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when signing in on my home page which is BT the email log in jumps to bottom of page

I am with BT and have them as my home page in firefox, however over the last few days when i click in the email to log in on BT.com homepage the email log jumps to the bo… (čítať viac)

I am with BT and have them as my home page in firefox, however over the last few days when i click in the email to log in on BT.com homepage the email log jumps to the bottom of the page, has anyone any idea what I need to do to stop this happening, I did try logging into email with BT with the Google chrome browser and the email log in did NOT jump to the bottom of the page, but want to continue using firefox, I jsut did this to try it.

WOndering if I have inadvertenly clicked something that is causing this, at a loss as to what to do, any help appreciated. Many thanks in advance

Otázku položil(a) macavity Pred 1 rokom

Na otázku odpovedal(a) McCoy Pred 1 rokom

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Cannot download files. The popup window with "Save File" and "Cancel" buttons does not appear when I click on download.

When I click on "download", the popup window with "Save File" and "Cancel" buttons does not appear . If I disable all add-ins and plug-ins (there are only three of them) … (čítať viac)

When I click on "download", the popup window with "Save File" and "Cancel" buttons does not appear . If I disable all add-ins and plug-ins (there are only three of them) and then restart Firefox, it does not fix the problem. However, if I open Firefox in Safe Mode, it works fine. I have an old profile which uses the same add-ins and it works fine. I have FF 66.0.5. I'm not sure if the problem was created by an update.

Otázku položil(a) _Howard Pred 1 rokom

Na otázku odpovedal(a) FredMcD Pred 1 rokom

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Firefox opens a blank bage instead of the homepage (start-up)

I've tried a few things: - I deleted the folder "sessionstore-backups" in my profile folder and restarted Firefox. - Refreshing Firefox didn't solve the problem. - Disabl… (čítať viac)

I've tried a few things:

- I deleted the folder "sessionstore-backups" in my profile folder and restarted Firefox. - Refreshing Firefox didn't solve the problem. - Disabling most extensions didn't help either.

Has anyone a clue?

It's really annoying and I can't get rid of it.

I've got this issue on my laptop as well. Laptop and PC! They're both connected via the Firefox Sync option.

Thank you for any help!

Best, DD

Otázku položil(a) dondiato Pred 1 rokom

Na otázku odpovedal(a) jscher2000 Pred 1 rokom

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I'm unable to change menu language

The main "Firefox" menu is in Japanese, but all the rest of the menus (File, Edit, View, History, etc.) are in English. How can I change the "Firefox" menu's language ba… (čítať viac)

The main "Firefox" menu is in Japanese, but all the rest of the menus (File, Edit, View, History, etc.) are in English.

How can I change the "Firefox" menu's language back to English? I've already tried it in settings.

I am unable to attach screenshots for an unknown reason so will instead link them here:

https://take.ms/K86Jh

https://take.ms/IhA2L

https://take.ms/5qMoL

MacOS 10.14.4 FF Quantum 66.0.3 (64-bit)

Otázku položil(a) mgibson323 Pred 1 rokom

Na otázku odpovedal(a) Chris Ilias Pred 1 rokom

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Instance of firefox.exe persists in Windows Task Manager after closing all windows, trying to close that creates an invalid handle error

This happened after many crashes on one page and finally opening Task Manager in Win 7 to find that there was a firefox.exe listed at over 200,000K(?) but actually no app… (čítať viac)

This happened after many crashes on one page and finally opening Task Manager in Win 7 to find that there was a firefox.exe listed at over 200,000K(?) but actually no applications in the queue AT ALL.

When I went to click on it and close it I got an invalid handle error and it disappeared.

Pray tell, what is THAT about?

FF 66.0.3 (32-bit on Dell Vostro 410 Intel Core2Duo E7200 @2.53Ghz per core, 4.0 GB RAM, 3.24 GB usable) Win 7 Home Premium and set as default over IE 11. No other browsers or OS installed.

The hard drive often gets to clattering badly before FF crashes

Otázku položil(a) Asynchronousman Pred 1 rokom

Na otázku odpovedal(a) Asynchronousman Pred 1 rokom

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Why has Firefox just disabled all seven of my add ons?

Just opened Firefox browser this morning to find all seven of my add ons have been disabled. This includes Evernote, Lasspass password manager, Privacy Badger etc. What's… (čítať viac)

Just opened Firefox browser this morning to find all seven of my add ons have been disabled. This includes Evernote, Lasspass password manager, Privacy Badger etc. What's going on?

Otázku položil(a) texaswedge Pred 1 rokom

Na otázku odpovedal(a) Dave-H Pred 1 rokom

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How to get multi-row bookmarks bar?

For years I've used a userchrome script to show multiple rows of bookmarks, but it no longer works in Firefox 66! Does anyone know what's gone wrong, or a way this can be… (čítať viac)

For years I've used a userchrome script to show multiple rows of bookmarks, but it no longer works in Firefox 66!

Does anyone know what's gone wrong, or a way this can be fixed?

I cannot function without multi-row bookmarks! I have over 25,000 bookmarks, all neatly organized into folders across five rows of bookmarks. there's no way I could cram all those categories into one single, solitary row.

It's a shame that Firefox has never seriously supported the bookmark bar. It's always been buggy, ugly, cumbersome to use, and never felt very "solid". The menu also has a tendency to disappear, making it hard to organize and drag bookmarks and folders around.

Otázku položil(a) MartyJames Pred 1 rokom

Na otázku odpovedal(a) the-edmeister Pred 1 rokom

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Close, Minimize and Restore Down buttons have disappeared... ?

Dose anyone know why the buttons for the Close, Minimize and Restore Down commands have disappeared from the top right corner of my Firefox window? Although, hovering ove… (čítať viac)

Dose anyone know why the buttons for the Close, Minimize and Restore Down commands have disappeared from the top right corner of my Firefox window? Although, hovering over the area will still show the names of them. I am using it on a Toshiba laptop running Windows 7 Home Premium. Thanks in advance for any help.

As the Firefox window is loading in, the boxes and their names are visible for a second, and then they disappear. This issue showed up after I installed an update for Firefox. There was no problem before that, and I have this problem only in the Firefox window. All other windows display the boxes and their names properly.

Otázku položil(a) cker Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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"Turn blocking off for this site" option is missing

Well... The option to turn off content blocking on a site is missing, not there, invisible, gone, unavailable and or otherwise not reachable for me in the Control Cente… (čítať viac)

Well... The option to turn off content blocking on a site is missing, not there, invisible, gone, unavailable and or otherwise not reachable for me in the Control Center Panel that comes up when I click the shield icon like the many pages and levels of your support insists it is.

Finally figured out how to at least get here to try and email someone or thing capable of more than telling me its there. Please advise how to do whatever magic is required to retrieve this option.

And please pardon me for being a little short but I've been clicking on "contact us" and getting looped back to FAQ's for it seems like hours.. and oddly enough the answer never changed and the option to turn off blocking has yet to magically appear. I had expected to come to something like this page when I clicked on "Contact Us" at the bottom of the webpage as is customary.

Specifically the site Funimation.com seems to think I'm blocking them as no streaming content will play through my premium account now.

The only other blocking I have is Hostman (a custom host file utility which I can and have easily turned off).

Otázku položil(a) kenjesse Pred 1 rokom

Na otázku odpovedal(a) jscher2000 Pred 1 rokom

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Video shows green screen. How to fix this?

https://www.islandpacket.com/ Using Firefox 66.0.3 on Mac running macOS 14.4 When selecting embedded video, I have sound but video screen is green. I have started without… (čítať viac)

https://www.islandpacket.com/ Using Firefox 66.0.3 on Mac running macOS 14.4

When selecting embedded video, I have sound but video screen is green. I have started without extensions without success. youtube plays fine.

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Otázku položil(a) noahb Pred 1 rokom

Na otázku odpovedal(a) McCoy Pred 1 rokom

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Multiple addons suddenly "could not be verified"?

Earlier tonight, with no warning or apparent cause, the vast majority of my browser extensions suddenly stopped working with a "could not be verified for use in Firefox" … (čítať viac)

Earlier tonight, with no warning or apparent cause, the vast majority of my browser extensions suddenly stopped working with a "could not be verified for use in Firefox" error message. These include some popular ones, such as Adblock Plus, which I installed from addons.mozilla.org and I'm pretty sure are properly signed.

I'm on FF 66.0.3 and have been since April 10th, and all of them had been working fine up until now. I wasn't installing or updating anything at the time when they stopped working. I typically use a VPN service to connect to the internet, but the problem persists even after I turned it off, so I don't think that caused it. I can't think of anything else that might be the cause.

Any info or ideas on how to fix this would be appreciated.

Otázku položil(a) Jim Pred 1 rokom

Na otázku odpovedal(a) Jim Pred 1 rokom

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scroll activates on "page back" in 66.0

On many pages (commercial), when I click a link to look at another page, clicking the "Go Back One Page" button results in the original page scrolling down a varying amou… (čítať viac)

On many pages (commercial), when I click a link to look at another page, clicking the "Go Back One Page" button results in the original page scrolling down a varying amount.

For example, I visit CNN.com. I then select an article I want to read. When reading is complete I press the "Back" button, which returns me to the original page, but also scrolls that original page, sometimes just a few lines, but also sometimes to the very bottom of the page.

This only happens on the newest (66.0) version of Firefox upgraded yesterday. It does not happen with other browsers. It does happen with Firefox started in safe mode. I also checked the carat (^) scroll in "Options" and this was not selected.

This also happens whether I use the Firefox Page Back Button, or the "Back" button on my mouse.

Thanks Doc

Otázku položil(a) Doc16743 Pred 1 rokom

Na otázku odpovedal(a) jscher2000 Pred 1 rokom

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Videos on some websites wont work but do work with Chrome?

W7. Firefox 66.0.1 Livestream video from some free livestream websites (sports) will not work with Firefox but will work with Chrome. In other words, when the video stal… (čítať viac)

W7. Firefox 66.0.1 Livestream video from some free livestream websites (sports) will not work with Firefox but will work with Chrome. In other words, when the video stalls on FF, I copy and paste into Chrome and it works. I've tried all the usual; disable ABP, unblock trackers, clear cache, and not using and AV. I have Lenovo laptop and Thinkpad, results are the same on both, failure to get a working video with FF on some websites.......but not all, videos will work on some websites. Thank you

Otázku položil(a) CANDLEWYCK91 Pred 1 rokom

Na otázku odpovedal(a) cor-el Pred 1 rokom

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List of Addons not visible after Firefox update

My Addons are working okay, however when I look at the about:addons page the list only shows blank spaces where addons should be, only a blue highlight shows if I click o… (čítať viac)

My Addons are working okay, however when I look at the about:addons page the list only shows blank spaces where addons should be, only a blue highlight shows if I click on each addon.

This is the same for my Plugins and Themes.

I have tried deleting some files in my profile as suggested by others on here with similar problems but none work.

Otázku položil(a) Richchad Pred 1 rokom

Na otázku odpovedal(a) Richchad Pred 1 rokom

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Why does Pogo games run slow on firefox?

Pogo games are running slow on Firefox I can't play World class solitaire I even reset Firefox and it still running slow. Please fix these issues. Temporary, I'm using go… (čítať viac)

Pogo games are running slow on Firefox I can't play World class solitaire I even reset Firefox and it still running slow. Please fix these issues. Temporary, I'm using google chrome Till you fix the problems

Otázku položil(a) rebels01 Pred 1 rokom

Na otázku odpovedal(a) rebels01 Pred 1 rokom

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"Save image as..." option missing from context menu

On most sites, I can right click an image and choose "Save image as..." Today I wanted to download an image from Facebook. I right-clicked on the image and "Save image as… (čítať viac)

On most sites, I can right click an image and choose "Save image as..."

Today I wanted to download an image from Facebook. I right-clicked on the image and "Save image as..." was not there.

Why is this happening and how can I solve it?

Otázku položil(a) MartyJames Pred 1 rokom

Na otázku odpovedal(a) MartyJames Pred 1 rokom

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Netflix won't play in Firefox

Firefox is up to date. Windows 10 is up to date. Netflix video plays in all other browsers, IE 111, MS Edge, Chrome. It stopped playing in FF same time it stopped for the… (čítať viac)

Firefox is up to date. Windows 10 is up to date. Netflix video plays in all other browsers, IE 111, MS Edge, Chrome. It stopped playing in FF same time it stopped for the rest of the world about a year ago. I am tired of switching to another browser every time I go to Netflix. I have read other answers and they are all snippily saying that there is nothing wrong with FF but with settings in Windows 10. This doesn't fly because since Netflix video plays in ALL OTHER BROWSERS, this is a problem with FF not Windows 10. If FF would be so kind as to STOP being the bully in town ande conform to the same settings all other browsers use for playing Netflix video, this would be greatly appreciated. Meantime, instead of changing my Windows 10 settings to make FF happy over ALL OTHER BROWSERS, I will instead simply stop using , and convert solely to Chrome., If, in future, any of you scratch your heads and wonder why everyone fell away from FF remember these events. Goodbye.

Otázku položil(a) srw1959 Pred 1 rokom

Na otázku odpovedal(a) RobertJ Pred 1 rokom