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login account ceased to exist

hello, do i really have to create a new FF account if my login recently ceased to exist ? And if i do will i lose all information that i had with this dead account ? I tr… (ďalšie informácie)

hello, do i really have to create a new FF account if my login recently ceased to exist ? And if i do will i lose all information that i had with this dead account ? I tried to change my email but i get a verification code on an email that doesn't work any more... I think that i'm not the only one in my country with the same provider who has this problem... Thanks for your help

Otázku položil(a) ZORRO Pred 2 týždňami

Posledná odpoveď od Dropa Pred 2 týždňami

cannot set one password for same account on two laptops

I'm going around in circles! I have a new second laptop onto which I have just installed Firefox and I would like to sync with Firefox on my original laptop, but when I u… (ďalšie informácie)

I'm going around in circles! I have a new second laptop onto which I have just installed Firefox and I would like to sync with Firefox on my original laptop, but when I use the email & password for my Firefox account, it says wrong password, so I go back to my original and confirm that he email & password for my Firefox account is indeed correct. I thus click forgot & rest password on my new laptop and successfully register it as my Firefox account. However, when I go back to my original laptop, I find I have been looged out, and when I try to sign in, it says wrong password! I have gone back & forth resetting the password, and every time it's the same. can you help please?

Otázku položil(a) MrTomFizz Pred 2 týždňami

Posledná odpoveď od MrTomFizz Pred 2 týždňami

Synced Firefox browser password deleted on on One PC now deleted everywhere! HOW TO RESTORE?

Hi So I had an old PC which somone wanted to use, I forgot that I was logged in on the fireforx browser so I deleted all the cookies, browser history and saved password, … (ďalšie informácie)

Hi So I had an old PC which somone wanted to use, I forgot that I was logged in on the fireforx browser so I deleted all the cookies, browser history and saved password, however forgot it was on my account so when I started using my PC today...passwords where not showing up and realised I deted them all and its now synced acoss all my devices...

Can I restore all the password?

Otázku položil(a) priyesh1 Pred 2 týždňami

Posledná odpoveď od cor-el Pred 2 týždňami

  • Vyriešené

How to transfer tabs from desktop to phone

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the… (ďalšie informácie)

Hello Please explain to me how to transfer tabs from desktop to Android phone because there is no option on my desktop browser settings and no matter how much I sync, the desktop tabs will not be transferred to the phone again. please guide me

Otázku položil(a) iraj Pred 2 týždňami

Na otázku odpovedal(a) cor-el Pred 2 týždňami

  • Vyriešené

How do you sync multiple profiles across multiple devices?

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices: 1. Perso… (ďalšie informácie)

I'm really confused about how profiles and sync work together for what I assume is a pretty common use case, especially now will all the WFH. I have two devices:

1. Personal laptop 2. Work laptop

I'd like to keep my bookmarks, history, addons etc separate, but be able to access my work environment when working from home on my personal laptop. I've read a lot about profiles and sync and multi-account container but I'm still confused as to how I achieve what I'm trying to do.

Having multiple profiles on one device is straightforward. But AFAIK if I attach two profiles to the same sync account, and try to sync both between two devices, it will only sync one of the profiles (and then merge everything if I try to sync the other). And if I have two separate sync accounts (work and personal), each with a single profile, I can't switch between them without also merging everything. How does one achieve this then?

Otázku položil(a) tom.saunders90 Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

Imported logins are not syncing

I imported logins into my Firefox account from MS Edge. I enabled Sync. When I signed in on a new device with my Firefox account, there are only two logins showing up. It… (ďalšie informácie)

I imported logins into my Firefox account from MS Edge. I enabled Sync. When I signed in on a new device with my Firefox account, there are only two logins showing up. It looks like the logins that were imported are not syncing.

I have already forced a sync using "Sync Now" in the profile menu on both devices. It has been about 10 minutes with no additional logins being synced yet.

Any help is appreciated. Thank you!

Otázku položil(a) bbaas Pred 3 týždňami

Posledná odpoveď od bbaas Pred 2 týždňami

Stop syncing across accounts

Hi, I use separate business and personal computers and have separate Firefox accounts for business and personal. I needed to use my personal account for something while… (ďalšie informácie)

Hi, I use separate business and personal computers and have separate Firefox accounts for business and personal. I needed to use my personal account for something while I was working, so I signed out of my business account, signed in to my personal, and when I signed in to my business account again Firefox had synced everything from my personal account into my business account, which I really don't want. How do I undo this and stop it happening again in the future? Many thanks for your help. Lee J

Otázku položil(a) eljhewlett Pred 2 týždňami

Posledná odpoveď od Dropa Pred 2 týždňami

Mozilla Account login problem

Hello, I didn't use Firefox account and Firefox browser for a long time. But now when I login, it request me submit security code or recovery key. Before, when I login, i… (ďalšie informácie)

Hello,

I didn't use Firefox account and Firefox browser for a long time. But now when I login, it request me submit security code or recovery key.

Before, when I login, it send me "Firefox Authentication Code" or "Confirm New Signin" as picture but now I don't receive it. I still have my own email account, not be hacked and I sure that I didn't setup 2FA as Security Code or didn't receive any Recovery Key.

That is only one my personal email and I don't want to use another email account for Firefox Account and Sync feature.

Please help me.

Otázku položil(a) d2thanh Pred 2 týždňami

Posledná odpoveď od Dropa Pred 2 týždňami

  • Vyriešené

"What precisely does “sync” mean with respect to transferring Firefox information between devices?

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simpl… (ďalšie informácie)

I’ve not had much success with my online searches to learn the details about what takes place when Firefox syncs browser information across devices. To keep things simple, assume I interested only in syncing bookmarks and staying within the Firefox environment, i.e., no syncing to another browser. Please note that I am NOT asking for help in setting up Sync on different devices or in how to turn Sync on and off. Rather I am seeking help to understand what “sync” means, that is, the details of the sort of information transfers that take place between individual devices and the Firefox Sync server.

Here’s what I currently understand. After signing in to my Firefox account on Device 1, setting up syncing on that device, specifying that I want only bookmarks to be synced, and turning syncing on, the set of bookmarks on Device 1 is sent to be stored on a Firefox server. After that, whenever one is signed in to the Firefox account on Device 1 and syncing is turned on, any changes to the bookmarks on Device 1 will "automatically" (but I don't know how quickly) end up being reflected in the set of bookmarks stored on the server. Fine so far.

In addition to Device 1 I have another device, Device 2 which has not been set up for Firefox Sync. It has its own set of bookmarks. Some of them are also on Device 1, some are not. I sign into my Firefox account on Device 2 and set up syncing on it. I follow the steps for doing this in https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer, “Connect additional devices to Sync.” I then click Sync Now. OK, now what happens?

1A. Do the bookmarks in Device 2 get added to the bookmarks stored in the Firefox Sync server? 1B. Do the bookmarks NOT in Device 2 get deleted from the bookmarks stored in the Firefox Sync server?

OR

2A. Do the bookmarks stored in the Firefox Sync server get added to the bookmarks in Device 2? 2B. Do the bookmarks NOT stored in the Firefox Sync server get deleted from the bookmarks in Device 2?

After whatever transfers of bookmark between Device 2 and the Firefox Sync server take place, and assuming that I’m still signed in to my Firefox account on Device 1 and that syncing on that device is still turned on, what sort of transfers of bookmarks takes place between the new set of bookmarks stored in the Firefox Sync server and the set of bookmarks already on Device 1?

3A. Do the bookmarks then present in the Firefox Sync server get added to the bookmarks in Device 1? 3B. Do the bookmarks no longer in the Firefox Sync server get deleted from the bookmarks in Device 1?

Finally, what happens to the set of bookmarks in Device 1 and Device 2 if I’m simultaneously signed in to my Firefox account, syncing is turned on in both Devices 1 and 2, and a bookmark is a) added to either device OR b) deleted from either device?

I’m sorry this message is so long, but I’ve wanted to be clear about the things I don’t understand in regard to Firefox Sync. I’d really appreciate what anyone can say to help me clarify these points. Thanks so much.

Otázku položil(a) lbecker Pred 3 týždňami

Na otázku odpovedal(a) Paul Pred 3 týždňami

How do i log out on other devices out that i don't own anymore/ that are broken

Hello! (Ok, i know that this sound wierd but) Is there any way to remotely log out on a broken / unavaileble device? Cheers, - Flamingo xoxo <3 … (ďalšie informácie)

Hello!

(Ok, i know that this sound wierd but)

Is there any way to remotely log out on a broken / unavaileble device?

Cheers, - Flamingo xoxo <3

Otázku položil(a) p.manu2072 Pred 3 týždňami

Posledná odpoveď od cor-el Pred 3 týždňami

Can't sync firefox custom preferences

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync m… (ďalšie informácie)

I know there's [[an article|https://support.mozilla.org/en-US/kb/sync-custom-preferences#w_sync-custom-preferences]] on how to sync custom preferences. I wanted to sync my toolbar customizations and some other preferences like disabling disk caching. And I don't even have other firefox instances, instead I just want to sync only on one device, so that I can continue the same setup when I signin later on the same device.

I've tried to add services.sync.prefs.sync.browser.uiCustomization.state, "services.sync.prefs.sync.browser.cache.disk.enable" and set it to true. But it doesn't work. What am I missing? No one seems to address this. May I am missing something.

Otázku položil(a) pcoop Pred 3 týždňami

Posledná odpoveď od pcoop Pred 3 týždňami

Sync not working in environment with imported root certificate

Hi, I'm using Firefox in a network that uses an imported root certificate. After setting "security.enterprise_roots.enabled" to "true", Firefox seems to be working normal… (ďalšie informácie)

Hi,

I'm using Firefox in a network that uses an imported root certificate. After setting "security.enterprise_roots.enabled" to "true", Firefox seems to be working normally except for Sync. Sync always fails with this message on the logs:

Sync encountered an error: Error: Can't sync: Network is offline(resource://services-sync/stages/enginesync.js:59:13) JS Stack trace: sync@enginesync.js:59:13 onNotify@service.js:1350:28

Any ideas on how to fix this? Thanks!

Otázku položil(a) Marco Leal Pred 3 týždňami

Bookmarks not syncing: Skipping check of bookmarks - disabled via preferences

Hi - I'm signed into firefox sync on two different computers, both running Ubuntu 20.04. I can tell that they're connected to the same account because I can see the othe… (ďalšie informácie)

Hi - I'm signed into firefox sync on two different computers, both running Ubuntu 20.04. I can tell that they're connected to the same account because I can see the other computer in the list for "Send tab to device".

However, the bookmarks aren't syncing - one computer has the full set, the other (newly set up) computer still has the default bookmarks.

When I check `about:sync-log`, I see these lines:

``` 1654551773179 Sync.Doctor INFO Skipping check of prefs - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of passwords - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of tabs - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of bookmarks - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of addons - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of forms - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of history - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping check of extension-storage - disabled via preferences 1654551773179 Sync.Doctor INFO Skipping validation: no engines qualify 1654551773179 Sync.Status DEBUG Status.sync: success.sync => success.sync 1654551773179 Sync.Status DEBUG Status.service: success.status_ok => success.status_ok 1654551773180 Sync.Synchronizer INFO Sync completed at 2022-06-06 14:42:53 after 1.48 secs. ```

That is, it seems to think that bookmark syncing is disabled - however, I have bookmark syncing enabled, as you can see in the attached screenshot.

Otázku položil(a) pmolodowitch Pred 3 týždňami

Posledná odpoveď od cor-el Pred 3 týždňami

  • Vyriešené

Syn between 2 laptops

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync prett… (ďalšie informácie)

Following direction on Help Page - Trying to sync tabs, bookmarks etc from one laptop to another. In settings, devices are said to be logged in and sync set to sync pretty much everything. Clicking the menu top right - only shows my email @ the top, then New Tab etc - but nothing about "Sync Now" or "Sign In" What am I missing? TIA, Jean

Otázku položil(a) jean61 Pred 3 týždňami

Na otázku odpovedal(a) jonzn4SUSE Pred 3 týždňami

Sync and save

Hello I have a problem I have changed my password on fire fox and I could not bring back my bookmarks and Firefox Sync back again can you help me with this please thank y… (ďalšie informácie)

Hello I have a problem I have changed my password on fire fox and I could not bring back my bookmarks and Firefox Sync back again can you help me with this please thank you.

[email-removed]

(email address / phone number removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Otázku položil(a) mahmood.alhamad Pred 3 týždňami

Posledná odpoveď od cor-el Pred 3 týždňami