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I lost my phone and backup codes. I cannot login to my Firefox account with 2FA. Can you help me?

1. I lost my phone with Google authenticator. 2. I lost my notebook with backup codes. How to reset (disable) 2FA account authenticator? Can you help me? Regards, Mariusz… (čítať viac)

1. I lost my phone with Google authenticator. 2. I lost my notebook with backup codes.

How to reset (disable) 2FA account authenticator? Can you help me?

Regards, Mariusz.

Otázku položil(a) STACHB Pred 2 rokmi

Na otázku odpovedal(a) cor-el Pred 2 rokmi

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Account has been locked: confirm email was returned

I use domain mail as my Firefox account. Yesterday I move domain mail to Yandex and I try to login Firefox in a new devices. My account has been locked because confirm em… (čítať viac)

I use domain mail as my Firefox account. Yesterday I move domain mail to Yandex and I try to login Firefox in a new devices. My account has been locked because confirm email was returned.

Otázku položil(a) WordlessEcho Pred 2 rokmi

Na otázku odpovedal(a) cor-el Pred 2 rokmi

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email with user name not received

Your system keeps telling me that you have sent an email but nothing turns up - and yes I have checked my junk file folder and there is nothing in there. [Personal inform… (čítať viac)

Your system keeps telling me that you have sent an email but nothing turns up - and yes I have checked my junk file folder and there is nothing in there.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Otázku položil(a) Sandgroper48 Pred 2 rokmi

Na otázku odpovedal(a) McCoy Pred 2 rokmi

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I've lost on my passwords!

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installati… (čítať viac)

I have my firefox account on 2 computers. In one of the two, I've suddenly lost all my saved passwords. I noticed that after a firefox update, there's an extra installation folder (now at C:\Program Files(x86) and the "old" installation was at C:\Program Files. How do I copy the saved passwords file from one folder to another? By the way, all my saved passwords are shown perfectly on the other computer... is there a way to migrate them?

Thanks

(Windows 10, Firefox 63.0)

Otázku položil(a) talxcore Pred 2 rokmi

Na otázku odpovedal(a) FredMcD Pred 2 rokmi

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"confirm new sign-in to firefox" message keeps coming back on gmail even after I have confirmed that it was me. Help?

I had received that message after I used firefox on a different computer. I responded and confirmed that it was me, but the message keeps coming back each time I open Fir… (čítať viac)

I had received that message after I used firefox on a different computer. I responded and confirmed that it was me, but the message keeps coming back each time I open Firefox. I have clicked again to re-confirm, and I get the message that the sign-in has been confirmed. Its annoying that the "confirm new sign-in" keeps coming back each time. This only happens when I use Firefox for Gmail. It does not happen when I use the Chrome Browser.

Otázku položil(a) karloygalstad Pred 2 rokmi

Na otázku odpovedal(a) FFus3r Pred 2 rokmi

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Change my main email without losing any data

So i have looked up this question on the forum and the internet but i get different answers so i can't 100% decide which is correct. I want to change my email address for… (čítať viac)

So i have looked up this question on the forum and the internet but i get different answers so i can't 100% decide which is correct.

I want to change my email address for my Firefox account (sync) but i do not want to lose any data like history, bookmarks, topsites pinned, etc. etc.

Is this possible?

Otázku položil(a) Dakara Pred 2 rokmi

Na otázku odpovedal(a) the-edmeister Pred 2 rokmi

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My account was blocked

I've created my firefox account with the email benchman.logins@tutanota.com. The confirmation link was sent there, but I had problems accessing my account and it was temp… (čítať viac)

I've created my firefox account with the email benchman.logins@tutanota.com. The confirmation link was sent there, but I had problems accessing my account and it was temporarily blocked. Now it is working OK, but my Firefox account is already blocked. I see this message on the login page: "The confirmation email we sent to benchman.logins@tutanota.com was returned and we’ve locked your account to protect your Firefox data." So, that's why I'm writing here. Please resend the confirmation link again.

Otázku položil(a) benchman Pred 2 rokmi

Na otázku odpovedal(a) McCoy Pred 2 rokmi

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I have problem with sync

Hi, I have a little problem with sync. I reinstalled my Windows. Completely And now I do not have my Mozilla bookmarks. It happened because I had forgot my Mozilla passwo… (čítať viac)

Hi, I have a little problem with sync. I reinstalled my Windows. Completely And now I do not have my Mozilla bookmarks. It happened because I had forgot my Mozilla password and I reset a new password. When I logged in with a new password I have empty bookmarks. How can I recover my old bookmarks?

Otázku položil(a) velvetmoos Pred 2 rokmi

Na otázku odpovedal(a) Shadow110 Pred 2 rokmi

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Sync is not syncing

I am trying to transfer my Firefox infomation (saved logins, history, etc.) from my old Windows 7 laptop to my new Windows 10 laptop. I created a Sync account on the old … (čítať viac)

I am trying to transfer my Firefox infomation (saved logins, history, etc.) from my old Windows 7 laptop to my new Windows 10 laptop. I created a Sync account on the old laptop, then logged into it on the new laptop. I have pressed the Sync button in the Firefox menu several times, but nothing has been transferred. What am I doing wrong?

Otázku položil(a) Jemraine Pred 2 rokmi

Na otázku odpovedal(a) Shadow110 Pred 2 rokmi