Zobrazenie otázok označených:

Cannot turn VPN on

I have the VPN button on my toolbar but cannot turn it on. I click on it then log in to my account and get as far as the attached and the can go no further.

Otvorené 2

Why is Mozilla sending a code to a different email address than my account email address?

When trying to install Firefox mobile the installation code is being sent to ***@protonmsil.com instead of ***@protonmail.com. Thanks, Bill Moderator's note: emails reda… (ďalšie informácie)

When trying to install Firefox mobile the installation code is being sent to ***@protonmsil.com instead of ***@protonmail.com. Thanks, Bill

  • Moderator's note: emails redacted
Otvorené 2

Videos causing tabs to freeze

Whenever I click any link that will play a video in a video playing website such as YouTube, Instagram or TikTok, it will cause the entire tab to glitch out and freeze in… (ďalšie informácie)

Whenever I click any link that will play a video in a video playing website such as YouTube, Instagram or TikTok, it will cause the entire tab to glitch out and freeze in on the page it was on before I clicked the link.. The entire tab completely freezes and never unfreezes itself, with the cursor having whatever appearance it had when the page froze, and being unable to click anything. The only thing it can do is type a new URL into the search bar, but the search button/enter bar is also ineffective, so I'm stuck on a frozen webpage unless I close the tab or change to another one. I've tried troubleshooting, fiddling with the autoplay setting and turning off extensions, none of which worked. Any ideas?

Otvorené

Upgrade took away all my bookmarks and subscriptions

I got a notice that an upgrade was available. I choose it and it wiped out all my bookmarks, my bookmark bar and all. Nothing works to recover, I tired going to previous … (ďalšie informácie)

I got a notice that an upgrade was available. I choose it and it wiped out all my bookmarks, my bookmark bar and all. Nothing works to recover, I tired going to previous version. That did not restore my system. I will quit using your product forever if you do not restore my settings.

Otvorené

First word disappears after pressing Space in the New Tab search field when typing in Bulgarian (Linux / Wayland)

Environment • Firefox 153.0.1 (64-bit) • Ubuntu 24.04.4 LTS • Wayland session • Input method: IBus • Keyboard layouts: ◦ US ◦ Bulgarian (bg+b… (ďalšie informácie)

Environment

   • Firefox 153.0.1 (64-bit)
   • Ubuntu 24.04.4 LTS
   • Wayland session
   • Input method: IBus
   • Keyboard layouts:
       ◦ US
       ◦ Bulgarian (bg+bekl)
   • Graphics:
       ◦ AMD Radeon Graphics (renoir)
       ◦ WebRender (Software)

Summary When typing a multi-word search query in Bulgarian into the center search field on the Firefox New Tab page (about:newtab), the first word disappears immediately after pressing the Space key. The issue occurs only in the in-page search field. Typing exactly the same text in the Firefox address bar works correctly. Steps to reproduce

   1. Open a new tab (about:newtab).
   2. Click inside the center search field.
   3. Switch to the Bulgarian keyboard layout.
   4. Type the first word, for example:   български
   5. Press the Space key.

Actual result The first word disappears completely. The search field becomes empty and the caret remains after one blank space. Typing continues normally from the second word onward. Interestingly, pressing Ctrl+Z immediately restores the missing first word, indicating that Firefox performs an undoable edit operation rather than simply ignoring the input. Expected result The first word should remain in the search field after pressing Space. Additional observations

   • The problem does not occur when typing in the Firefox address bar.
   • The problem does not occur on google.com or in other web page input fields.
   • The problem is reproducible in:
       ◦ Troubleshoot Mode
       ◦ a brand new Firefox profile
   • No third-party extensions are installed (only the built-in OpenH264 codec is present).
   • Setting

browser.newtabpage.activity-stream.showSearch = false removes the in-page search field, therefore the issue disappears because the affected widget is no longer present.

   • Disabling

browser.search.suggest.enabled does not change the behaviour.

   • If the address bar already contains text before clicking into the New Tab search field, the issue may no longer reproduce. This suggests that the bug could be related to focus handling or interaction between the New Tab search widget and the address bar.

Reproducibility Always reproducible on this system. Notes The issue appears to be specific to the Firefox New Tab search widget (about:newtab) rather than to the operating system, keyboard layout, input method, or user profile. ____________________________________________________________ The text above was created following extensive discussion and numerous tests, in collaboration with ChatGPT.

Otvorené

My saved tabs from other devices spontaneously disappear from Firefox on my Mac Studio. How to get them back and stop this behavior?

My tabs from a Windows 10 PC were imported to Firefox running on my Mac Studio ( OS is Tahoe ver 26.2). How do I easily recover these tabs and prevent this behavior in th… (ďalšie informácie)

My tabs from a Windows 10 PC were imported to Firefox running on my Mac Studio ( OS is Tahoe ver 26.2). How do I easily recover these tabs and prevent this behavior in the future? Note: I have copied previous versions of the Firefox profiles files to my active profiles folder, but this does not bring back the lost tabs.

Otvorené 2

alt-d stops working until I restart Firefox

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. … (ďalšie informácie)

On two different Windows machines, current Firefox (153.0.1), the alt-d shortcut stops working: it does nothing until I restart Firefox. Then it works again for a while. I've tried about:keyboard and it's not reset there. I tried all combinations: Clear, Reset, setting it to alt-d explicitly. None of those worked. But when I set it to alt-a, that worked--but then resetting back to alt-d again didn't work. That shortcut is muscle memory at this point, so it's quite distressing. Not sure what diagnostics might be available to help here, happy to try anything.

Full disclosure: Both machines are Windows 10 but since that's stable, I find it hard to believe that's related.

Otvorené 10

I allow my Mic and camera, firefox blocks it

firefox on windows 11, keeps blocking my camera and Microphone despite express permissions to allow, i look in permissions and the site is clearly marked to allow camera,… (ďalšie informácie)

firefox on windows 11, keeps blocking my camera and Microphone despite express permissions to allow, i look in permissions and the site is clearly marked to allow camera, but when i goto sitye, no camera or mic is allowed until i delete the permission that is supposed to allow it.

I have counselling at https://survivorswestyorkshire.whereby.com/chrissy

I allow my camera and mic.

I return to the site and it tells me camera and microphone blocked.

I goto0 settings>Permissions>Camera

It clearly states that the website is allowed to use the devices, but when on the website the devbices are blocked. Whats messed up is, if i delete your settings>Permissions>Camera, it allows me to use my camera and mic, until i refresh the webpage and its blocked again.

This makes zero sense and is every reason for me not to use Mozille Firefox as a browser at all.

Sincerely

Complex Autist

Otvorené 5 1

All bookmarks have disappeared and when I try restore method, nothing happens when I click "restore" in the manage bookmarks window

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attem… (ďalšie informácie)

A couple of weeks ago all of my bookmarks disappeared from my profile. The toolbar is empty and when I click manage bookmarks, the entire interface is blank. When I attempt to do the restoration method suggested in the firefox guide, nothing happens when I click the restore button from the drop down. I tried logging out and logging back in, but that didnt help unfortunately. Any suggestions or help is greatly appreciated.

Otvorené 2

cannot write & edit/highlight/change text colours etc before sendinge email using firefox browser

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sen… (ďalšie informácie)

when i use Chrome or edge to access yahoo email I can write & edit. when using Firefox browser; I cannot write & edit/highlight/change text colours etc before sending. tried deleteing & re-installing Firefox . please help. Driving me crazy rsvp

Otvorené 14 30

Recovering open tabs

Recently I had to install a new windows, and I signed in to my Firefox account and found all the data from the previous windows including the open tabs, I could find them… (ďalšie informácie)

Recently I had to install a new windows, and I signed in to my Firefox account and found all the data from the previous windows including the open tabs, I could find them from "Tabs from other devices".

But now can't find them any more, although that device name is still there in my account page, under " connected services", please advise.

Otvorené 5

Profile/session doesn't ever save/load

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then… (ďalšie informácie)

I run normal firefox on linux. Fully up-to-date. Every time I quit the app, it reverts to a version of my profile from a month ago, and loads all the tabs I had open then, and then receives all the tabs that I sent to the device in the interim (~1 month). As I speak, it just caught the 60 or 70 tabs in this window.

I tried changing the name of my profile folder to randomstring.defaultOLD and changed one of the backups to randomstring.default. This didn't change the behavior. I'm still stuck in the loop. I saved my tabs with onetab, because firefox isn't remembering my session anymore. I thought it was something to do with updates, like it only loses its mind upon updates, but that's not true. It thinks it's updating firefox EVERY TIME, because the one time it's loading to 1 month ago it was updating, but I'm 100% sure there are no updates to firefox in my linux. It's just hallucinating.

The articles on restoring from backup are outdated. They say to use an html file. There is no html file. It's just folders for profiles, not html files. HELP!

Otvorené 28 40

Microphone usage on private page in local network

I have webpage (Home Assistant instance) on my local network on which I would like to use microphone (for Assistant functionality). Page is completely local, i.e. not vis… (ďalšie informácie)

I have webpage (Home Assistant instance) on my local network on which I would like to use microphone (for Assistant functionality). Page is completely local, i.e. not visible from Internet. My issue is I can't force Firefox to allow microphone access on this page. I've tried messing with media.devices.insecure.enabled config, but it didn't help. Is there any way to add such page to some whitelist to allow microphone access? From what I gathered Chromium-based browser provides "--unsafely-treat-insecure-origin-as-secure=..." option but I didn't find anything similar for Firefox. I know I could expose my server to outside network and get SSL certificate (from Lets Encrypt) to make it work, but exposing server to Internet just to get local microphone access somehow doesn't feel like a more secure solution. I could probably also issue self-singed certificate but dealing with that also seems at least annoying.

Otvorené 2

news max .com not loading

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it … (ďalšie informácie)

after the new version of firefox update my home page which i have always had Newsmax.com does not load says problem loading page i have tried several times and it will not load. it works in Google chrome so why not in Firefox

Otvorené 28 1

Scrambled bookmarks

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks … (ďalšie informácie)

After the most recent Firefox update all my bookmarks were scrambled. For example, when I open one marked Bank of America, I get Go Daddy. How do I restore my bookmarks to what they were before the update?

Otvorené 2