Komunitné fórum Firefox

I can not log in to home depot website because it won't send me the verification code. No other website gives me this problem and I can log in with Chrome.

How can I fix this?

mike

Hello,

I'm seeking support to try to resolve an issue that has recently started happening. I can't be the only one who is experiencing this, so if this is resolved others can benefit too. I'm not a complete novice, but neither do I claim to be an I.T. expert.

I use my ISP's webmail service to access my emails. I'm aware I could use an email client, but I prefer to access via a web browser and have done so for many years. About a week ago, I was no longer able to sign in to my webmail. I thought it may be a problem with my provider, so I checked using other web browsers - Safari on iOS which worked and Microsoft Edge (using the same internet connection, same desktop PC) which also worked and continues to work without issue. I can only think it must be something wrong with Firefox? I can access the sign in page as normal using Firefox and select my email address, but after attempting to login I always get the same error message:

Sorry, we can't sign you in just now

Don't worry, it's just a quick pause to help keep your account safe.

Instead:

   Use a device you've signed in on before
   Try again from a familiar connection
   If you're on a VPN, switch it off and have another go 

Still stuck? If this keeps happening, get in touch with us (quoting reference IDF-12B) and we'll help sort it.

I have 2 extensions installed in Firefox - Adblock Plus and Ghostery. I have already added the specific URLs to the allowed websites list (first is the sign in page, second is what it redirects to):

mail2.virginmedia.com oauth.virginmediao2.co.uk

I have searched around for possible solutions, to no avail. Virgin Media advise only signing in on their main home page, but I've never done this as its just another step and extra unnecessary clicks. I don’t want to constantly be bombarded with news, offers and promotions every time I want to check my email, so I only use the direct webmail sign in.

I have tried clearing cache, cookies, etc. Then I tried to refresh Firefox, none of which worked. I also tried uninstalling Firefox, then using CCleaner to perform a clean up and registry scan to fix any possible issues, followed by a clean installation. To my surprise, I was able to sign in to webmail OK. However, the next morning, I got the same error. The only other settings I have tried tweaking is adding exceptions to turn off "Enhanced Tracking Protection" and "Block pop-ups and third-part redirects" on those 2 web addresses.

Any suggestions or options to try would be appreciated.

I want to make the switch from Chrome to FF (to continue using UBO), and a problem I keep running into is media not displaying in Twitter(X)'s DMs while using Private Browsing mode. It only comes up as a gray block that says "Failed to Load" with "Retry" under it, but it never loads. It also asks that I re-enter my DM password every time the page reloads.

Everything works fine in a regular browser tab, the issues only occur in Private Browsing.

I have tried disabling UBO, disabling Enhanced Tracking Protection, and clicking the little shield icon in the URL and turning that off, too. Looking this up really didn't give me any results that actually helped, either.

Help would be much appreciated! This really is the last big hang-up I have to not switch.

I have three email groups on Comcast.net. To view the members of these groups when using Foxfire, I have to put them into the addressee box. However, if I use MS Edge, I have no trouble viewing them by opening the group using the usual prompt. This has been going on for a long time. I am running Windows 11, but don't know the version of Firefox, just that it has been updated several times since the problem began.

I use a paid for subscription to Gemini AI. It often creates "visuals" for me apparently using JSON code. These do not show up at all. Moreover, the buttoms and other UI controls do not display well in Firefox. Is there a way to fix this?

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Hi, in this year I have sometimes problems with Google meet on my T480 notebook. I could not define any reason or what could be connected to this behaviour.

Start of the meeting is usually ok, but by time it starts to stutter. Video, audio and other callers stop to understand what I am saying. I have no issue with Chrome. And camera seems to be much better with Chrome. I use ocassionaly MS Teams and when I am in Firefox, it happened too. The main issue is, that it's unpredictable. It's not related to if I share the screen or not, or the others. It can be just simple call with camera off. And it happens sometimes, but often. So I learned by time to join meeting with Chrome. I tried to shut off extensions without positive result.

It is interresting, that it's working like that last several months. I started to use google meet in 2024 and it worked well all the time until this year. Hardware acceleration is on, I think I already tried to shut it off. I use ESET, that's only thing which occurs in my mind, what can be relative to this issue. But only in Firefox? Any advices?

Good Day.

I have encountered a problem recently with on particular forum site.

When I attempt to login I receive an error after pressing the submit button. 

The form displays this error "The submitted form was invalid. Try submitting again."

I have been using the site regulary for several years and have never had this problem

The following is what I am using:

    Firefox ver 153.0.1 64 bit
    Windows 10 and/or Windows 10 (yes this is happening on all 3 of my PCs)

The forum site is using phpBB Forum Software. I do not know the version. As stated above they have been using this software for several years.

In trouble shooting this issue I have discovered that if I do the following in the specified order I can login and create and respond to posts and Private Messages. But as soon as I log out I receive the invalid form message until I do the following steps again.

            1) Clear all cookies, temporary cache, site settings, browsing and download history, site settings
               and saved form info.
            2) Shutdown Firefox 
            3) Navigate to my profile with Windows Explorer 
            4) Delete the file cookies.sqlite

I must do this each and every time I access the site.

I am at a loss as to what to do about this. Does Firefox have any error logs or console logs? If so how can I enable them to see if I can get a better idea of what is happening?

Thanks in advance for any help with this.

After your security fix this morning, I discovered that I can't access my earthlink inbox. I keep getting the login page, and when I try to log in, the login page is all I get. I can, however, access my earthlink inbox on Edge. So I wonder if there was something in your security fix that is creating this problem on Firefox. How to fix this?

When trying to access my Tablo units via my.tablotv.com, the browser appears to see the units (or perhaps it is using prior access data, I don't know). But when selecting a Tablo unit to connect with, the result is a "continuing" message with the usual circle, but then nothing else-- neither the expected successful connection nor the usual "problem connecting" message when something is wrong. I can still access the units as usual using firefox on my Chromebook, which I presume hasn't updated Firefox the same way. These are the older Tablo units, not the different system they are selling now.

I'll attach a screenshot. I did try "repair"ing Firefox using the built in Windows functionality, but that didn't seem to change anything. I was thinking of trying to uninstall firefox and reinstall it, if you think that might work. Let me know if you have any suggestions. Stephen Hedges

While Using Youtube : from the starting page (that comes up with multiple Clips displayed), I attempt to do the following: By selecting Open Link in a new tab, or Open Link in Split View (So I can Watch a specific clip without loosing the original displayed clips on the starting "face Page") ...the selected Opened Link Immediately Becomes Greyed Out And Refuses to Play the the Clip. To watch that clip I must close the video clip that I selected to then return to the original opening page to then Move the pointer back over the smaller box-clip that I want to watch, leaving the pointer on that clip is the only way to watch the clip. This Just Started Happening Recently...... This is Happening Every time..... Apparently, if you want to watch ANY of the displayed clips from a Start "Face Page" you can Only watch by hovering the mouse pointer on that specific Small Box Clip on the starting page...I can't bookmark that page without selecting the page to another Face Page, which then looses the smaller multiple clips on the original face page that I started on.

I am using Firefox on a LLinux Mint 22.3 - MATE 64-bit operating system.

Recently, I went to www.homedepot.com. The page did not fully load. It just kept trying to load the page. I waited for a few minutes and tried to do a search for an item I wanted. I got a message that indicated: "OOPs! some went wrong. Try refreshing the page."

I tried refreshing the page. I got the same situation. The page would only partially load and each time I did a search, I got the same "Opps!" message.

So, I went into setup and deleted my cache. This did not help. I also uninstalled Firefox and reinstalled it. That still did not help.

I started up Google Chrome. I went to the site and it worked just fine. So there is something wrong with Firefox.

Since my last 'Firefox' update, I am unable to connect (get logged in) with my bank online. It says...'routing...', but never connects. If I use Chrome or Edge to log in it works perfectly. Firefox is my preferred browser but that may have to change. I have Windows 11 as my OS. Yes, this has happened before when Firefox updates, but eventually it gets corrected, then, when a new update hits, the problem is back. Mozilla...please fix this, it happens with almost every update!