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Problem with YouTube in firefox

I found a problem with YouTube in firefox, maybe it's related to my computer. When you open and play a video at 60 fps, and at the same time pulling the mouse, the video … (ďalšie informácie)

I found a problem with YouTube in firefox, maybe it's related to my computer. When you open and play a video at 60 fps, and at the same time pulling the mouse, the video starts to freeze, it seems like the fps drops. Does anyone know how to solve this problem? Maybe someone has encountered it already?

Otázku položil(a) Антон Pred 1 rokom

Posledná odpoveď od Антон Pred 1 rokom

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Recover lost tabs

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download h… (ďalšie informácie)

Earlier today I changed my settings in "Privaty & Security" to "Clear history when Firefox closes". In that setting I selected to only delete "Browsing and download history."

I assumed this would just delete my browsing history from the URL bar, but now after I closed Firefox, it also deleted all my tabs!! There were many important tabs that I don't want to lose. But I also can't find them under 'recently closed tabs', and I also tried a solution from this forum, namely to find the recovery file and upload them to https://www.jeffersonscher.com/ffu/scrounger.html -- but they don't contain my old tabs either!

Is there still something I can do to recover my lost tabs??

Otázku položil(a) JelleAms Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

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can't access synced data

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reas… (ďalšie informácie)

I recently upgraded to Windows 11, and was very careful, I thought, to back up my Firefox bookmarks and the tab plugin I use to save my sessions because for whatever reason Firefox can't handle that reliably. It all worked, because I could just sync it, but now a month later I had to reinstall Windows and... I can't sync my browser.

I've tried every password I could think of. I can't recall if I wrote it down somewhere last time, or changed it since, but I'm pretty sure I'm using the right email. Right now I'm logged in with another account.

And while I see a tab session saved from last month, which is unfortunately a little out of date but better than nothing, I don't see any saved bookmarks from this year. Just one from a year ago. I have no idea what's happened exactly, but I wasn't as careful this time because the sync worked so recently.

Now I'm stuck! I have some very important bookmark folders saved, that are key to all my projects basically. I can't just start fresh. But I can't log in, can't find any password change written down in my notes, which I may just have forgotten to note down. And I can't find any contact for Firefox support.

I do value security when it comes to handling my data but there must be a way to verify who I am, and change the password using my email?

Otázku položil(a) pk3 Pred 1 rokom

Posledná odpoveď od pk3 Pred 1 rokom

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Unable to play Videos on Reddit

Hi, I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: http… (ďalšie informácie)

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

Otázku položil(a) ghostsview Pred 1 rokom

Na otázku odpovedal(a) ghostsview Pred 1 rokom

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Two maps "Andere bladwijzers" (Other bookmarks) in Firefox.

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had… (ďalšie informácie)

Good morning, Recently I discovered there are two maps called "Andere bladwijzers" in my Firefox browser. I deleted a submap in the second map and noticed this submap had also disappeared in the first map. Is there something I must do or can I leave these two large maps as it is? Thanking you in advance for your reply. With kind regards, Ed Schijf, the Netherlands

Otázku položil(a) edschijf Pred 1 rokom

Na otázku odpovedal(a) edschijf Pred 1 rokom

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Facebook starting scrolling out of control...again

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News fe… (ďalšie informácie)

In reference to my previous post ( https://support.mozilla.org/en-US/questions/1382198?page=1 ) I have noticed that the "jumping while scrolling" in the Facebook News feed has returned after a couple of months of proper behavior. Ver. 108.0.2 It's not as bad as it was but it seems to be getting worse.

Is the circus back in town?

Am I going to have to move back to Chrome again ?? >:-(

Otázku položil(a) Helium2 Pred 1 rokom

Na otázku odpovedal(a) Helium2 Pred 1 rokom

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Nothing is loading but other browsers do

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the … (ďalšie informácie)

Alright first of all I already tried all the tipps about Proxy and basically anything network related. It also happened out of nowhere since I was using my computer the night before but when I tried opening Firefox the next day it wouldnt load any site, crashed if I tried too much or got really weird and even if it did load after a long time of trial and error it only lasted for a bit and didnt load fully either. I'm on version 108.0.2 as of the last time checking. Everything else seems to be updated as well especially since other browsers work perfectly fine. I also cant really click on much since as I said if I try too much it crashes or doesnt work as intended. I'll provide some pictures which might help the cash report just in case.

I'd also rather not try reinstalling everything since I have a lot of rather important tabs open and I dont wanna risk losing any of them since im not sure how well the Firefox sync. works in this case.

Otázku položil(a) JustLeon Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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clearing all website data for a particular website

fedex.com has broken my browser! I have a FedEx account for my business, but I no longer use it. However, I also receive packages from FedEx from time to time. For reaso… (ďalšie informácie)

fedex.com has broken my browser!

I have a FedEx account for my business, but I no longer use it. However, I also receive packages from FedEx from time to time. For reasons that cannot be explained by anyone at FedEx, my Firefox browser will not allow me to create a new FedEx account to manage my deliveries. In other words, after I enter my new username & password, the FedEx website comes back with a failure message with words to the effect that, "This didn't work, please refresh your page."

I called FedEx tech support & learned they are now totally incompetent. The only solution that was offered was "Clear all of your browser history". I didn't fall for that - I did however delete all history with "fedex" in the link. I also removed all 31 cookies associated with fedex.com. Then, I re-started the browser, and tried again:

Upon summoning the fedex.com login page, the login information was pre-filled with the userid & password for my old, unused business account! How does this happen without cookies or history? Where is fedex.com getting this data? Is it stored on my browser - or does fedex.com have some nefarious scheme whereby they're using my computer id or IP or???

I need to delete every shred of data in my browser that is associated with FedEx - how do I do this?

Otázku položil(a) tmp003 Pred 1 rokom

Posledná odpoveď od totalworlddomination Pred 1 rokom

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enlarge GIF image underneath text overlay?

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the … (ďalšie informácie)

Using FF 108.0.2 (64-bit) in Debian 11 Linux,I need to view http://www3.winsystem.org/monitor/webmonitor.php but my new laptop is very high resolution. I can control the text size with Ctrl+ but the background gif image of a small window with bogus scrollbar needs to be made larger somehow so that the white text can be read against the black portion of the image.

Is there some way to enlarge the gif image, please?

Otázku položil(a) ynotssor Pred 1 rokom

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 1 rokom

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Sign In: Email from Firefox EVERY day

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this start… (ďalšie informácie)

Every day when I sign in to Firefox I receive this email message, and I don't know why. I have been signing into Firefox for a few years. I don't remember when this started and I'm not sure if this is just your way of authenticating that I am me or not. Please explain this email I receive from accounts@firefox.com. I have changed my password many times so that can't be it, at least I don't think that's it.

Thank you for your help Rhonda

Otázku položil(a) Rhonda Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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web pages not auto refreshing data on laptop web based

Hello Problems started after last Mozilla update. Web pages that auto-update/refresh with new info no longer working. Have to manually refresh. And eventually Mozilla… (ďalšie informácie)

Hello

Problems started after last Mozilla update. Web pages that auto-update/refresh with new info no longer working. Have to manually refresh. And eventually Mozilla will just hang up with no response-must hard restart laptop. Does anyone know what to do?

Version 108.0.1 64 bit

Windows 10 Home Ver 22H2 thank you Michele

Otázku položil(a) Michelese Pred 1 rokom

Posledná odpoveď od Michelese Pred 1 rokom

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Google Drive file details error

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also … (ďalšie informácie)

Lately in Google Drive I get this error when I select one image or a file: Impossible load details. Retry. I have Firefox 108 version, on Edge and Chrome all is OK. Also the troubleshoot mode doesn't resolve the problem.

Otázku položil(a) happysurf Pred 1 rokom

Na otázku odpovedal(a) happysurf Pred 1 rokom

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I have 12,000+ bookmarks in 100+ subfolders. I need a VASTLY SUPERIOR way to organize them than offered by the Library window.

I research a LOT. So I have 12,000+ Bookmarks in 100's of subfolders covering 100's of topics. The only conceivable way to organize them is to view the contents of many… (ďalšie informácie)

I research a LOT. So I have 12,000+ Bookmarks in 100's of subfolders covering 100's of topics. The only conceivable way to organize them is to view the contents of many subfolders SIMULTANEOUSLY and be able to do massive drag & drops between them.

Just like I could do 15 years ago using the old Windows Favorites folder and the 100's of subfolders within it.

(In my opinion it was a really BAD idea to stray from that paradigm. When I moved to Firefox I went from being VERY well-organized to having a complete cluster. In the old days I could IMMEDIATELY access any Favorite via Start Menu or any other Windows way. The unwieldiness of Firefox's Library -- in the context of a hi volume of Bookmarks -- has made such organization impossible, and rendered my Bookmarks practically useless.)

If I had access to the old way, I could probably organize 12,000 Bookmarks in a day. The present Firefox Library is gonna take me about 2 weeks -- seriously. Because I can only view the contents of 1 folder at a time and also because a ton of scrolling is necessary to drag & drop. And lastly because I don't have the contextual "forest" visible to me for decision-making since I can only see 1 "tree" at a time. Basically its NOT DO-ABLE. Surely I can't be the only person with this issue.

My searches for a solution have only turned up the apparently defunct PlainOldFavorites extension.

This has been painful for well over a decade, but its reached a crisis point. Thank you.

Otázku položil(a) ernie.aragon Pred 1 rokom

Posledná odpoveď od cor-el Pred 1 rokom

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Firefox crashing only during video playback

I'm using the latest version of Firefox on an updated Fedora Linux installation. I am experiencing for a while now random crashing while watching videos. The playback cra… (ďalšie informácie)

I'm using the latest version of Firefox on an updated Fedora Linux installation. I am experiencing for a while now random crashing while watching videos. The playback crashing is random, so I could be watching 5 videos one after another with no crashing and then one video will cause it to crash. The video causing is site agnostic, so it could crash from any site, not just YouTube. I saw in bugzilla something that I thought was related to the crashing (https://bugzilla.mozilla.org/show_bug.cgi?id=1779558) but it got resolved and it still keeps happening to me.

It's getting tiresome, please. What do I need to send you to help me fix this problem?

Otázku položil(a) krs9 Pred 1 rokom

Na otázku odpovedal(a) jonzn4SUSE Pred 1 rokom

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Can't print in Black & White

I've recently switched back to Firefox from Edge and have run into a frustrating issue. When I try to print documents from Firefox, the "Color Mode" in the print setting… (ďalšie informácie)

I've recently switched back to Firefox from Edge and have run into a frustrating issue.

When I try to print documents from Firefox, the "Color Mode" in the print settings is grayed out so I can't select B&W.

This same problem exists both on my MacOS laptop + my Windows 11 desktop. Additionally, they are connected to different printers on different networks. It also occurs whether I'm trying to print a PDF or anything else in Firefox.

Based on this, it appears Firefox is the culprit here.

Any ideas on how to fix this?

Firefox Version: 108.0

Otázku položil(a) converge Pred 1 rokom

Na otázku odpovedal(a) TyDraniu Pred 1 rokom

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Access website

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet … (ďalšie informácie)

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Otázku položil(a) steveveg Pred 1 rokom

Na otázku odpovedal(a) Paul Pred 1 rokom

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Disable Google's Account sign-in prompts

Hello, I am browsing the latest FF and I keep getting the sign in with google pop up on so many sites and I really don't want to sign in with G on so many sites. I trie… (ďalšie informácie)

Hello,

I am browsing the latest FF and I keep getting the sign in with google pop up on so many sites and I really don't want to sign in with G on so many sites.

I tried setting "Google Account sign-in prompts " to off in my G accounts permissions page but the pop up is still popping.

Any ideas why?

Thanks

Otázku položil(a) tanin Pred 1 rokom

Posledná odpoveď od Terry Pred 1 rokom

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A password reset problem.

Hi, so I've got myself into a little embarrasing problem. I've recently changed my password to a more secure one. It obviously logged me off from all but one device (the … (ďalšie informácie)

Hi, so I've got myself into a little embarrasing problem. I've recently changed my password to a more secure one. It obviously logged me off from all but one device (the one from which I made the change), and when I tried to login on one of my devices it turned out that I don't exactly remember my new password (that's the little embarrasing part) as I didn't wrote it down anywhere.

So my question is, can I (maybe with the help of the Mozilla Support) revert the password change that I made recently without loosing any of my sync data (history, bookmarks, saved password etc.), or should I start cracking my own password, as I'm quite sure I know the main components of it but I'm not sure about the letter sizes and special signs I used.

Some additional info I've set up secondary e-mail and I have access to both of them. I've set up two-step authentication and I have access to it on my phone. I haven't set up the account recovery key.

Otázku položil(a) Jakub Macoch Pred 1 rokom

Posledná odpoveď od Jakub Macoch Pred 1 rokom

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How to Fix Hotkeys, Including Copy/Paste. None of the suggestions are appropriate. No CTRL+C or CTRL+V don't work in the browser or outside. No the context menu with right click doesn't not work either.

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when search… (ďalšie informácie)

I'm not going to fight with this very long, this will instantly make me go back to chrome or even edge. I might even go to opera, as all the suggested forums when searching this issue get too deep, too technical, and too much time for me even to bother with on a browser. It's easier to install another one and should not even be this way in the first place.

That being said, it's usually not hard to fix these issues by simply disabling the way firefox copy/pastes intelligently. I don't want it to be intelligent. I want pure text only.

I do not understand why CTRL+C and CTRL+V isn't working. Even when I try to take the text I TYPED, out into a text document, I copy, and don't even get CLOSE to what I see I'm copying, this is ultterly the worst bug I've ever seen. It doesn't even make sense, all my paragraphs are backwards, sentences in the wrong places. A simple copy and paste, should copy and paste not modify the contents. If it can't see what I'm typing then it has a problem. I can see it fine. It's simply an unusable program 2 days after switching.

So where's the setting (If not any please let me know I'll uninstall immediately) to fix this. I want firefox only to copy raw text data period every time. I don't care if it has HTML code etc, I'll just cut the edges off. All I want is text only.

To add to this, this seems to be a multiple faceted issue. CTRL+Z fails to work properly. CTRL+X fails to cut properly. CTRL+Y fails to redo properly. Everything has completely butchered my long explanations and technical support making this browser absolutely useless to me. I'd rather have internet explorer 6 than this.

Otázku položil(a) sickologyy101 Pred 1 rokom

Posledná odpoveď od Hà Văn Hùng Pred 1 rokom

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Firefox keeps suggesting the wrong website addresses

Hi, I asked about this a while ago, but now I can't find the response. I go to about 10 websites regularly throughout the day every day. Yet for a few sites, FF refuses … (ďalšie informácie)

Hi,

I asked about this a while ago, but now I can't find the response. I go to about 10 websites regularly throughout the day every day. Yet for a few sites, FF refuses to autofill the actual sites I go to. If I type an r, I get Raw Story; if I type C, I get CNN, and so on. But even though I have never typed in "www.rawstory.com," that's what I get when I type a w even though Wonkette is one of the sites I'm on all day. I also never type in "mail.google.com" because I have my email on the bookmarks bar, but that's what I get when I type an m instead of Mediate, another of the daily sites.

And it doesn't stop with Ctrl + delete because they don't turn up on the drop down list; they automatically populate the search bar, and then hitting delete for any reason just removes it from the bar, not from the list of suggestions. So my question is, how can I get Firefox to stop imposing itself on me when there is a clear pattern by now of what sites I visit all the time?

Thank you very much, Nandi

Otázku položil(a) nandibrown Pred 1 rokom

Posledná odpoveď od jscher2000 - Support Volunteer Pred 1 rokom