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My accouint as locked. Please unlock my firefox account.

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the lin… (čítať viac)

I used my email address to create a Firefox account to synchronise my bookmarks, but a message popped up saying that my account was not verified. I tried clicking the link to resend the confirmation email, but still did not receive it (I also checked my spam folder). Now when I try to log into the Firefox account I created, I am told "Sorry. We’ve locked your account. The confirmation email we sent to xxxx@xxxx.com was returned and we’ve locked your account to protect your Firefox data.". I have checked that my email account successfully receives other emails. How can I unlock my new Firefox account?

Asked by bobbytod Pred 2 rokmi

Answered by cor-el Pred 2 rokmi

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Can't log in.

My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, … (čítať viac)

My wife is having difficulty logging in to support.mozilla.org. She has tried both Firefox and IE, cleared cache and cookies, reset her password at least a dozen times, but still can't log in here. I've run out of ideas of what to try. Suggestions?

Asked by tamhas Pred 1 rokom

Answered by cor-el Pred 1 rokom

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My email address is valid but email is returned. What should I do?

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data." I'm pretty sure emails to that account are n… (čítať viac)

"The confirmation email we sent to n*******@****.** was returned and we’ve locked your account to protect your Firefox data."

I'm pretty sure emails to that account are not bouncing. Could you please unlock my account so that I can access my sync account through THAT email, which actually accepts emails as I've tested many times? (For example, this mozilla account is linked to the same email address, for which I received a confirmation email from Mozilla itself a few minutes ago)

Asked by parisamenos Pred 2 rokmi

Answered by guigs Pred 2 rokmi

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The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data. I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKE… (čítať viac)

The confirmation email we sent to*********** was returned and we’ve locked your account to protect your Firefox data.

I NEED MY ACCOUNT UNBLOCKED! NO REASON FOR BE BLOCKED

Asked by Juan Mont Pred 2 rokmi

Last reply by Juan Mont Pred 2 rokmi

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Account locked

My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account. The exact issue is: Sorry We've Locked Your Account… (čítať viac)

My email account was locked due to a temporary issue with my email provider. I need a way to unlock my email account.

The exact issue is: Sorry We've Locked Your Account

The confirmation email we sent to (email address) was returned and we’ve locked your account to protect your Firefox data.

Asked by LiveGroo Pred 2 rokmi

Answered by cor-el Pred 2 rokmi

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How can i unlock my sync account ?

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to prot… (čítať viac)

Trying to sync firefox after reinstal of my laptop, i get the following message. "The confirmation email we sent to xxx was returned and we’ve locked your account to protect your Firefox data." My email is working now :) but my account is still locked. how can I unlock ?

Asked by stv31en Pred 2 rokmi

Answered by cor-el Pred 2 rokmi

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No verification email from Firefox Sync

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmai… (čítať viac)

Hello, I have been waiting a few days for a verification email from Firefox Sync. I'm logging in through Firefox on another computer. The email address is a standard Gmail one, and I have checked all folders, including Spam. I'm actively sending and receiving Gmail messages, so there's nothing wrong with that account. Since there's no direct way to contact Mozilla, I'm at a loss of what to do next. I want to have everything synced up properly; that's the reason I'm using the service to begin with. Does anyone have a suggestion?

Asked by bluegenes Pred 3 rokmi

Answered by bluegenes Pred 3 rokmi

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Account blocking

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data. If this is a valid email address, let us kno… (čítať viac)

The confirmation email we sent to xxxxxxxxxxxx @mail.ru was returned, so we blocked the account to protect your Firefox data.

If this is a valid email address, let us know and we will help unlock your account.

How can I unblock an account?

edited email address from public and search/spam bots view.

Asked by Hazzard Pred 1 rokom

Answered by McCoy Pred 1 rokom

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Any action with account is blocked for security but no email is recieved

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it s… (čítať viac)

I had an old version of firefox on my mint64 system and I was (and still is) logged in my account there. But when I tried to log into a new firefox developer edition it said request blocked for security reasons. now whatever I try, like adding secondary email or changing password, is blcoked for security reasons. and I received no email from firefox so I'm just locked out. how to regain my access?

Asked by mpowend Pred 2 rokmi

Answered by mpowend Pred 2 rokmi

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I Do not get any confirmation email for account

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a e… (čítať viac)

Tried all night to get a account, stopped my antivirus prog, checked my email acount, but still no returning lenk for setup. Last is that it says that my email is not a email?

Asked by jonsalve Pred 2 rokmi

Last reply by guigs Pred 2 rokmi

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can't sign in to my account & don't recieve email to reset password!

This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've check… (čítať viac)

This is so frustrating. I try logging in to my firefox account,says incorrect username or password. So I request an email to reset password & never get it. I've checked spam,etc. the usual suspects nothing there. I'm using a @icloud email if that's of any help. I used the same email to set up this account so I could post on here and it worked fine. Everytime I try to reset my password it says it has successively sent a link to the same email address but nothing, not a thing. Anyone, thanks in advance for your help. Oh' yeah, windows 10, dell laptop, firefox version 59.0 !

Asked by jayrok Pred 2 rokmi

Answered by Shadow110 Pred 2 rokmi

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I can't change my primary email address, can you help?

I went through this article: https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts But I am missing the button to change the secondary email… (čítať viac)

I went through this article:

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts

But I am missing the button to change the secondary email to the primary one.

Asked by jaysamuelprice Pred 2 rokmi

Answered by jscher2000 Pred 2 rokmi

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I can't login to my account. Password reset does not work

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email accou… (čítať viac)

I created FireFox Mozilla account, but will not accept my password. I ask to reset Password, but never get the email. i checked spam mail and did recieve the email account verification, but will not accept my password.

Very inconvenient and have never had more trouble in setting up an account than with Mozilla.

Asked by shs7103 Pred 2 rokmi

Answered by Ardently Pred 2 rokmi