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Hello I am setting up a new Windows 10/11 Computer, with new virgin Thunderbird installation. My "old" TB mails on the "old" computer I would like to migrate to my new "Local Folder" and keep it for future reference (archived in read mode, but keep it accessible with the search function). How, and what do I have to move with the window explorer to the new W10/11 computer. I was reading up a lot but I am rather confused now. Thanks for helping

When I had my internet provider help me change the ports so I could set up thunderbird, some of my email and folders were automatically imported from Outlook. But I cannot see most of them. If I try to create a new folder from the top level (above inbox), I can see ALL my folders to choose from, but I can't when in the inbox. Why and how do I change this. I am not a techie so I can't understand answers that aren't broken into simple steps.

I'm on Windows 11, I've archived my gmails to a 3GB zip and extracted it to a local MBOX file. I want to sue Thunderbird only to be able to conveniently see these emails. I don't want any accounts, nor to connect Thunderbird to the internet - I juust want to see the gmails.

I've installed Thunderbird, and the import/export Tools NG add-on. It won't let me import to a unified folder, so I deleted the unified folder. I have no "local folders", so I can't right click on one and select import. I can't see how to make one either, and the help is of no help.

I wonder if somebody could tell me, without assuming knowledge I don't have, how to do this please.

Thanks Chris

I've been reading how to move my emails to a new computer. There are two users on the old computer, both with Thunderbird. When moving the email profile to the new computer, does it pick up both users, or does this need to be done separately for each individual Thunderbird email account? If so, I assume I need to set up both users on the new computer before starting the Thunderbird move. Also, how can I be absolutely sure I'm dealing with a recent enough email version on the old computer? My Thunderbird updates frequently but the new one seems to be slightly off.

So I just purchased a new computer to accommodate Windows 11. I reinstalled TB and wanted to retrieve all of my old local folders from my old account. I understand this can be done because TB stores these local folders. I keep these folders for account and billing information. I'm not sure how to go about restoring these folders and need help! The information is also stored....I believe on my external hard drive and my cloud storage. But I think the easiest way to get these folders back is through TB. Any help would be so greatly appreciated!

Michael....

Hi, Unfortunately, I am a non-tech person and I am trying to install Thunderbird emails on my Mac Book. I have a thunderbird account which I normally access on desktop, however that will soon be obsolete so want to access them from my Mac Book, but I am really struggling to access and download everything. Please help a damsel in distress

Dear Thunderbird Support Team,

I am reaching out for assistance with opening .tmp files that originate from Mozilla Thunderbird. These files are approximately 650MB in size and contain copies of my text messages, which I would like to recover.

Unfortunately, I no longer have Mozilla Thunderbird installed, and the .tmp files do not open in any other text editor. I would appreciate any guidance or help in retrieving the contents of these files, as it is crucial for me to access these messages.

Thank you in advance for your help.

Hi. I have recently compressed thunderbird which has wiped two servers. I have three pop accounts on thunderbird. I have a functioning email service on the machine that I compressed but another machine and my smartphone have no emails. I have checked on the servers to confirm they have not archived or trashed my emails but everything is gone. How can I reload the servers from my only good copy?

I have installed, uninstalled, and reinstalled Thunderbird four times - and I can NOT get any of the folders from Outlook to show up so I can drag them to my Gmail account. Suggestions??

I downloaded Thunderbird to copy all my yahoo emails plus their attachments, and then taking all of those and saving them to an external hard drive. It took days but I think the first step was accomplished. How do I export all those emails (files, groups) with their attachments to a file on the external hard drive? My goal is to then delete all the emails from Yahoo, but still have the emails. I noticed that if I delete an email on Yahoo that was saved on Thunderbird, it is deleted from Thunderbird. I need Thunderbird to save all that it has. I want to clean the slate on yahoo, but need the emails for personal and business reasons. Respond to me as if I'm two years old -- not so computer literate. TIA

mi scrivete per favore tutti i passaggi per importare? se salvo su chiavetta file mbox per importare sul nuovo scelgo cartella del profilo e non trovo il file mbox grazie silvia

Hello, Some 12-14 years ago my US based website manager signed me up with Thunderbird since he was having issues getting my Outlook to be compatible with his server. It had been relatively trouble free until recently.

When a recent update occured it appeared that Thunderbird had vaporized my e-mails from 2023/24. I had/have numerous e-mails related to a lawsuit that is tremendously important to me. I read on Mozilla's site about a program alled Recoverit from Wondershare. It did not appear to work at all. Not too long after my Lenovo PC died. The techa at Memory Express could only see a single program on my hard drive when I took the hard drive to them for analysis. I subsequently sent the drive to Secure Data

and they are sending it back to me.

In the meantime my replacement computer is an HP laptop. I purchased Windows 365 since they provided a technician to assist with setup. The tech could not get Thunderbird to work nor could they make Outlook work, MS blamed the server. The server guy says ir works, I have been without my e-mail for more than 6 weeks.

Can anyone help?

I have been accessing an e-mail account via web client for many years. The user interface is cumbersome in that it gives limited ability to transfer e-mails to ASCII files on my hard drive (Windows 11 laptop). I have been told that Thunderbird makes this easier and faster, and installed it with this in mind. But first I need to transfer the the e-mails to my local computer and remove them from the server.

I don't know what the verb for this is in Thunderspeak, but "synchronize" goes way beyond what I want to do, transferring data in both directions. All I want to do is download a sub-set of all e-mails to a local copy from which I can make ASCII files.

In the Thunderbird Help section I have found instructions for changing the settings to allow it to download ALL messages at start-up. I only want to download a sub-set of older messages.

The most frustrating part is I have succeeded at doing this twice with older versions of Thunderbird, but don't know how I did it.

Any help would be appreciated.

I backed up my account using the export button on the Thunderbird email. I now discover that it is larger than 2GB & cannot unzip it & install on my new machine. During the Export process there was no warning about my file size exceeding the limit of 2GB - there is plenty of information after the event but it is of no use to me. Simple question - how do I extract all my backed up information. Pete

Hello, Firstly, thanks for having Thunderbird. I have used it for many years (and give ongoing support). I have changed my computer and am having a tough time getting my email folders over to the new installation. The following are the key points.

• I suspect that the version on my old computer is different from the current version I have just downloaded and installed.
• I like to UI of the new version better.
• I have tried BOTH the step-by-step (copy and paste) version of transfer AND the Import version - but neither worked.
• The Inbox transferred over BUT NOT the local folders.

Any ideas?

Sincerely, Robin McLeod

Hi All,

Here are my details: We used Google Vault to export a select number of emails as .mbox files. They were zipped after the download from Google Vault, and I have since extracted the contents. I can see the contents of the emails in Notepad++, but when I try to upload them to Thunderbird via the Account Settings, the newly created folder is empty (this is after a restart).

I've tried using the ImportExportTools NG extension to see if I get different results, but each time the folders are empty.

Anything else I should try? OS: Win10 22H2 19045.6332

My laptop was hacked last week with a ransomware malware, and all my company files were encrypted and now I can't reach them. To get the hackers off my laptop, Geek squad performed a wipe out of the operating system.

Is there a way of getting my emails? along with all the folders and sub folders back in my account? do you store emails somewhere where hackers can't reach them?

Please let me know, thanks. Blanca Reisfield

When opening an eml file saved on the desktop, only a white page appears.

I have the latest version of Thunderbird installed. The email opens without any problems in my inbox. When I export it as an eml and open it again in Thunderbird, a blank page appears. The size of the file seems to indicate that the content is still there. This error affects several Windows 10 computers on the customer network. I exclude the usual errors, such as assignment of the standard program and incompatibilities

I am grateful for any advice