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I've been using TB for many years, and without warning, when it tries to down load my mail from the Proton mail server, it says it can't find the folder "Inbox". I've tried to "repair" that folder a couple times unsuccessfully. I've restarted the TB program a couple times, but nothing changes. The error shows up on the bottom "instruction line". I've gone through all my settings and find nothing amiss. Not sure where to go from here. -- Just noticed that I had about 80 emails in that Inbox folder that are now missing completely. Normally, I move read emails to there respective folders, and leave important ones in the Inbox for followup. One significant note here, is I'm still using Win 7 premium. So far it hasn't been a problem. Thanks a bunch, Gerald

Edit - continued at https://support.mozilla.org/en-US/questions/1593421

I've used TB for many years, and keep it up to date. But it suddenly stopped downloads from my email server. Normally everything comes into my Inbox folder and after reading, they are either put into their respective folders or deleted. I had maybe 60 or 70 retained for later attention. (Like due pymnts)

I've tried everything I know, even the mail server connection, but somewhere in the process, I lost everything that was saved in the "Inbox" folder. I got to looking for the profile file, and only found 1 that was recently dated. Not sure if a rebuild would be advisable. Nearly all my (50+) folders show up as normal. Just can't find why the Inbox isn't recognized.

I tried using TB in both safe mode and troubleshoot mode, to no effect. I DO have win 7 Ultimate and hasn't ever been a problem. The error message I get is: "The mail server for account ***** responded with 'mailbox INBOX does not exist!' The name of the folder is "Inbox" as opposed to the capitalized version, but nothing has changed for years, and never been a problem. Go figure??

After _years_ of use and storage, I'm really hurting without it. Any help or suggestions would sure be appreciated. gshantz

So I got myself into a pickle again trying to move my ffox tabs and bookmarks to a different pc. I knew there was something I didn’t like about sync so I avoided that. Until I was having problems transferring my tabs and bookmarks and I relented. Mistake. I had to sign in, not sure why I wasn’t already signed in or why I was signed out. It moved over my tabs fine. But somehow I ended up with some strange list of bookmarks that must be from months ago. If I am stuck I guess I can resurrect what I had although I am not happy at all with this mess. Any way to get back to what I had? It has messed up both the new pc and the original one now. I happened to find some files called session store backups that if that is any good for history those are only for tabs which are fine anyway. Any idea what to do or am I screwed?

Hi. The message "For quick access, place your bookmarks here on the bookmarks toolbar. Manage bookmarks..." has appeared at the top of my Firefox window. I don't think it's been there for more than a couple of days, so it must have been added by a recent update. I already have my bookmarks available just fine, so is there a way to get rid of the message? Thanks!

I cannot access my Yahoo email account currently on desktop computer, using Windows 7 Pro and Firefox 115.37.0esr. The Select Verification Method window appears but the cursor changes from an active hand to just the regular cursor shape and nothing will be active in the window. This isnt a problem on my phone or when using Chrome on the same desktop. Is there any chance of resolving this with these versions of Windows and Firefox?

Dear community,

I'm planning to change my email provider and during the transition period I need to have the old and new accounts running concurrently. The help article states:

".....you can create additional profiles, each with their own set of account configurations, messages, etc. (Note, each profile can access multiple email accounts''.) .

but I can't see how this would work. If anyone can explain in simple terms how to achieve this, or point me to the relevant information I should be most grateful.

"Access Denied" when accessing homedepot.com and lowes.com using microsoft edge or firefox within windows 7