Fórum podpory Firefox

Hi,

I am running Firefox 108.0 on Ubuntu 20.04.5 and videos on Reddit don't play, they just buffer (?). Youtube works fine. I've tried the suggestions on this page: https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues#search but nothing seems to work.

Thanks

I used to be able to scroll to the bottom of my Youtube subscription list, to see the very first posted videos of all of my subscriptions, going back to the first days of Youtube in 2005. Granted, not all of the videos would show up, and I don't know if that is a Youtube problem or a Firefox problem, but most of the videos would be there. Now, after going back less than a year in the archive, the scrolling just kind of peters out. Firefox becomes unresponsive to any key press or mouse click, and all I can do is quit the program. What has changed? Has Firefox gotten even worse at memory management? it was always a total pig with memory, but has it reached the point where it just plain malfunctions and can't recover? If that is the case, then Firefox devs had better get their spit together and work on optimization. I really don't want to have to start using Edge, thank you, no. I only use Edge to view PDFs.

Automatically hide taskbar in desktop mode => Enabled Firefox => Maximised When cursor is moved to outer edge of screen, taskbar should unhide (Expected behaviour) but in this case it remain hidden (Reality). Firefox along with all other spinoffs give same result. Chromium based browser works perfect, and taskbar automatically unhide itself.

As OLED screen have became common as monitor, Taskbar auto-hide is must. If this issue cann't be fixed I may have to change my primary browser which I used for almost 15 years.

Kindly, look into it. If Chromium can do it, why not Firefox.

I have noticed a bug with how the Firefox icon appears when launched in the Windows 11 taskbar when the never group option is enabled. When Firefox is launched and is the only application open in the taskbar, there is no label present next to the icon like other programs have when launched. There is the little line underneath the icon though indicating it is launched but that is it. As soon as I open another application though, the label will also appear for Firefox. This is only a minor annoyance but is definitely as bug at least for me and should be pretty easy to fix. I will attach screenshots of the behavior. In the first screenshot, you can see that Firefox is open but has no Text label like it is supposed to. The second screenshot is as soon as I open a second application.

I am on Windows 11 Home 23H2 Build 22631.2792 Windows Feature Experience Pack 1000.22681.1000.0 Firefox Version: 120.0.1

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I explored potential causes.

I will be using firefox and it just turns all black on all screens and is completely unusable. To use it again I have to force close all windows and reopen it and it works again.

This is a frequent issue that I have seen

Foxnews.com causes Firefox 102.0.1 to freeze when scrolling pages with lots of images. Closing and restarting FF does not help. The freeze reoccurs. What does help for awhile is to delete the file places.sqlite. After that FF runs for a few hours until the problem happens again. Is there a setting or other fix for this issue?

AdBlockPlus and uBlock Origin are both installed, but are disabled on www.foxnews.com.

Ever since Firefox updated today I've been unable to use the browser. It takes at least 5 minutes or more minutes to load, I can't manually log into any websites until the speeddial finally loads, and the speeddial addon refuses to come up for at least 5 minutes, I can't log into Dropbox even with the speeddial up and running because the capcha won't popup...and on and on.

What in the world has been done to it? I'm using another browser just to contact support.

Some of the scripts are not loading or working properly, like clicking boxes and notifications on some sites. Most recently this happened on the New Statesman website, I doubt they haven't optimized their site for Firefox. Previously I encountered this on Gerogetown University's Management System platform, which according to IT should be fine with Firefox. I removed all the extensions, cleared the cache and cookies, tried troubleshooting mode, even reinstalled Firefox to no avail. I accept all cookies. Settings are default. The issue is specific to Firefox, Edge works fine. Please help, I don't want to migrate back to Edge.

I can log into GMail via our SSO just fine, however after a few minutes I see the "error connecting for X-minutes" bar. I try to force refresh the site and every time I get the bellow error. This is also happening when I am using Firefox Troubleshooting mode, to see if maybe it's a plugin/extension causing this issue, but it's not.

Secure Connection Failed

An error occurred during a connection to mail.google.com. SSL peer reports incorrect Message Authentication Code.

Error code: SSL_ERROR_BAD_MAC_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have not been able to connect to www.paperbackswap.com for 2 days using Firefox. I get this message - The page isn’t redirecting properly-An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies. This is a persistent problem happening every few days. I have sent messages before to PBS and Firefox with no response. I have cleared cookies and added PBS to Firefox as a site to always accept cookies. I can access the site using Chrome but I would prefer Firefox. Is there anything that can be done?

Hi, can you help? I can't access morphy richards website from my phone and my pc through Firefox. I can access it through Microsoft Edge on my pc and my Samsung Internet app on my phone but not through my Firefox app or windows 11 Pro desktop pc. I get this message on my pc

Hmm. We’re having trouble finding that site. We can’t connect to the server at www.morphyrichards.com. If you entered the right address, you can: Try again later Check your network connection Check that Firefox has permission to access the web you might be connected but behind a firewall

and this message on my phone through the Firefox app

Address Not Found. The browser could not find the host server for the provided address. Check the address for typing errors such as ww.example.com instead of www.example.com.

If you are unable to load any pages, check your device’s data or Wi-Fi connection. 

Steps I have taken is clearing data, history and cache on pc, turning off mcafee firewall. I use my pc through a wired Internet connection and my phone through Wi-Fi and data and it's the same on both I can't access the website. Like I mentioned I can access it no problems through Microsoft Edge on my pc and Samsung Internet app on my phone so I have now pinpointed it to Mozilla Firefox being the issue, also this is the only website I have issues with. Please can you help? Regards, Steve

Whenever I try to open Firefox, it takes about 25 seconds to boot. This behavior can be observed both with all the extensions running and in safe mode. The link to the profiles are shared below.

With extensions: https://share.firefox.dev/3riMPQZ In safe mode: https://share.firefox.dev/3OadE31

I have been noticing this for a few months now. Firefox works just fine after wasting ~25 seconds initially. I have also reinstalled Firefox multiple times. Right after the installation, the boot-up can be very fast (less than 1 second). However, after using Firefox for a few hours, the problem comes back.

I am not well-versed in reading Firefox profiler reports. So, please help me figure out what's actually happening in those ~25 seconds.

I am having a weird issue in Firefox. This issue happens on all websites, in all text entry fields of any kind.

It is like there is another 'ghost box' overlapping each entry field. It is hard to tell in the pics (was hoping I could post a video), but in the first one you can see the cursor is slightly lower than the actual field. If I type, nothing will appear. Then if I click again, a bit higher, I can type into the actual field.

I have never seen this before but it happens on ALL websites. It is a bit frustrating having to re-click all the time. Also, I was getting concerned there might be some keylogger or weird virus on my machine. Any ideas what is wrong here?

I have Firefox 100.0.1 on my Mac desktop, and Firefox 100.0 on my MacBook Pro laptop. I can no longer access my Microsoft OneDrive account via the web on my desktop, but I still can do so on my laptop. I have gone through your posted troubleshooting steps for Firefox on my desktop, to no avail. How do I get my desktop back to version 100.0 so it will work again? I can access my OneDrive account via the web on my desktop when I use the Safari browser, so the issue is definitely with Firefox version 100.0.1, and not with my desktop.

The tab keeps crashing:

bp-6ab50b7b-01af-46cd-a55d-313f70221019

Tried new install, troubleshoot mode and deleting cache. Issue persists. What else can I do?

I have followed the fixes. It will work after I "Refresh Firefox" but goes back to not working again. Should I reinstall Firefox? How do I add this site to the exceptions? Thank you

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.cdc.gov.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web.

Hello, I hope someone can help me.

Ever since I updated firefox, my cpu is almost at 100%. With only 2 or 3 tabs open. I updated from version 106.0.2 to 112.0.2. Before this update, I could have several tabs open, up to 10 and the computer would run fine. Now with 3 tabs open, it gets really slow. And I can hear my desktop suffering (the fans go to full speed). When checking the task manager, firefox is taking all the memory and the cpu usage is almost at 100%. I have to keep restarting firefox.

The conditions are the same. The only thing that changes was updating firefox. I already searched for ways to reduce the firefox cpu usage, but nothing changed.

Is there a way to fix this? Or how can I go back to an older version of firefox? Because I'm afraid my computer will die from simply opening 3 tabs.

Thank you in advance.

Every time i open Firefox a little window comes up and says for a fraction of a second that im using an older version of Firefox (Even though that i'm using the latest) and then it crashes. I've tried everything, from reinstalling, rebooting, making exceptions in the firewall and even manually installing Firefox, but nothing. Before anyone asks, i do not have AVG, Avast or Commodo, and the Firewall is the basic Windows one. The issue is very similar to this one:https://support.mozilla.org/en-US/questions/970099. I also tried what they said, but unfortunately nothing woks for me.

Firefox displays websites with gibberish for headlines. I've monkeyed with the "Fonts" preferences in the Settings to no avail. Perhaps I'm not choosing correctly. They are currently set with Firefox's defaults and the box allowing websites to choose their own fonts is also selected. No matter what I've done, it looks like the attached image. Help!

A routine update from Firefox version 99 to version 100 caused Firefox to quit loading web pages, including the Settings page. Firefox appears to load normally but will not display any web page. The only thing that works consistently is Help/About Firefox. System: Lenovo E495 (AMD Ryzen 5 3500U) running Windows 10 Pro 21H2, build 19044.1706 Symptoms:

• Version 100 and higher work correctly in trouble-shooting (safe) mode
• Refresh does not resolve the problem
• Manually removing extensions (NoScript and Cookie AutoDelete) does not resolve the problem
• Uninstalling Firefox and existing profiles (all Mozilla folders in AppData/*), then making a clean install of version 100 does not resolve the problem
• Removing version 100 and reinstalling version 99.0.1 restores normal operation (repeatable with higher versions)
• Updating from version 99.0.1 to version 100.0.2 or version 101.0 does not resolve the problem
• I have not tried removing any Mozilla registry keys