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  • Uzamknuté

Secondary email won't completely be removed

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have anothe… (ďalšie informácie)

My account has my primary email and it used to have my secondary email connected as well. I now want to create a new account with the secondary email so I can have another profile, so I deleted my secondary email from the manage accounts on my primary email. I ensured that this says it is removed on all devices and it is. But when I try to create a new account with that secondary email, I keep getting the error that I need to sign in my primary email and I am taken back to my profile with my primary email.

How can I fully detach my secondary email so that I can make a new account with it?

Otázku položil(a) SuMo Bot Pred 4 mesiacmi

Posledná odpoveď od Denys Pred 4 mesiacmi

  • Vyriešené

Cannot change billing method

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing informati… (ďalšie informácie)

I have an issue changing my billing information for Firefox Relay Premium. When I click on "Manage payments" I always get to a web page stating "Invalid billing information". See also screenshot attached. The arrow keeps turning and I cannot select anything on this web page to change my billing method.

Cheers Olaf

Otázku položil(a) aomcan Pred 4 mesiacmi

Na otázku odpovedal(a) aomcan Pred 4 mesiacmi

changed user account from an old email to my new email. I no longer use or access the old email account.

I want to know how to change my 'account ID' from *****@bellsouth to *****@gmail.com. I no longer use or access the bellsouth acount. … (ďalšie informácie)

I want to know how to change my 'account ID' from *****@bellsouth to *****@gmail.com. I no longer use or access the bellsouth acount.

Otázku položil(a) Donnie Pred 4 mesiacmi

Posledná odpoveď od Tushar Pred 4 mesiacmi

  • Vyriešené

My Firefox account settings show wrong MacOs version. Am I OK?

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm … (ďalšie informácie)

Unsure if it really matters, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Otázku položil(a) Villainous Chillinous Pred 4 mesiacmi

Na otázku odpovedal(a) James Pred 4 mesiacmi

  • Vyriešené

In my Firefox 144 account setting when editing....

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm o… (ďalšie informácie)

Unsure if it really matter, for now, but my firefox account, when I go to edit bits and pieces, it gets my Firefox version correct, but gets my MacOs version wrong. I'm on 12.76 (Monterey), but Firefox is showing me as 10. Is this normal or anything that might matter?

And a screenshot below just for those, like me who, prefer a book for it's pictures

Otázku položil(a) Villainous Chillinous Pred 4 mesiacmi

Na otázku odpovedal(a) Villainous Chillinous Pred 4 mesiacmi

access to account

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the pr… (ďalšie informácie)

To access https://accounts.firefox.com/ I used my email address xxxx@yahoo.com. I tried to change this email address to my email address xxxx@myonline.be following the prescribed procedure. I then received a message that this email address was already in use. Perhaps I once registered with this email address, but I no longer remember the password. Therefore, I'm unable to create access withe the email address as I'd like. How can I resolve this issue?

Otázku položil(a) at8400 Pred 4 mesiacmi

Posledná odpoveď od Paul Pred 4 mesiacmi

entering birthdate without direct input is stupid!!

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the… (ďalšie informácie)

I am 68 years old. I attempted to enroll in the identity monitor program. This requires a birthdate to be entered. The entry means involves scrolling by month to move the years back. There is no years selection. I need to scroll 800 months to enter my birth year... NOPE!

Otázku položil(a) Fraser Henderson Pred 4 mesiacmi

Posledná odpoveď od jscher2000 - Support Volunteer Pred 4 mesiacmi

How do I change my email?

Hello, A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to my… (ďalšie informácie)

Hello,

A pop-up with a QR Code suggesting to sync Firefox home page on my home computer with Firefox on my phone. I changed to a new email and I don't have access to my old one. There is no link or access on my Firefox browser security page to change it. There is a button to add a secondary email but the access code is sent to my old email address. See photos below.

Thanks so much, Silvio

Otázku položil(a) hawkmeister Pred 4 mesiacmi

Posledná odpoveď od hawkmeister Pred 4 mesiacmi

  • Vyriešené

I want to change my email address

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information a… (ďalšie informácie)

I did use yahoo email for long time but now I want to switch to g mail address for my own protection and will keep my home address and will use my personal information as is not further changes.

Otázku položil(a) Jose Carrillo Pred 5 mesiacmi

Na otázku odpovedal(a) Jose Carrillo Pred 5 mesiacmi

  • Vyriešené

Update email with access, but no change options found?

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspb… (ďalšie informácie)

Hello, I simply need to update my email, however find no option to update it. Desktop Raspberry Pi 5 desktop OS Firefox Browser 141.0 (aarch64), Mozilla Firefox for Raspberry Pi OS, raspberrypios - 1.0 Here's what I see: attachment.

Otázku položil(a) kFirefoxForum Pred 5 mesiacmi

Na otázku odpovedal(a) kFirefoxForum Pred 5 mesiacmi