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cjhull

Sep 3, 2025, 00:21 CST

I have set a filter to move messages from a certain address to a certain inbox,. In the filter settings I tick the box that states filter before junk mail before Junk Classification. Nevertheless mail from that certain address keeps getting put in junk mail. I have in Junk Mail marked all these messages as not junk but new ones keep getting put in the junk mail box. Help

Gmail Emails I've been receiving lately have ended up in my Junk folder. Is there a way to prevent this?

I also have two Junk mail folders showing on my Gmail email address on Thunderbird. How do I delete one?

Any help would be appreciated. Thanks.

I get genuine messages from Bell. I get spam from Bel! (that's an exclamation mark) and others including an "e" with a mark under it like a cedilla. I would like to copy and paste that version into a filter but I have not been able to capture it. I can copy the <whoIam@isp.com> part but not the name. The answer is probably obvious, but it escapes me.

I can find no MARK AS NOT JUNK icon/button, which I need a LOT more than the two buttons I have to mark messages JUNK. TB periodically assigns JUNK status to subscription emails that I occasionally want to read but mostly just delete unread. It's a nuisance going through the right-click menu hierarchy. What can I do?

Hello, I currently have the "adaptive junk mail controls" enabled in my account settings. I have been marking junk mail as spam (the fire icon) every time one comes in my inbox and sending them to the junk folder. However, I am still getting the same junk mail. If I delete items in the junk folder every so often (I had 2,000 junk emails in there at one point and then deleted it), does this negate the Thunderbird identifying items as junk mail? What should I be doing with the junk mail once it is in the junk folder?

I am running Thunderbird version 140.3.1esr (64-bit) on a Windows 11 Pro machine. Software and operating system fully up to date.

Followed instructions global junk settings. There simply is no such caption in my privacy settings. What's become Global junk setting?

I get messages in my spam/junk folders that are not spam. I have tried marking the as "Not Junk" many times but they still wind up in the junk folder. The recommendation I read in your Forum is to "white list" (or is it "whitelist" ?) them but I can't figure out how to do that. Please help.

Thunderbird 143.0.1 eclipse.

Quite recently I noticed that, in the list of folders, I see 2 "Junk" folders.

On looking at the properties for 1 Junk folder the location is shown as "imap://*********%40gmail.com@imap.gmail.com/Junk",

but properties for the other shown as Junk locates as "imap://*********%40gmail.com@imap.gmail.com/Spam".

I've tried renaming that folder in Thunderbird to Spam but the change doesn't take effect.

What went wrong, and more importantly how can I rename it to see it as "Spam"?

tnx.

I have a filter that moves emails based on the Sender... to a Local Folder (*) The system is set to [Filter After Junk Classification]

Every new email moved (by the Filter) to this Local Folder is marked as Junk. I manually set each email as not-Junk but the issue persists. (*) I have added a Filter action (as well as the Move): Set Junk Status to Not Junk (but this is not successful)

Any suggestions to fix, are welcomed.

My Trash Folder has disappered, no longer appearing under my email account. I can access only: Inbox, Drafts, Sent, Archives, and Junk. When I try to create a Trash Folder under my email account I receive a message that I already have that folder. I uninstalled, then reinstalled, Thunderbird on the possibility that the program was somehow corrupted, but I still cannot see, nor access, a Trash Folder.

I've already asked a question and a response from david told me to delete one of the two Junk folders under one of my Email addresses. There's nothing in either of them at the moment so how do I know which one to delete?

Thank you. Mark

Fix the problem; how can I see all that are in the trash folder? I need to be able to delete the oldest ones and access those sent there recently in error. The display says there are over 900, but I can only see nine and the dates are not the most recent nor the least recent nor consecutive.

I get a lot of phishing emails. I usually forward them to various banks and businesses so the phishers can be stopped. However, now, Thunderbird thinks that I have been found to be a sender of spam--- therefore, I am blocked from forwarding almost everything (even if it is legitimate business !!). Oh how I would love to get my hands on a phisher; they have made a mess out of regular good people's lives. How can I get removed from Thunderbird's scam list. I'm not a scammer, spammer, phisher.