Komunitné fórum Všetky produkty

Today my Windows 11 pro operating system updated itself to Version 25H2 (OS Build 26200.7171) When I opened Thunderbird it required me to put my account details in and then accessed my IMAP details. All my folders and sub folders were there but no Local Folders. How can I import them into Thunderbird please. Thanks

I am installing Thunderbird. I have signed into my email provider using Thunderbird and downloaded my mail. My inbox indicates I have 668 emails. (I accept that as correct because I keep my emails for a long time). Then I went to try to copy my email data by going to ...Thunderbird\Profiles\... I right clicked on my default folder. It indicated only 163 files for the entire folder. It seems to me it does not contain all of my 668 emails. The next step is right click on the default folder, copy then paste in my desired folder on my computer. If I do that, how will I know all of my email files and data will be copied over? Thanks for your help.

I use Thunderbird to access my Hotmail account. I normally work on my Desktop Windows 11 system but have a laptop Windows 11 which I seldom access email with. When I just tried to update the laptop Thunderbird mail I eventually get the Thunderbird message "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox". There is enough free space on my drive and it succeeded writing 10522 messages before it came to a halt. I notice that the desktop is at 140.4.0 and the laptop is at 144.0.1 and help says they are both up to date.

Since the Desktop mail is up to date it would seem the quick solution is to replace the mail folder on the laptop with a copy of the mail folder from the desktop. Will this be a problem since they seem to be at different versions. Version 140.4.0 on the Desktop and 144.0.1 on the laptop.

URGENT! My emails are from 5 roadrunner.com (former mail.twc.com) New owner Spectrum is closing us out of our accounts. How can I protect my 15 GB of emails?? Will they disappear if I can no longer access roadrunner? I'm not sure if the server will be swept, but it's in the works. Please tell me how I can bulk save these lifetime of emails...fast! Thank you! p.s. I am computer illiterate and very nervous! I will appreciate step-by-step. (I thought I was safe downloading them to my computer with Thunderbird, but now I think I need to do more to secure them locally.....thank you!

10 Nov.

The version of Thunderbird I currently have on my Dell desktop is possibly corrupted. Dell Premium Support is trying to help me. I currently cannot send or receive e-mail through Thunderbird. Dell technician wants to install new version of Thunderbird. Then he wants to create a back up of all my current Thunderbird e-mail, and of all my local folders, including their contents. Then he would export the data from the back up and import it onto the new version of Thunderbird.

Please explain how to create a back up of all Thunderbird data.

I have read some information on how to create back up of Thunderbird Profile. However, this is apparently not a back up of all the e-mail itself, plus all the local folders and their contents. Thank you.

I’m on a Mac using the Sequoia OS (not ready to update yet to Tahoe). I recently left Microsoft Outlook, my e-mail client for years, because of all the crashing and when I would update, all the stored e-mails disappeared. I am now using Apple Mail and the export function doesn’t work most of the time. Apple tech support did some things that told me they are automatic backups, but I can’t see them.

I use Thunderbird on an old PC and would like to also use it on my Mac. However, when attempting to import, it starts and finishes in about one second, importing nothing. The files are in .mbox format. What am I doing wrong trying to import these files?

I want to use Thunderbird to read saved offline messages stored in mbox files, delete messages I no longer need, and then resave to mbox format. How do I do this? I just downloaded Thunderbird and am struggling to use the help articles and forums to find instructions.

One feature missing from K9/Thunderbird for android is ability to view the complete email headers and text. Having the option to not only view headers is to view and export the complete email message. Can the developers add that ability in upcoming versions?

Been using K9 for years and now the Thunderbird beta.. Thanks

Hi, I'm unable to extract the emails using the ImportExportTools NG add-on. I tried right-clicking on the local file under Local Folders, using the ImportExportTools NG > Export All Messages to Folder > CSV Format steps. However, after loading emails partially, I am getting the following error code repeatedly. Can you please help understand what is the issue and how to resolve this? I have 62175 emails that I need to export.

[Exception... "Component returned failure code: 0x804b0002 (NS_BINDING_ABORTED) [nsIScriptableInputStream.available]" nsresult: "0x804b0002 (NS_BINDING_ABORTED)" location: "JS frame :: chrome://mboximport/content/mboximport/exportTools.js :: IETstoreBody :: line 2767" data: no]

IETstoreBody@chrome://mboximport/content/mboximport/exportTools.js:2767:20 IETstoreHeaders@chrome://mboximport/content/mboximport/exportTools.js:2714:10 exportAllMsgsDelayed@chrome://mboximport/content/mboximport/exportTools.js:826:32

Hello, I’m experiencing an issue when saving email messages as .eml files from Thunderbird.

When I save a message to a network storage folder (for example, a shared drive or NAS), the file seems to save correctly, but when I try to reopen it later, the content is completely blank — the message body is missing.

If I save the same email to my desktop or a local folder, the file opens perfectly and displays all content as expected.

Environment details:

Thunderbird version: 140.3.1esr

Operating system: Windows 11

Network storage type: NAS

Has anyone else experienced this issue? Could this be related to file permissions, encoding, or how Thunderbird handles .eml files on network paths?

Thank you for your help!

Thunderbird v.144.0.1 is importing only the inbox from online outlook.com email account. I've tried right clicking on the account name and selected 'subscribe' to see if the missing folders would appear and this did not work for me Thunderbird searched and when it was done the search box was empty. How do I proceed?

My laptop fried and I have it currently in the computer ER. They are attempting to salvage the information from the hard drive, but it my take a week to complete this process. I have purchased a new laptop and I am close to completing loading just about everything. I have installed Thunderbird, but because I did not have a clean backup I have no local recovery for Thunderbird. Is there by any chance a way that there could be a way to find a recovery file for my Thunderbird? Rebuilding the calendar and the address book is going to be like walking in 4 feet of soft sand at high tide at the beach.

Thank you, Richard Germain

Hi, I am very frustrated not with you, but with AOL. It appears that they did something on their end last evening (10/28/25) that made third party software not work. I have been on the phone with their tech support for over 4 hours and they can not explain, nor fix the fact that I can't get email with Thunderbird and also on my phone with Edison. If I export all of the current information in my current account (tied to POP), using the export feature and put it on my hard drive and call them back, can I then import it to (IMAP)? Their potential suggestion although the account was set in POP format last October when I purchased this new computer.

Please I am at my wits end as I have lost a days work dealing with this.

Thanks, John

I have used Thunderbird since its inception and keep all my mail history since '07 well organized for each year (archived in local folders for older material and many separate subfolders for various email categories (utilities, credit cards, kids school etc.). I originally attempted Apple's Migration program for transfer but lost all my categories in the process. I went back and made sure I had identical versions of Thunderbird 140.4 on each computer (couldn't get the newest version on my old computer). I followed the directions in the Thunderbird support pages to a 'T' to transfer my profile from the old mac to the new one. The only variation in the directions was the inclusion of the profile within the path of <Mac HD-Users-myname-Library-Thunderbird-Profiles> but the location was the same for both computers. When I returned to my old computer the final time I also lost all of it's organization subfolders. Any help you could offer would be greatly appreciated, because to have to resort what now looks like 1000's of unread emails in my inbox would be impossible to say the least. Thanks in advance for your time and attention. Sincerely, Jack Milne

I have a backup.bak file.

My computer was re-set and I lost everything.

How can I restore my new downloaded Thunderbird, using this backup.bak file.

Thanks.

Rik

Hi, I've set up TB successfully on a new PC and been using it a while. Then I noticed my local folders archive group of subfolders was missing. I followed some instructions about moving local folders file across from the old to the new version.

Now I see the individual archive folders without the folder group name 'archive'.

Also, there are a couple of other files not visible on the new platform although they were in the original installation local files and were copied across.

I was careful to ensure the same version running on both PCs. Also that TB was closed when copying files across.

Any pointers appreciated!

Hi, Can I have in thunderbird several separate local folders whose data is stored in different directories on my hard disk? if yes, how can I configure this? so far I have one lokal folder (next to many email accounts)... and if yes, can I move one of these folders to a different machine with another thunderbird and import it there?

kind regards Chris

First I beg your indulgence for my approximative enclise ! Some years ago I used thunderbird on an old MacBook Pro getting mails from pop servers. Indeed I can do an export of thèse mails but I have some questions : First : does an export contains my 2 accounts ? Second : how can i see thèse export ? Must I réinstall Thunderbird and import ? Must I keep pop access or can I use imap ? Is there a reader of thèse exports ???? Your expérience will be a good help