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Today TB froze during start up. No problems yesterday.

I deleted global-messages-db.sqlite and restarted TB. Now it is frozen with a "Loading messages". Maybe it is rebuilding indexes and this takes a long time and I should be patient.

Maybe my In and Sent mail boxes are too big? If so, how can I safely prune them?

TB is becoming increasingly unstable for me. It was very reliable before about a month ago.

I doubt my AV is the culprit because AV has not changed today.

Thank you one and all.

Hi! I reached out on Friday and was sent a code that expired in 5 minutes, missed the deadline and had to leave the library. I updated Firefox to 155 and can't find my bookmarks. Also found that a Microsoft update included Goggle Chrome that I uninstalled. Please advise on getting my bookmarks back thank you. I only have 30 minutes left on line. Thank you for all the work you volunteers are doing, greatly appreciated! Mark

My previous session is not clickable. All 50 or so tabs are gone!?? HELP! How do I restore a previous session w/ older tabs? (History doesn't show tabs from months and months ago).

M

Hi, I wrote about a month ago and didn't get help in recovering my lost bookmarks. I've spent the month looking at .JSONLZ4 files to see if there was anything there, nothing I could find. I've gone through all the suggestions and haven't found the bookmarks. I have limited time on line, and appreciate the volunteers' time in addressing this issue, any help you can offer is greatly appreciated. Thank you! Mark

i accidentally uninstalled Firefox and lost my session, i have Tab Session Manager but it seems that the uninstallation also deleted the saved sessions in there...

can anyone please help?

I use emojis in email, but recipients report that the text of the email arrives covered with emojis. I thought it was a problem with the receiver until a second person just reported the same issue with an email I sent them. Both are gmail accounts . . .

I would like to uninstall my Thunderbird 32-bit and then install the 64-bit version. Or could I just install 64-bit on top of 32-bit? Are there any disadvanteges with going to 64-bit?

Hello Thunderbird Support,

I am using Thunderbird with an email account hosted by Webhosting UK (webhosting.uk.com).

I am experiencing an issue where legitimate emails, including booking notifications, are repeatedly moved to the Spam/Junk folder.

When I mark these messages as "Not Spam" and move them to the Inbox, they return to the Spam folder after some time.

I have already checked with my hosting provider and confirmed that the issue is not related to the hosting service.

Could you please provide a Thunderbird configuration guide or help me understand the correct settings to prevent legitimate emails from being repeatedly moved to the Spam/Junk folder?

I would appreciate step-by-step instructions on how to resolve this issue permanently.

Thank you for your assistance.

I changed POP3 email password to an app password and Thunderbird would not recognize it even though I updated in Security. I was told to delete the Thunderbird account then set it back up which I did--I did not check the box to delete files. Finally the new account was able to bring in new emails (POP3) but the old folders/emails are not there.

I read that I should go to %appdata%, roaming, Thunderbird but the dates are from years ago--do I go further to find my data or is there another path or something else I should do?

Unless they were backed up somewhere within Thunderbird, I don't think I have any backup.

Can you please help? Thank you.

On all my PC's, (Win 10 & 11) downloads go to the folder I specified even though "Always Ask" is checked. This results in hundreds of files (statements, receipts, documents of interest) that I have to then move to the correct folders and unimaginable congestion and chaos in the directory.

I (and many others) would really appreciate it if FF would give priority to fixing some of these longstanding glitches, rather than pushing unneccessary and unneeded glitz on us.

Server Not Found

Firefox can’t connect to the server at legalfolder.sce.com. What can you do about it?

   Check to make sure you’ve typed the website address correctly and try again in a few moments.
   Check your network connection.
   Check that Firefox has permission to access the web (you might be connected but behind a firewall).

Firefox (currently 157) continually crashes on my Windows 10 machine. Task Manager shows Firefox downloading sub apps (currently, 11) until memory is full. Then Firefox crashes. Task Manager shows 11 sub apps open right now using 537Mb of memory. I opened in troubleshoot mode. If I open in normal mode, more than 1Gb will be used with 14 or 15 sub apps downloaded. Only two tabs are shown as being opened. This started with one of the earlier updates and newer updates didn't fix the problem. Even emptying the cache didn't help. Do you recommend totally deleting Firefox and starting over from scratch?

I am using Firefox 157.0.1 (64-bit) on Windows 10. When I browse papers on https://www.sciencedirect.com(https://www.sciencedirect.com) and click the "View PDF" button, the page that opens is completely blank. The same PDF loads normally in Microsoft Edge.

I have already tried troubleshooting steps: I cleared cookies for this website and disabled Enhanced Tracking Protection for [sciencedirect.com](https://sciencedirect.com), but the blank page issue still exists.

Thank you for your attention and assistance.