Studio connects to the internet with. I can access my third party mail service via Firefox on my android phone. Both FireTV devices work. I am at my wit's end. At this point I have shifted all of my work over to Chrome.

I have cleared caches. I have gotten rid of all cookies. I have restarted Firefox and rebooted my computer countless times.

Mac OS Sequoia 15.5 Firefox 138.04

Vyriešené Archivované 6 288

Taskbar is visible in fullscreen mode

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome probl… (ďalšie informácie)

Maybe after update, or i dont know why, but now. when youtube (or any other videoplayer) in fullscreen - taskbar menu is visible (Is on topscreen). In google chrome problem is not repeats. I'm using StartAllBack app for classic start menu, but till that day all was fine. I checked on two devices with firefox - the same problem (StartAllBack or windows version wasnt cahnged). Windows 11 24H2

Archivované 2 276

Firefox crashes multiple times per day

Firefox has recently started crashing multiple times per day. The crashes do not seem to be website specific. Here is a list of my submitted crash reports. Please hel… (ďalšie informácie)

Firefox has recently started crashing multiple times per day. The crashes do not seem to be website specific.

Here is a list of my submitted crash reports. Please help. Report ID Date Submitted bp-4a4b95cb-5de4-4c1a-a039-aa61e0250522 5/22/2025, 4:49 PM View bp-425d3fab-7ee9-4f42-8164-2fb570250522 5/22/2025, 4:49 PM View bp-96f2c479-039b-44a4-af5a-2289b0250522 5/22/2025, 4:49 PM View bp-f1c2ae9d-d9f2-4020-9fac-cc4dc0250522 5/22/2025, 4:49 PM View bp-e7b41459-4e4d-4120-8a9b-5fd140250522 5/22/2025, 4:49 PM View bp-eb018656-c009-449b-a0ec-4b1ad0250522 5/22/2025, 4:49 PM View bp-379d0e69-968d-4466-bb40-110c00250522 5/22/2025, 4:49 PM View bp-4c973572-f639-4093-ac3c-582e90250522 5/22/2025, 4:49 PM View bp-4eaa2ca6-a65c-4b69-9a65-acf030250522 5/22/2025, 4:49 PM View bp-244f6147-2410-45d2-83bb-ad0110250522 5/22/2025, 4:49 PM View bp-e0e22e8c-409a-4dd7-9f38-b35670250522 5/22/2025, 4:49 PM View bp-52f1f46e-c697-4a0e-a946-b46800250522 5/22/2025, 4:49 PM View bp-25042391-231a-4cb7-86ae-7fd570250522 5/22/2025, 4:49 PM View bp-77083bb2-4441-49e7-b621-e13530250522 5/22/2025, 4:49 PM View bp-bf165ce6-fd04-4252-9812-182b60250522 5/22/2025, 4:49 PM View bp-8f18227f-886a-4911-b1e1-05cf30250522 5/22/2025, 4:49 PM View bp-a0f3179b-d107-4c78-a7a1-b5b450250522 5/22/2025, 4:49 PM View bp-82e2715f-60d4-4452-8599-6e7a80250522 5/22/2025, 4:49 PM View bp-cea83fe7-3c58-4cf8-92a6-e665c0250522 5/22/2025, 4:49 PM View bp-0b234002-f59f-4d8d-a531-150af0250522 5/22/2025, 4:49 PM View bp-0dbbce40-5e20-49b6-8320-b97340250522 5/22/2025, 4:49 PM View bp-33f73341-552b-4704-957a-8f7d60250522 5/22/2025, 4:49 PM View bp-7138d2ac-e452-45a0-9c3e-9989d0250522 5/22/2025, 4:49 PM View bp-e4aad04e-743b-4a0e-aa70-1c57d0250522 5/22/2025, 4:49 PM View bp-acc8ec8e-f261-4087-86fb-4e8280250522 5/22/2025, 4:49 PM View bp-ee14e1b1-4e05-4699-a084-4e99f0250522 5/22/2025, 4:49 PM View bp-94a80472-37fa-4f5a-ac91-01ac10250522 5/22/2025, 4:49 PM View bp-75a32236-4cbd-470c-a531-469800250522 5/22/2025, 4:49 PM View bp-9a1633c1-d806-4a15-9ea2-05b310250522 5/22/2025, 4:49 PM View bp-c2c785fe-ea5a-4bac-9c2e-c8d550250522 5/22/2025, 4:49 PM View bp-8617ec7b-e8a6-43e6-aa45-8223c0250522 5/22/2025, 4:49 PM View bp-5ad2eca4-6eeb-4576-b9b7-1c4f10250522 5/22/2025, 4:49 PM View bp-a9a6b606-eaae-4bc0-95e8-88f8c0250522 5/22/2025, 4:49 PM View bp-0a0add6e-5359-4e95-9c53-b99ba0250522 5/22/2025, 4:49 PM View bp-68ff33ff-2576-46e2-a640-033d50250522 5/22/2025, 4:49 PM View bp-e5a72595-818e-4eb8-b6bd-f6fb80250522 5/22/2025, 4:49 PM View bp-fb84105f-be5f-4bc3-8840-89b8b0250522 5/22/2025, 4:49 PM View bp-8296a7d4-6861-45c7-913c-b57a20250522 5/22/2025, 4:49 PM View bp-e88dd1db-9754-4f05-b939-c117f0250522 5/22/2025, 4:49 PM View bp-db96ea58-f258-4555-a7c2-1d9a40250522 5/22/2025, 4:49 PM View bp-8c32df08-4906-48a6-9e13-0799e0250522 5/22/2025, 4:49 PM View bp-69f42d24-29bd-429f-a25b-7e2cf0250522 5/22/2025, 4:49 PM View bp-9f9147b9-5ab5-497d-8179-224b60250522 5/22/2025, 4:49 PM View bp-a2395594-c5a9-4faf-a7c8-4d1ef0250522 5/22/2025, 4:49 PM View bp-73b12d4f-e214-46ee-9b53-fe4390250522 5/22/2025, 4:49 PM View bp-21dbb59d-c084-407c-a40c-fa1c70250522 5/22/2025, 4:49 PM View bp-95e0edb2-60f6-417d-a9bf-db1eb0250522 5/22/2025, 4:49 PM View bp-9865fe2a-33d8-42ac-adab-9819e0250522 5/22/2025, 4:49 PM View bp-e3fe69de-578e-4463-b9b9-43e7a0250522 5/22/2025, 4:49 PM View bp-151af92d-73f7-415d-a400-c26380250522 5/22/2025, 4:49 PM View bp-0f8a7e58-4bf5-4d16-b039-f9d6e0250522 5/22/2025, 4:49 PM View

Archivované 1 183

help pausing the Ad Blocker for a trusted website

ad blocker on mac laptop does now show up in mozilla firefox extensions or manager, I opened the puzzle icon but only grammerly shows up, I know I have ad blocker because… (ďalšie informácie)

ad blocker on mac laptop does now show up in mozilla firefox extensions or manager, I opened the puzzle icon but only grammerly shows up, I know I have ad blocker because i have websites saying so and i paid for it annually,

Archivované 1 191

Make fullscreen transition not push the website content

Current behaviour in fullscreen mode: When I move my mouse to the top of the screen The tabs appear and the whole website content gets shifted down. It's ugly and distrac… (ďalšie informácie)

Current behaviour in fullscreen mode: When I move my mouse to the top of the screen The tabs appear and the whole website content gets shifted down. It's ugly and distracting. Desired behaviour: The tabs appear as an overlay and part of the website content is hidden underneath them. No transitions.

What css js should I modify to achive this, any help? This prevents me from using firefox in fullscreen mode and saving space.

Otvorené 1 136

WHy in gods name would I want my data deleted because I reset my password?

You jerks deleted passwords and bookmarks I needed for work just because I reset my password to login. Why in gods name would you think that's a good idea? Why would I ev… (ďalšie informácie)

You jerks deleted passwords and bookmarks I needed for work just because I reset my password to login. Why in gods name would you think that's a good idea? Why would I ever use your sync function if you're gonna delete my data the moment you get the chance?

Otvorené 1 202

I use add-ons to store my writing drafts. For stability, I need to reinstall my OS and Firefox. Will Firefox Sync transfer the add-on data, or just the add-ons? Can you transplant the Storage files for those, or are there tools to decrypt them?

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal o… (ďalšie informácie)

(This is copied nearly directly from a post on r/firefox made a few hours ago—I decided it was best to spread it here for more exposure. The only change was the removal of the add-on names from the title due to character limits; these are Form History Control and Text Area Cache.)

I hope the title explains what I am looking for well. My main computer has had... spooky behavior with its file system recently, and I have been recommended to make a back-up, format my drive, and re-install my operating system (possibly upgrading from Windows 10 to 11 in the process). The biggest hold-up to me doing so is this, as I have no idea how to transfer the extension data between installs, or convert it into a human-readable form. The sheer number of writing drafts in those extensions both make losing them an unacceptable situation and copying the data manually into a document entirely impractical. So, can anyone help me with this? For context, I was on Firefox 138.0 when I stopped using my main computer due to those issues. (Note: It will certainly last long enough to do the Firefox Syncing and other back-up operations, just not for many more weeks or months.)

Archivované 3 174