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I am trying to use my recovery key, but the form does not accept the letter Ø. The letter Ø is nok defekt at my computer. What could be the problem, and how do I fix it?

For some reason about three or four weeks ago my search results stopped showing images. A few will show up on the results page, but if I choose "Images,' I get a page that's completely empty. Behavior is not repeated with Edge or Chrome. Any suggestions? Thanks.

the latest update 136.0.3 is broken. When right-clicking an item, none of the choices work (e.g. right-clicking on any word brings up a menu with 'open in new tab' as a choice, but nothing happens)

bold text Since the most recent firefox update, photos of interest to me are being blocked on newspaper articles and internet articles I want to view. How can I reverse this action?’

Firefox will not start on my PC, so in the process of troubleshooting, I reset my password to get into this Mozilla support site. I saw the notice about losing sync data, so I followed the instructions. I changed the password, then went to my iPhone, where Firefox is running. However, when I tried to create the backup, it would not take the new password. I presume that since it was running on the old password (which I do not remember), which is the password required for the backup. Next, I logged out of Firefox on my iPhone and logged back in with the updated password. Now my data seems to be gone.

I have two other devices running Firefox, iPad and another PC. I need to know how to create a backup that I can restore my sync data.

Hi, Can't get rid of the funtion "threads" in Thunderbird. What I want is to ignore any connections between original mail and answers to it. I would like just to have every new mail adressed to me as new unread mail. Not deleted, not visible or marked as "read". The funtion "ignore threads" don't seams to give me that option. Except for that, Thunderbird is great. Better that Outlook since it is able to sync it's caledar with google.

Best Regards, Jack Kagerin

Hello everyone,

We have been using Mozilla Firefox ESR (32-bit) in the organization for several years. For installation on our clients, we use "Matrix42 Empirum" as the software distribution tool. All it does is install the MSI of Firefox.

However, for quite some time now (almost 2 years), we have been facing an issue where some installations are marked as successful (Error code 0), but once the MSI installer is automatically closed, files like "firefox.exe" disappear from the installation directory – despite the installation being marked as successful.

The problem doesn’t always occur, but a repair attempt usually resolves the issue.

In addition to Empirum, we also use Defender for Endpoint, but we couldn’t find any clues there.

Is this problem known, or are we the only ones experiencing it?

When a user logs onto the PC, FF creates the Task scheduler folder but not the task inside. This only get created once the user opens FF for the first time.

So as an admin how would I manage the updates for FF when the user never opens Firefox?

A recent update removed all of my most frequently visited sites and replaced them with garbage sites, even emails. Is there any way to get them back? That feature was so useful it was the main reason I've stayed with Firefox. It also won't let me remove the ones I don't want to see on that home page. It ignores "delete from history" and "remove" both.

I am a personal user. After installing the latest upgrade on my laptop (not the computer I am using now), Firefox now says I'm part of an organization and don't have permission to change settings. It no longer recognizes several browser extensions, including my Bitwarden extension (most annoying). Do I have to uninstall Firefox completely?

TIA

I keep getting messages from one of my credit cards saying a new computer was detected, saying it was Foxfire (or Mozilla) and Windows 10. The computer I'm using is running Windows 11 - why do I get Windows 10 in these messages?

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

New update to Zen browser this morning, indicated that Roboform extension needed to be updated. Uninstalled,re-installed Roboform extension. Zen browser does not seem to use the the extension - no offer to fill passwords, etc.

Can I revert to previous version of the browser?

I have recently updated my Windows 10 machine to Windows 11. I went to Microsoft.com and clicked Sign In to log into my account but the page will act like you're hitting the TAB button on the keyboard over and over and also hitting enter. Since it tabs through the hyperlinks on the website and acts like I'm hitting ENTER it opens a new window/tab to https://www.microsoft.com/en-us/servicesagreement/. If you have pop up blockers on it will keep blocking the page while tabbing through all the hyperlinks on the page. I have recreated this issue in both the Firefox standard download version(Currently on 136.0 64 bit) and in the Microsoft Store windows app version of Firefox. I have tried clearing my cache/cookies and Private browsing as well to help keep some weird data sync from occurring. I checked my SSO settings in windows and don't have anything that would cause it to try and auto-login with that either. The "Allow Windows single sign-on for Microsoft, work, and school accounts" is not enabled. I noticed this ONLY happens when you try to login to Microsoft with the login.live.com link instead of the login.microsoftonline.com link. I tried recreating this on my phone on Firefox for Android and it does not happen. Chrome and Edge do not have the issue either. I did not have this issue on Windows 10. I have not tried uninstalling the browser since the Microsoft/Windows App version of Firefox had the issue and I had never downloaded/installed that version before. I did not log into my Mozilla account on that version either to try and help figure out if this was an account data problem. I tried to report this on the report a bug but the bot auto closed my bug report. If anyone could help I would appreciate it. Really don't want to switch over to another browser for such a small problem like this. I can't add any image since the page constantly opens a new window/changes. Thanks!

In Firefox, it's possible to store logins, and then assign a Master Password to protect those stored logins.

In the newest version of Firefox desktop for Windows (136.0 - 64 bit) - it asks for the Master Password twice, even when only showing a blank start tab.

Normally, it will first asks for the Master Password, when you browse to a website, that has a stored login. Is it a bug or a new security feature?? - anyway, I find it very, very annoying.