Zobrazenie otázok označených:

Mozilla Monitor problem

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign u… (ďalšie informácie)

I signed up & paid for Mozilla Monitoring Premium. I get monthly reports from then, but when I click on "automatically delete data from brokers," I'm asked to sign up for Premium again. Please help.

Archivované 2 340

Lost laptop and trying to sync bookmarks/extensions from old browser

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm… (ďalšie informácie)

Hi! I recently lost my old laptop and I'm trying to setup my new laptop without a backup. I was logged into my mozilla account on my old browser before I lost it, but I'm not seeing any of my old tabs, bookmarks, and extensions from my old browser syncing to my new browser. Is there anything I can do to retrieve this data without having access to my old laptop? Thank to anyone who can help!

Vyriešené Archivované 2 211

Profiles on build 140

Hello all! According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 1… (ďalšie informácie)

Hello all!

According to the article [Firefox Profiles] there is supposed to be a way to manage profiles through the account icon. I do not have that option on my build 140 with windows 11.

I created profiles using the about:profiles command; however, they seem to want to be separate accounts, not profiles.

I want help to achieve the functionality as described in the article so I can stop using Edge because I need to keep my work/personal/school accounts separate.

Thanks!

Vyriešené Archivované 2 362

firefox crashing while watching twitch and youtube.

bp-99a3af9e-c74e-4a75-9564-ae4050250703 this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the c… (ďalšie informácie)

bp-99a3af9e-c74e-4a75-9564-ae4050250703

this is the latest crash report. had 19 crashes in about 1 hour. i have noticed when i put stress on my pc IE playing a game the crashes are less. i have 64g ram i9 14900k cpu. disabled all extenstions have uninstalled and reinstalled firefox but nothing im doing seems to help.

any help would be great.

Archivované 2 60

i have the latest issue of Firefox and i can not get it in defaut video

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to … (ďalšie informácie)

I have the newest firebox version and i have you tube connected to the menu bar and 2 icons for it on the desktop i m not sure what if an addon are cause it to stay in full screen screen mode i do not wan it in full scene mode. i have done everything i know how to do to stop it from full screen please how do i get it ti default always just giving you a sample of what Iam getting just a sample of the size i do not have firefox zoomed it is on 100 percent and not zoomed the sixes is 16 and 14 an no larger.

Archivované 2 190

High GPU Usage (100%) While Watching YouTube Videos in Firefox

Hello Firefox Support, I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes… (ďalšie informácie)

Hello Firefox Support,

I’m encountering a strange issue with Firefox. While playing YouTube videos at very low quality (144p) just to listen to music, my GPU usage spikes to 100%. This happens even when the video is not fullscreen and there’s minimal visual content.

System Info:

   Firefox Version: 140.0.2 (64-bit)
   Operating System: Windows 11 
   CPU: AMD Ryzen 7 8700F (no integrated GPU)
   GPU: AMD Radeon RX 7900 GRE
   GPU Driver Version: AMD Adrenalin 25.6.1 

The issue goes away when I disable hardware acceleration in Firefox settings, but I’d prefer to leave it enabled for better performance elsewhere.

Is this a known issue with AMD GPUs or is there something else I can try to reduce GPU usage during playback?

Thank you for your help.

Archivované 2 402

Firefox app

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how … (ďalšie informácie)

McFee is trying to sell us computer protection. We have had Firefox for several years. I am now getting an alert to Turn On Firefox. How would it get turned off, and how do I turn it on without going through Mozilla's selling site?

Archivované 2 251

FireFox New Page "Presets" directly under browser

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old jo… (ďalšie informácie)

How to get rid of the half-dozen old search sites from very top of each new page, directly under browser box. Those sites are places I no longer use, e.g., from my old job; from a Wiki search done ages ago. I have searched for help. I never see "three dots" when I hover my cursor above the offending items.

I was using Chrome. My daughter recommended Fire Fox for my MacBookPro. I did. Now I need to clean up this problem.

Thank you.

PS: I don't know which topic best describes my question.

Vyriešené Archivované 2 90

Constant crashing in firefox

Firefox has been crashing several times an hour for multiple days. I have tried: Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updati… (ďalšie informácie)

Firefox has been crashing several times an hour for multiple days. I have tried:

Changing/Upgrading RAM Reinstalling Firefox Resetting Firefox Reinstalling Windows Updating Drivers

Archivované 2 180

Constant Crashes on HP Laptop

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not hel… (ďalšie informácie)

Hi, Once last week I had Firefox crash, like quite literally the window I had open just closed abruptly. Tried doing the refresh using the setup wizard and it did not help. Then I've tried uninstalling/reinstalling several times. Each time it'll open up like new, and within 10 minutes the window closes randomly and then Firefox doesn't launch anymore on my laptop. No error message, just does not launch whether I try to from taskbar or Home or even run as administrator. Seemingly random I've been using Firefox for months and it just started doing this last week.

Sorry for lack of other info, thanks for any help you're able to give.

Archivované 2 100

Missing/deleted bookmarks

I did my monthly Norton 360 system scans and updates last night, and maybe it is coincidence, but all of my Firefox bookmarks are now missing, and there is no browsing Hi… (ďalšie informácie)

I did my monthly Norton 360 system scans and updates last night, and maybe it is coincidence, but all of my Firefox bookmarks are now missing, and there is no browsing History showing. I have tried the import/restore steps but each date I try to restore from I get an error message - "Unable to process the backup file".

Archivované 2 241

Copy bookmarks from bookmarks manager to desktop

Firefox is the default browser on my Dell Inspiron laptop which runs Windows 11 Pro. I have several bookmarks in my bookmarks manager that I'd like to copy to my desktop;… (ďalšie informácie)

Firefox is the default browser on my Dell Inspiron laptop which runs Windows 11 Pro. I have several bookmarks in my bookmarks manager that I'd like to copy to my desktop; how do I do that?

Archivované 2 220

Losing borders in table cells

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <… (ďalšie informácie)

In <style> I have td {padding:.5ch;border:solid, grey, thin; text-align:center} Suddenly the borders stopped working, but still work in other Browsers. I added <thead> to the table and thead {display: table-header-group;} in the @media print in the style section, but removing them doedn't

Archivované 1 100

Frustrated with how to fix a PIN issue.

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I we… (ďalšie informácie)

Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

Archivované 1 110

Fullscreen tab/address bar should overlay content instead of shrinking viewport (like Edge/Chrome)

When using Firefox in fullscreen mode (via F11) on Windows or Linux, moving the mouse to the top reveals the tab and address bar. but this causes the page content below t… (ďalšie informácie)

When using Firefox in fullscreen mode (via F11) on Windows or Linux, moving the mouse to the top reveals the tab and address bar. but this causes the page content below to shrink temporarily.

In comparison, Chromium-based browsers handle this differently: their tab and address bars appear as overlays, without disturbing the layout or causing any viewport resize. This results in a more immersive and fluid fullscreen experience.

Please consider implementing a similar overlay behavior in Firefox's fullscreen mode, or at least providing a toggle via about:config to allow users to choose between current behavior and overlay-style tab reveal.

Archivované 1 230

Internet Access

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window … (ďalšie informácie)

I've use Firefox or Foxfire for several years at the time I installed it I was using Windows 10. I now have Windows 11. Ever time I try to access he internet a window comes up and ask me to create an email address with Gemini. Google or Microsoft will not let me access my internet, [email removed]@nquinnlaw.com. How do I use Mozilla to access my email.

Archivované 1 211