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Unwanted redirects using google search

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the at… (ďalšie informácie)

I'm getting unwanted redirects when using google search on certain sites. I have cleared the cache, turned off extensions and scanned for malware (none found). See the attached screenshot.

Firefox 115.1.0 iMac Sierra

Vyriešené Archivované 11 943

Please help. Youtube pages hang and FF requests to stop the page.

Hello! Thank you for taking the time to read my issue report and request for assistance. My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr… (ďalšie informácie)

Hello! Thank you for taking the time to read my issue report and request for assistance.

My system MacBook Pro v 9,2 (late 2012) MAC OS 10.12.6 (Sierra) FF v 115.14.0esr (64-bit) DSL with 250m/bit connection

Until the day before yesterday the Youtube pages were running and performing normally. Since yesterday YT pages take several minutes to load.

I cleared the FF browser cache, deleted cookies, updated the browser, shutdown the computer, restarted the computer, but the hang problem persists.  I searched the internet for reports of server side issues at YT, but found nothing relevant.

I reported the issue in detail to YT, but have not heard back - I'm also not sure the help request to YT even made it out of my computer as the help request form did not provide the normal "Request Sent" confirmation.

Back on FF and attempting again to load YT pages: after about a minute FF reports that the YT page is slowing down the browser and requests that the page be "stopped". This is especially true of the "Watch Later" page which seems about ten times slower than the already VERY slow YT page loads in general. Eventually, the Watch Later page loads but is EXTREMELY lethargic, taking several minutes to load a selection. 

After a YT page loads and a choice is made the selected video presents at 360p.  Changing to 720p or 1080p only locks the playback.  The 360p playback hangs on a frame and audio runs on alone.  Clicking the playback stop button takes several seconds up to several minutes to process to stop the playback request.

Checking other browsers on my machine: Chrome and Opera load and run YT pages normally, including the Watch Later page, with fast loads and instant HD playback. I'm including a screen shot of the FF browser on the YT WL page after it has fully loaded. It took several minutes for the page to load as seen in the screen shot, but on selecting a video it hangs until FF generates a stop request as seen at the top of the browser window in the attached image.

There have been no changes to the computer or installations of new software of any kind except for updating FF which obviously did not in and of itself solve the issue. The issue presented the same before and after the FF version update.

Thank you in advance for any guidance or suggestions on solving the issue. Kind regards, A

Archivované 4 250

Can anyone please tell me the most current version of Firefox I can instal on an old MAC Sierra 10.12.6

I need to udate my current version of Firefox, however, my MAC is so old that it wont run the most currnet version of Firefox. Can anyone tell me which version will run o… (ďalšie informácie)

I need to udate my current version of Firefox, however, my MAC is so old that it wont run the most currnet version of Firefox. Can anyone tell me which version will run on my MAC Sierra version 10.12.6 Thank you.

Vyriešené 4 45

Links that open in new tabs now opening in new window 100% of the time

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new w… (ďalšie informácie)

For some reason, though I have changed absolutely nothing with my browser, now any time a link is supposed to open automatically in a new tab, it opens in an entire new window. My mouse only has two buttons (Magic Mouse on Mac), so there is no way at all for this to be user error in that regard. The best example is in Gmail when you have multiple accounts signed in, you click the profile picture in the upper right and select a different account which then opens in a new tab. I notice that when I use a fresh profile the issue goes away, and migrating a copy of my existing profile between different Firefox versions (this profile I use in 115 ESR exclusively, I don't use it with more than one version, I just mean for testing purposes here), including forks like Waterfox, all are affected by this issue. Is there something in about:config I should look for to change?

Vyriešené Archivované 3 90

Blocking pages I want to see

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Bo… (ďalšie informácie)

Your system has now blocked me from accessing Jacquie Larson e-card site to receive or send e-cards. Today it blocked me from opening my statement from Edward Jones. Both of these are sites I have used for years and do not pose a threat to my computer. How do I get rid of this aggressive blocking and get back to reaching these websites?

Archivované 3 238

Help with Browser/Peacock

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message. … (ďalšie informácie)

I'm trying to log into Peacock tv and i'm getting a message that my browser is not supported. It was working for months and I'm suddently getting this error message.

Archivované 2 258

My Location

It has the wrong location. When I ask for "restaurants near me" it centers on China Grove, NC. Our location is Concord, NC. I don't understand how to change it.

Archivované 1 314

Firefox ESP

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning abou… (ďalšie informácie)

I have downloaded Firefox ESR and think it has been installed on my masOS version 10.12.1 and am wondering if I can use it on this version after reading your warning about support. Perhaps I have not installed it properly as I have just used what I think was the previous version since it has all the oldsaved sites.

Vyriešené Archivované 1 163

Firefox Extended download and an Acrobat problem with font display

I have a Mac that you are threatening not to serve any more. I read about your Extended download. If I do not download this Firefox Extended upgrade, does this mean that … (ďalšie informácie)

I have a Mac that you are threatening not to serve any more. I read about your Extended download. If I do not download this Firefox Extended upgrade, does this mean that my Mac will not be able to browse and read web pages, etc., or will I not be able to open any URLs?

Also, I am having problems with some downloads in Acrobat not displaying the proper font type and size and kerning, but it downloads and prints those documents in the right dimensions. Is this a Firefox problem or an Acrobat problem or a computer problem?

I should mention that I am just about out of memory on this old computer and do not wish to add more downloads at this time, until I can get some memory cleared out, which might take me awhile.

Otvorené 1 45

I need to access my old Firefox settings and bookmarks

My imac late 2015 running 10.12.6 Sierra crashed yesterday and on rebooting I noticed that my Firefox browser had disappeared. I was asked to reinstall with a new Extend… (ďalšie informácie)

My imac late 2015 running 10.12.6 Sierra crashed yesterday and on rebooting I noticed that my Firefox browser had disappeared. I was asked to reinstall with a new Extended support Release 115.34.1esr which I did but now I have lost all my bookmarks and access to my Outlook account. Is there a way that i can retrieve the lost settings?

Otvorené 1 63

My computer is asking me tp update Firefox, but it is already using the most current update

I'm trying to open a file that was sent to me, but my computer is asking me to update Firefox. When I try to do that, it shows that I already have the most current updat… (ďalšie informácie)

I'm trying to open a file that was sent to me, but my computer is asking me to update Firefox. When I try to do that, it shows that I already have the most current update.

Otvorené 1 63