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My Charter.net mail has suddenly started to come into my inbox and automatically is moved to trash by Thunderbird. I do not have antivirus, i have not changed any settings, it is POP.

My husband (DG) is 88 and beginning to have severe memory & analysis problems. I recently tried for three days, using his computer, to set up an account for him on the Social Security site, that I could oversee. It accepted a password, but kept asking for a 'backup code' that supposedly was 'assigned' - so I would have a second method to verify the account. There was no way, on that web page, that I could request a 'backup code' or ask for the '10 backup codes' that were supposedly given automatically. I wanted to simply get a letter that explained his SSA eligibility, so we could apply for Senior housing. I was able to call SSA and request the letter - but it will take 14 days by mail. We need it now - and I should have been able to simply download a PDF eligibility letter to print out. In less than 5 minutes, I was able to request and download an eligibility letter for myself on MY SSA account - but could not do it through his SSA account. I need to be able to communicate with SSA (& other agencies) and receive their replies through an email "AccountForDG@centuryxxxxx.net" that I can read in my email account "CuriousQuestor@centuryxxxxx.net). How do I set this up? Thanks in advance.

Sending of the message failed. An error occurred while sending mail. The mail server responded: <anonymous@[10.0.0.31]>: Sender address rejected: not owned by user a1.914306843. Please check the message recipient "christine.krieger@a1.net" and try again.

why do I get this on new download

Using the system color theme, where my Windows 10 system is set to the dark color theme, I see Thunderbird 153+ Meadow showing popup menus with weird dark teal background. The standard Window menus (File, Edit, ..., Help) appear to use slightly different background, which still doesn't match my system color. Is there a setting I'm missing to have these menus shown with my system dark color theme (like current Fx, and previous Tb versions)?

I'm using my system color accent setting, but I'm seeing changing this Tb setting doesn't seem to affect the menus background.

I've also noticed I'm not seeing this on Windows 11 – the menus background is fine, although on Windows 11 I'm still noticing this teal "accent" appearing in certain elements of the popup menus, f.e. the color of menu item keyboard shortcuts.

Hello Due to a massive cluster**k this morning, I changed my password by accident I think I've now got everything working again, except that Thunderbird cannot sign in to my Google Account What I don't understand is that I have a password with normal and special characters and numbers, but the Oauth2 password is very different of course How do I know what to change my Oauth2 password too? Or perhaps the question should be how do I now generate a new one that goes with my new "normal" password Thanks in advance for any help

Enclosed are jpg copies of the current sets of filters failures in my TB email program.

TB Error0 shows the 6 emails that have arrived and are placed in the INBOX. However, each of these has a corresponding filter set up to move them upon arrival to a separate subject email mailbox.

Note: If I highlight the INBOX and then go to Tools > Run Filters On Folder ... all of these INBOX email messages will be correctly filtered and moved to their respective email mailbox, BUT each of them is shown as having been "read" and unless you pay close attention, you may not know where these INBOX emails were sent.

I am also enclosing TB Error1 & 2 that show the last couple of days message filtering errors.

I can find nothing wrong with how each of these filters are set up, yet they seem to consistently fail to operate when new emails arrive.

Note one of them is for incoming emails from ... schiffsovereign.com. I have edited this filter repeatedly, even deleted it and re-input the information. Yet the filter never takes hold and does what it is designed to do. I am enclosing a jpg of that specific filter as TB Error3

I am looking for suggestions on how to fix this problem.

Thank you and best wishes,

/s/ James T Saint, CCIM COO

Problem with message are going to the Trash folder, not the Inbox with all local folders in place. After taken in profile the local folders off, the new downloading from message are working just fine to the Inbox . What is the problem Thanks for helping.

Since I was upgraded to Thunderbird 155.0 64 bit (Meadow) snap version on my Ubuntu version 24.04 all incoming messages are going to my spam folder. I copied my old Thunderbord profile to my snap thunderbird folder to retain folders, settings etc. and although everything else works, my incoming mail is still going directly to spam. I have unchecked the 'enable adaptive spam' check box and also 'trust junk mail headers' box. I have run repair on my inbox and also the spam folder. I checked my mail server and the mail is not marked as spam there... Getting tired of manually moving messages from spam to my inbox several times a day...... Help!

I've been using Thunderbird on Windows 10 since last year sometime. Currently I'm on version 151.0.1.

I've 4 x mailboxes here and since yesterday, 3 of them show me an unusual message when checking for emails. I tried attaching a screenshot but although the screenshot uploaded, I couldn't find a way to insert it here. But the message says Unable to write the email to the mailbox and asks me to check if I've write privileges (which I have) and to cheek the available disk space.(currently 101GB free).

The message is happening 2 or 3 times each day and lasts for about half an hour, then everything works fine again. Has anyone else seen this??

TB is sending most of my email to the wrong folder. I had 21 message filters, but then I noticed that a lot of things were going to a folder named "bridge" for no apparent reason. I looked at the filter log, but there was nothing in the log for the last few months.

I did have a filter sending certain messages to the "bridge" folder, but TB is sending things there for no reason. I disabled all 21 message filters, and it is still doing it.

I have version 155.0 and I'm using Windows 11 25H2.

How can this be fixed?

HELP! My inbox "SUBJECT" and "FROM" are not matching. Thunderbird keeps jumbling my emails in my inbox so that the sender's email does NOT correlate to the correct email they sent... The order of the different columns in the inbox do not lineup - Thunderbird changes the sender name, or the subject. Hope that makes sense. For example I click on an email from my boss regarding a shift and an email from Voile skis comes up about some new products. The subject is the same one that is in the email but the "FROM" is my boss' email! Please help, I have quit re-opened, opened in "troubleshoot" mode, made sure I am in the newest update, etc. Thanks

Thunderbird has stopped getting messages and 'get messages' doesn't work & I have to close & restart thunderbird to receive them. Nothing has changed with the email client itself.

I know messages have arrived by checking my providers phone app, but for Thunderbird to download them to my PC I now have to restart Thunderbird to get new messages

I'm currently on Thunderbird 155 and previously I just had one email account configured and cards view was working fine. However, after adding an additional email account (gmail), which displays fine, my original account is now showing my name in the cards view, instead of the sender. I've tried clearing the cache, repairing the inbox, but that didn't fix it. If I switch to table view its fine, I see the column for "From", although the new account displayed "Correspondents" instead of From, but I switched them to using From to make them consistent. Still not showing correctly for the original account.

Was on version 115, had this problem. Updated to version 155, same problem. One of the email accounts I set up on Thunderbird is redacted1@lake48.net, registered with 123-Reg. However, this is a forwarding address and has no email server, which is why I am getting the error now.

Messages addressed to redacted1@lake48.net are forwarded to redacted2@lake48.net, which does have a server, My system was to download from there and use a rule to divert the incoming message to my redacted1@lake48.net Inbox. This has worked OK until now. Thunderbird gives me this error right at the start and then does not respond, so I cannot get in to investigate account settings, and cannot access emails in other accounts such as gmail. 123-Reg has today changed its system, assuring me I don't need to change anything. Clearly I do, but I can't get in to change it.

What should I do to resolve this? I have no other access to my emails.

Hello,

Recently, the manual message check feature has stopped working, whether I use the “Get Messages” button or the menu.

When this feature was still working, I could see the progress of the message retrieval from the server in the status bar; now nothing happens (no display in the status bar and no messages are retrieved).

I should note that this isn’t a connection issue, since new messages are successfully retrieved during periodic checks or when Thunderbird starts up.

Has anyone else encountered this problem?

Thanks!

I use IMAP to grab my mail, if that's important.

In the last couple of days, my normal method of deleting messages from my Inbox, right-clicking on the message and selecting the trash can icon, has stopped working: the message disappears for a moment, then reappears. I can delete it by dragging it to the Trash folder in the folders pane on the left.

I've followed the instructions given in several postings here, including deleting the Trash and trash.msf files, doing that and then creating an empty txt file called Trash (no .txt), and using Repair Folder.

It just now occurred to me to disconnect from the Internet and try to delete a message. It worked fine?!

Hallo zusammen. Ich kann seid etwa 2 Wochen keine Nachrichten mehr in meinen Lokalen Ordner archivieren. Habe schon sehr viel ausprobiert: - Papierkorb geleert - Archiv komprimiert - Lokalen Ordner neu aufgebaut (.msf-Dateien entfernt) - komplett neues leeres Archiv an einem neuen Speicherort erstellt. Es kommt immer die selbe Meldung: Die Nachricht konnte nicht in den Ordner "Archiv/2026/2026-09 in Lokale Ordner" verschoben oder kopiert werden, da das Schreiben in den Ordner fehlgeschlagen ist. Um Speicherplatz frei zu machen, wählen Sie aus dem Menü "Datei" zuerst "Papierkorb leeren" und dann "Alle Ordner des Kontos komprimieren". Versuchen Sie es dann nochmals. Hat jemand eine Idee wie ich das beheben kann?

After fixing the view problem of my email in Thunderbird (thanks for the F8 tip!), my email stopped downloading. I have no "prompt for password" checked. There isn't a primary password checked. I've confirmed the pop outgoing email is correct with the email provider (google). I can get into it without any issues and see my emails there.

I've re-entered the password for the pop outgoing email to no avail.