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Hi, I accidentally deleted all my emails on my desktop. I was in Account Settings and pressed the red "Delete" button that appears next to the account name on the screen. I was trying to reset the email account settings but when i pressed delete, the mail account and all my old messages were deleted from my desktop.

I do see a file in the folder in User/appdata/roaming/thunderbird/profiles.../mail/mail.server.co.za that says "Inbox" and I THINK that might be my old emails but I can't seem to get Thunderbird to open the file. I've tried using ImportExportNG but it still won't open that file.

Is there a way to recover my old emails without having to take my computer to a specialist?

Appreciate any help. Hani

I have a number of pop3 accounts with the same mail host, but suddenly one of them gives me the message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I use Thunderbird on two Windows machines, and the problem is on both, so it is something in the interaction with the server, however, there is no problem accessing the mail via webmail directly on the server.

I have tried to change password on the account, but the problem did not go away. In fact, I got the box to tell me that the old password did no longer work, so I know that the problem pops up after log in to the account. Before the error message appears, the message "downloading 208 messages" (or something similar) briefly appears.

Is there a way to find out exactly what fails?

Settings have been set to move Spam to my spam folder. Although Spam is identified it does not get moved to my Spam folder. It used to happen but an upgrade a while back seemed to stop it happening. I have tried undoing and re-doing settings to no avail. Can someone help please?

I have three separate Yahoo email accounts. I set up Thunderbird to link to each Yahoo email account separately. It worked fine for a year or more. On 5/25/26 one of the three Thunderbird email accounts stopped downloading emails from Yahoo. I could see at the bottom bar Thunderbird indicating that is was downloading 1 of XX emails, but never actually downloads them. There is no error message. I checked the Yahoo email account to verify the number of emails I am missing from Thunderbird and the number is correct. I can see the emails in Yahoo. I'm the only person using Thunderbird, so no changes have been made to previous settings for retrieval. I confirmed Security and server settings for Thunderbird in and out going emails, and Yahoo are correct. I tested the connection in Thunderbird, and the connection is successful. I tried to send an email from the Thunderbird account having issues, and the email was sent and received by the recipient. The recipient replied, and Yahoo received the email, but failed to download it to Thunderbird...along with all the other emails since 5/25/26. I unlinked the account and reestablished the link between Yahoo and Thunderbird, and still not fixed. I tried restarting the computer, with no change. I tried to send an email from Thunderbird to one of the other Thunderbird emails and it was sent and received. I made changes to Thunderbird to force the download of emails, and it still wouldn't do it. I turned off my antivirus, closed Thunderbird, and restarted it, and that didn't change anything. The capacity of emails on the email in question only has 739 emails, so it's not over the limit and I have plenty of storage capacity. Thunderbird is set to save emails, Cookies and cache were cleared, no change. I ran the folder repair feature in Thunderbird, but there was no change. I compared all the settings between the other Thunderbird emails that are working against the one that isn't, and they are all the same. There was a suggestion to close out of Thunderbird and delete the "Global-message-db.sqite" file from the Thunderbird profile in case it was corrupted, and it would recreate this file when Thunderbird was restarted. The file was recreated, but it didn't fix the problem. There was mention that a suspicious email in Yahoo might be blocked by Thunderbird, so I placed various emails in the spam folder, and it didn't work. I did find one email in the Yahoo spam folder that was dated before 5/25/26 and moved it to the Yahoo inbox. Lo and behold, that one email downloaded to Thunderbird. So there is something within Thunderbird preventing emails from downloading after 5/25/26. I've read many people complain about similar download failures with no solid fix. Someone mentioned it fixed itself on a day, but then stopped again days later. Someone else mentioned Yahoo changed its password protocol to transfer emails, but that doesn't make sense since the other two are still downloading based on the "old" password protocol. I'm at wits' end. Thanks for reading all of this. I hope someone has a solution.

I accidentally deleted a good number of my emails from my local Pop3 server account. I don't delete my emails from my gmail server so I can just redownload all my emails but cannot remember the prefix needed to do it.

If I recall correctly I go under settings for my email account, then go to server settings and add the prefix to my email shown in the Username field under the Pop Mail Server Section.

Can anyone remind me of the prefix?

It was like restore:[my email] or all:[my email].

I should have made a note of it as I cannot find it anywhere online now.

I'm reading the question Thread's broken sorting makes it completely unusable and I have to agree that order of messages within thread is not the best one - ascending. For example, I am subscribed to a forum messages and I'm getting all the notifications for a topic to a thread. Currently I have like 85 messages in a thread and to see the newest one I have to scroll all the way down each time - scrolling 85 messages is a lot and it is getting worse because the number of messages keeps growing. After I've seen the newest message, I have to scroll all the way up to close the thread. (or am I missing something - perhaps some shortcuts?)

But I guess for some such ordering is obviously fine. Hence, I guess, an option how to sort threads might come handy. Perhaps even having a default sort order and an override per thread?

PS. funnily enough, I'll have the same issue with notifications for this question :)

the default font for writing texts is too small for me to easily read. Yet when I send the message the text size too large, How do I control these font sizes independently

After using Thunderbird for many years, suddenly when I try to send an email, I get the error message "daily user sending limit exceeded". Apparently, I was the victim of a phishing hack yesterday, where a fictious email was send to everyone on my contact list. I have not been able to notify anyone because I can't send emails.

Hallo, ich habe vorgestern ein neues Win11 aufgesetzt und dann die neueste Version von Thunderbird installiert. Mir ist jetzt aufgefallen das sich die E-Mails nur mit einem Doppelklick öffnen lassen und das dafür ein neues Fenster aufgeht. Früher waren die Mails mit einem Klick zu öffnen und der Inhalt wurde auch direkt unter der Mail angezeigt . In den Einstellung steht der Doppelklick nicht in der Auswahl sondern als einzige Möglichkeit. Gibt es da irgendeine Möglichkeit um das anders einzustellen, einfacher Klick und direktes anzeigen ohne extra Fenster? MfG

Hello, the day before yesterday I set up a new Win11 and then installed the latest version of Thunderbird. I have now noticed that emails can only be opened with a double click and that this opens a new window. Previously, emails could be opened with a single click and the content was also displayed directly below the email. In the settings, double click is not in the selection but is the only option. Is there any way to set it differently, single click and direct display without an extra window? Best regards

Can't download messages on one of my computers. Account icons show locked, I think. See attached file. Downloads were working but now can't download anything newer than 01 June. How can I "unlock" the accounts? All my other computers are downloading messages just fine.

I've been a Thunderbird user for years without problem. However, since May 22, three specific messages continually reappear after deleting them from my Inbox.

I keep my Inbox empty and it stays that way, except for these 3 messages. Removing them from the Trash folder has not solved the problem.

My email provider is netaddress.com via POP3 account. I signed on to look at my inbox on their site via a browser, and the messages aren't there.

I have tried repairing and compacting the inbox, but the messages continue t reappear.

Do you have any other suggestions?

TIA.

ChuckM

Hi, I am Div, and I have a large number of EML files which I want to send to Thunderbird. Can anyone tell me the best ways?? I know the manual method, but it didn't work out for me because I want my files to be imported safely in bulk, as it is my daily work. I want a reliable solution. Will be really thankful if someone suggests a safe and quick solution.

I have been using Thunderbird for years with no problems. However recently, Thunderbird very often simply stops responding. Sometimes it just hangs up and sometimes the program bar at the top displays "Mozilla Thunderbird (Not Responding)". If I try to wait for it to respond, it literally hangs for several minutes before it begins to respond again, and often, it simply never starts responding again. It has simply gotten to the point where Thunderbird is practically unusable. All my other application software continues to work with no problems. It's just Thumderbird.

The version number in this submission may not be correct. I can't provide the real version number because of the hangups.

Any suggestions?

Dear all,

For aprox. 3 weeks now Thunderbird asks me a short time after startup for a login.

It shows up a dialog with the text : "https://caldav.gmx.net verlangt einen Benutzernamen und ein Passwort."

The problem is, that I maintain several GMX - accounts and I've no idea, which credentials I have to enter :/

How can I find out ( without inspecting or debugging the source code ;-) )

THX in advance and best regards!

My old provider has stopped supporting my old email address and I have changed to a gmail address. How do I remove the IMAP and smtp settings etc for my old email address? Also remove all trace of that unwanted old address please?

Hi all,

I've been using Thunderbird for eons but yesterday morning it started freezing up constantly.

It freezes up ("Thunderbird is not responding") every time new emails are received or any time I take any action while the Inbox folder is open. So, if I delete an email it freezes for a few minutes. If I do anything pretty much, it freezes up for a few minutes. Then it comes back and I can do another action, and it freezes again. This only seems to be happening when I have the Inbox open - if I go to other folders it seems to function normally.

Things I've tried without success: - Troubleshooting mode - Adding exceptions for my profile folders to Windows Defender - Compressing Inbox (and Trash and Junk) - Repairing the Inbox index

This doesn't appear to be a memory issue - right now, memory use for my entire system seems to be hovering at just over 50%. But Thunderbird is still freezing.

My Inbox folder is very large, but it's never been an issue before and nothing significant was added yesterday when it started failing.

Any suggestions appreciated!

Thanks

Mozzilla fonctionne mais je ne peux plus faire "envoyer" mes mails. C'est terrible d'autant que n'y comprends rien . Je rédige-sur la page "Rédaction" et après il n'y a plus de case "Envoyer." par contre je reçois les mails J'ai glané les infos au bout de 2 jours  : IMAP Je sui "Orange" Sortant SMTP/SSL/TLS port 459 Entrant SMTP/SSL/TLS port 995 et quelque part  : version 140.II.Iesr  ? Vous pensez que c'est grave ? ça fait 10 ans que ça fonctionnait