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  • Vyriešené

Reset Windows, passwords lost

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I … (ďalšie informácie)

I reset Windows yesterday to attempt to fix a problem with my computer. After redownloading Firefox and signing into a few basic things (including my Mozilla account), I realised all my logins were gone. I have followed the steps in [[this tutorial|https://support.mozilla.org/en-US/questions/1310179]] but it didn't work - I think saving logins in this instance of Firefox overwrote the other logins file, as when I opened it, it only had the login info from what I logged into after I reset.

Looking at my connected services, it seems the instance of Firefox from before I reset is still open. I mention this just because it's possible that this would contribute to a solution.

Any help is greatly appreciated as I have a number of securely generated passwords and cannot access a good deal of my accounts.

Otázku položil(a) Robin Pred 1 týždňom

Na otázku odpovedal(a) Robin Pred 1 týždňom

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Daily Mail Online

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning… (ďalšie informácie)

Have been unable to view readers comments for a number of weeks and can figure out how to fix. it is not all the time, like last night were available but not this morning. All other browsers there is no issue including DuckDuckGo. Am using Ublock Origin, but have been using for years with no issue, even when turn off result the same.

Otázku položil(a) chappie1 Pred 1 týždňom

Na otázku odpovedal(a) jonzn4SUSE Pred 1 týždňom

  • Vyriešené

Free Extension to View Mobile Layout and Fix Errors on WordPress Site in Firefox?

Hello Mozilla Community, I am looking for a free Firefox extension that can help me view the mobile layout of my website and identify errors to speed up the site. Additi… (ďalšie informácie)

Hello Mozilla Community,

I am looking for a free Firefox extension that can help me view the mobile layout of my website and identify errors to speed up the site. Additionally, I need an extension or tool that can help find and fix bugs on my WordPress site to enhance performance in the Firefox browser.

My website is [this site](https://topfollowapkguru.com), where I provide download links for my app. Ensuring the site loads quickly and is free of errors is crucial for providing a good user experience.

Could anyone recommend such extensions or tools available for Firefox? Any guidance or suggestions would be greatly appreciated!

Thank you for your help!

Best regards, Durrani Zeeshan

Otázku položil(a) Zeeshan Aslam Durrani Pred 1 týždňom

Na otázku odpovedal(a) Paul Pred 1 týždňom

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Widevine CDM Not Installing

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this pa… (ďalšie informácie)

I have been trying to solve this for a few days now. I tried to watch Netflix when it said, "Firefox is installing components needed to play the audio or video on this page. Please try again later."

I found out this was due to Widevine not being installed AT ALL on my browser for some reason. The plugins manager has been saying that it will "be installed shortly" for a week now. I already tried toggling DRM off and on multiple times. I already tried using troubleshooting mode. I already checked GMP preferences to make sure nothing relating to Widevine was set to 'false'. I already tried turning off my antivirus long enough to try everything again and still nothing has changed. I do not have any VPNs running either. I am attaching a screenshot of what the browser console shows when I toggle DRM off and on again and try to run Netflix. I am also attaching what the gmp toggles say. Please help me figure out what is wrong!

Otázku položil(a) Om Turakhia Pred 1 týždňom

Na otázku odpovedal(a) Om Turakhia Pred 1 týždňom

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Download failed. Please check your connection.

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solu… (ďalšie informácie)

Hi, I keep getting this error when I try to download any extension. I also get an automatic download fail as soon as I try to download anything. I have tried several solutions such as changing privileges to reinstalling firefox entirely. I have checked other browsers on my computer and it is just firefox.

Otázku položil(a) courtneyakira Pred 1 týždňom

Na otázku odpovedal(a) jonzn4SUSE Pred 1 týždňom

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Refresh Button mysteriously disappeared?

This is a silly one, probably. My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps … (ďalšie informácie)

This is a silly one, probably.

My refresh button has mysteriously disappeared from my browser toolbar. I can just use cmd+shift+r to refresh, but muscle memory keeps looking for the button on screen too, and it would be nice to have it back!

I opened up the customize options, thinking maybe I just removed it by accident, but refresh doesn't appear to be an option?

I also opened it up in troubleshoot mode to see if that would change anything. It did not :(

I also don't have any extensions that mess with the toolbar, so I don't think that would be an issue (and troubleshoot mode should have disabled extensions anyway I think.)

I recently updated to 126.0.1 - no idea if that has anything to do with it, but this did happen right after the update.

There are a couple more people on here with the same question, and they all had easy solutions. I'm hoping I'm just not seeing a setting somewhere.

Thanks!

Otázku položil(a) Rainingredpandas Pred 1 týždňom

Na otázku odpovedal(a) Rainingredpandas Pred 1 týždňom

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Cannot Log On to Internet Banking

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all… (ďalšie informácie)

Firefox recently 'crashed' on my desktop PC. It asked me to restart in safe mode or restore to the original state. I chose to restore. This meant that I had to re-add all of my add-ons and log back into my favourite sites as my log-in details had disappeared. I got everything back to normal eventually, except for one very important site. I am now no longer able to log on to my bank website to review my accounts. I get an error message on the site saying " Log on error. You need to enable cookies in your browser to logon to Internet Banking." I have never had this problem before. I am able to log on successfully on my tablet, and also via a different browser on my desktop PC. I'm not a tech expert so this is very frustrating. I've tried clearing cookies/cache/data in the settings but no success. I really need to access my bank accounts on my desktop as I find this easier. Hopefully you can help as I don't want to use a different browser.

Best regards Andrew Sambrooks

Otázku položil(a) andrewsambrooks Pred 1 mesiacom

Na otázku odpovedal(a) cor-el Pred 1 týždňom

  • Vyriešené

A new pop-up box is preventing me from using a site I have been using regularly for several years

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference wheth… (ďalšie informácie)

I've been using a Rewards site regularly (3/4 times per month) for several years without problem. This weekend the attached pop-up appeared. It makes no difference whether I select Resend or Cancel, the program just re-displays the pop-up trapping me in an endless loop. The only exit is to close the window and abort the process. I was able to complete the task without any problem using Edge instead so it appears to be a Firefox specific issue. I haven't consciously changed anything since last using the site successfully on 24 May. Any help/suggestions appreciated.

Otázku položil(a) eregister Pred 2 týždňami

Na otázku odpovedal(a) eregister Pred 1 týždňom

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Firefox URL address bar suggestions window shifted upwards, covering the URL bar and bookmarks

Hello, Since a couple of weeks I'm facing a strange issue on my Firefox installed on my desktop (arch linux) where the suggestions window that appears when clicking the U… (ďalšie informácie)

Hello, Since a couple of weeks I'm facing a strange issue on my Firefox installed on my desktop (arch linux) where the suggestions window that appears when clicking the URL address bar, is shifted upwards and covers the address bar itself and the majority of the bookmarks. Has anyone experienced a similar issue and is able to point me towards some troubleshooting steps? Thanks!

Otázku položil(a) Bryan Joshua Pedini Pred 2 týždňami

Na otázku odpovedal(a) TyDraniu Pred 2 týždňami

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Domain uniformity no uniform

FireFox assumes that text size is the same for all pages in a domain, rferl.org for example. That is _not_ true. If I have set size to 50% and then take a link to a page … (ďalšie informácie)

FireFox assumes that text size is the same for all pages in a domain, rferl.org for example. That is _not_ true. If I have set size to 50% and then take a link to a page that's different and have to set size to 67% to read it, when I return to the original page, size is 67% and text is too large.

Otázku položil(a) Mark Filipak Pred 2 týždňami

Na otázku odpovedal(a) TyDraniu Pred 2 týždňami

  • Vyriešené

Used forgot about this site for reddit and now I cant acccess the site at all

Recently I used the forgot about this site for reddit, but when I try to click on a link from either my bookmarks or from a web search I keep on getting. [The page isn’t … (ďalšie informácie)

Recently I used the forgot about this site for reddit, but when I try to click on a link from either my bookmarks or from a web search I keep on getting. [The page isn’t redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies.]

Not exactly sure what causes this or how to fix it.

Otázku položil(a) Blaze Pred 2 týždňami

Na otázku odpovedal(a) Blaze Pred 2 týždňami

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Firefox web browser

I am not referring to anything regarding YouTube. This issue is with my Firefox web browser. When I long onto frequently used web pages parts of the page are no longer vi… (ďalšie informácie)

I am not referring to anything regarding YouTube. This issue is with my Firefox web browser. When I long onto frequently used web pages parts of the page are no longer visible. What causes this and how do I fix this?

Otázku položil(a) James F. Pinkerton Pred 2 týždňami

Na otázku odpovedal(a) James F. Pinkerton Pred 2 týždňami

  • Vyriešené

SSL_ERROR_INTERNAL_ERROR_ALERT

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but t… (ďalšie informácie)

I have been working for Data Annotation for nearly a month and never got this error before. I need this money for rent! I'm trying really hard not to freak out here but today is the deadline for rent and the only way I'll get that money is to log on to this website so I need help and I need it now.

Otázku položil(a) burlonberrydon Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

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Random unistall/reinstall lost all my book marks

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed … (ďalšie informácie)

Hey y'all, I just closed Firefox and tried to open in up again a few minutes later. The icon in my taskbar threw an error saying it couldn't find the executable. I typed Firefox into the run dialog and FF came up but has no icons on the home screen, zeroed out my bookmarks bar below the URL field and deleted all my bookmarks (100s).

I went into the User/../../Mozilla folder system and found a folder called bookmarksBackup or something similar. It was completely empty.

Any chance these were saved somewhere else as well?

126.0.1 (64-bit) on Windows

Thanks

Otázku položil(a) bsbaixo Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

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Add tab sharing support for Google Meet

Hey there, long story short - nowadays it's crucial to support those who WFH, and most people use G Suit for company work. I personally have a few daily calls via Google … (ďalšie informácie)

Hey there, long story short - nowadays it's crucial to support those who WFH, and most people use G Suit for company work. I personally have a few daily calls via Google Meet and having the TAB sharing feature available is highly appreciated. I know this was requested a lot, but this is a real dealbreaker for many people.

What are your thoughts on this? Maybe it's somewhere in the roadmap already? Thanks!

Otázku položil(a) pounds.oiler_0j Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

Secure Connection Failed

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. M… (ďalšie informácie)

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. My laptops time is correct, And I highly doubt reddit and most of internet has issue with its security certificates. And other browser works just fine. So What is my solution other than immigrating to new browser?

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Otázku položil(a) sinan50563 Pred 2 týždňami

Na otázku odpovedal(a) jscher2000 - Support Volunteer Pred 2 týždňami

  • Vyriešené

When first started, Firefox takes way too long to load any website

I'm hoping someone can help with a conundrum. A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and open… (ďalšie informácie)

I'm hoping someone can help with a conundrum.

A few years ago, whenever I first started Firefox--whether I had just started up my computer or had exited Firefox and opened it back up--it would take several minutes for Firefox to load any website (Google, Amazon, weather.com--anything). Once the first site loaded, it would load subsequent sites normally. Interestingly, it was only my default profile that was affected; if I used another profile or created a new one, websites would load within seconds of my starting Firefox.

I finally broke down and created a new default profile, imported my history/bookmarks/etc., reinstalled extensions, adjusted settings, etc. The new profile behaved nicely, loading the first website within a few seconds of Firefox starting. But over time, the load time has gradually increased to the point where it is now behaving just like the old profile: I load Firefox, I try to go to any website, and it takes several minutes for it to load.

Any ideas what's happening/what's the problem? Hoping someone out there has some wisdom and can help troubleshoot. Thanks!

Otázku položil(a) pizzilla Pred 2 týždňami

Na otázku odpovedal(a) TyDraniu Pred 2 týždňami

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Bing Maps causes firefox to crash

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash r… (ďalšie informácie)

When I open Firefox and call up bing maps , it starts to load the page , then Firefox crashes . Has been doing this for several firefox versions . Looking at the crash report , I always get "The debug symbols are missing for firefox. Please install firefox-dbg." but I can't find firefox-dbg to load

Otázku položil(a) jones2347 Pred 3 týždňami

Na otázku odpovedal(a) jones2347 Pred 2 týždňami

  • Vyriešené

Media resource could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

A recent set of system updates appears to have made most website videos not play in Firefox. When I inspect the Developer Tools - > Console tab the most detail Firefo… (ďalšie informácie)

A recent set of system updates appears to have made most website videos not play in Firefox.

When I inspect the Developer Tools - > Console tab the most detail Firefox gives are an error line similar to: Media resource URL could not be decoded, error: Error Code: NS_ERROR_DOM_MEDIA_METADATA_ERR (0x806e0006)

Internet searches for the error name and error hex do not appear yield any applicable troubleshooting, nor any methods of collecting additional problem data.

How can I obtain more detail on where the error is happening and how Firefox might be interacting with other packages present on my system?

Arch Linux has some older ffmpeg-compat packages, but those don't appear to match any of the web results, in that they're even older versions of ffmpeg.

yay -Ss ffmpeg-compat aur/ffmpeg-compat-55 2.3.6-4 (+24 0.00)

   Compatibility package for ffmpeg to provide versions 55 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

aur/ffmpeg-compat-54 1.2.12-4 (+87 0.00)

   Compatibility package for ffmpeg to provide versions 54 of libavcodec, libavdevice and libavformat, not anymore provided by the ffmpeg package

Otázku položil(a) mjevans Pred 1 mesiacom

Na otázku odpovedal(a) mjevans Pred 2 týždňami

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Firefox tab crashing immediately on Twitch.tv

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm on… (ďalšie informácie)

My Firefox tab keeps crashing on a particular website. Whenever I go to twitch.tv, the site begins to load and then I get the "Gah. Your tab just crashed." screen. I'm only getting this crash on twitch.tv pages, and this issue just started on May 31, 2024. When I try to open a twitch.tv page in Private Mode, the page loads just fine. I've never had a Firefox tab crash prior to this.

I've tried turning off all of my Firefox extensions, but that didn't solve the issue. I also tried opening Firefox in Troubleshooting Mode, but I still got the tab crash. I'm using the latest version of Firefox as of today's date.

Otázku položil(a) echidnaenigma Pred 2 týždňami

Na otázku odpovedal(a) cor-el Pred 2 týždňami