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Thunderbird just updated and the next time I opened it all of the folders I created and the emails I'm storing within them are missing. I found my profile as directed. I'm not sure if I have a backup of it. I've included the screenshot as you ask for. I know that those folders and emails are there as I was playing around with the the 3 lines > View and when I moved between the different choices I saw my folders/emails are all in there.

Any assistance you can provide is appreciated!

Has anyone reported this before? I am working as a contractor for a BigTech company. I am using an online platform/tool of theirs for several years now but after a recent update the work area doesn't show scroll bars anymore. That means I cannot scroll the editor window and can't go beyond the first page. This makes working (and earning money) almost impossible. As even for the tiniest edit I have to download huge tasks which is extremely time-consuming. An inquiry with my manager there indicated that other contractors on firefox experience the same issue. so they consider it a firefox compatibility issue of some kind. They gave me the advice to use Chrome, Edge or Safri instead. Well, I use firefox because I do not want to use Chrome/Edge... Don't know about Safari but my PC is on Windows... Any idea what can cause it and how to resolve the issue?

I'm using the latest version of Firefox on macOS Tahoe. Over the past 2–3 days, Firefox has started behaving unexpectedly.

Issues:

   Firefox automatically creates additional Dock icons while I'm only using a single Firefox window. Even if I remove the extra icon, it reappears after some time.

   When I open a different Firefox profile, it launches under a new Dock icon instead of using the existing Firefox icon. As a result, I end up with three separate Firefox Dock icons simultaneously.

   Firefox also fails to play pronunciation audio on some dictionary websites (e.g., JapanDict). Clicking the speaker icon produces only a brief click with no spoken audio. The same pronunciation works correctly in Safari, suggesting a Firefox-specific issue.

Expected behavior:

   Firefox should use a single Dock icon (unless intentionally running separate app instances).

   Different profiles should not create unexpected duplicate Dock icons.

   Pronunciation audio should play normally, as it does in Safari.

Environment:

   macOS Tahoe (latest version)

   Firefox (latest version)

I keep getting a notice from Google to do a scan because I have been hacked and have a virus. I have done a Mozilla scan that reports no problem. What is going on? The message wants me to install a security app I am not familiar with.

Lately, after last firefox update, whenever I start Firefox, it loads normally but when I click to open a website it freezes with a not responding message. I have waited for 10 minutes before and never responds. Even opening in troubleshooting mode it won't respond.

i have checked my mouse settings and reset everything but no change,,this started after a windows update, so i went in and uninstalled the update but did not fix the problem..i don't know how better to explain it, the scroll just stopped working while trying to scroll web pages,when i try to scroll the page doesn't move ., if i move my pointer over to the right side where the indicator of where you have scrolled to is and i click under it to scroll down and sometimes it kindof goes crazy and scrolls through many,many pages instantly...i hope all this some sense to you computer gurus cause i have tried everything that i know...thanks for giving it a shot..i use firefox browser and windows 11

Immediately after I downloaded the latest update 153.0.1 for Firefox on the Mac, I noticed an issue with the Clear Recent History request. Whenever I select Clear Recent History (under History in the top bar menu), the popup box that opens always shows it is "calculating" the data, even if I only visited one website and closed it (or left it open). If the Clear button is active, I will click it and the box closes, but I never know if the history was cleared.

However, many times, the Clear button is grayed out while the "calculating" is in progress, and it freezes up the popup box. I cannot close it or click on any other part of the screen. It appears to freeze (crash) Firefox. My only option then is to quit Firefox and reopen it. When I do, the popup box is gone. But I still have no confirmation that the history has been deleted. But after visiting one or more websites that I want cleared of history (news sites, etc) the issue reappears again as soon as I select Clear Recent History.

I have a whitelist of many sites that I allow to store cookies and site data. But for all other sites, I routinely clear my history when I am done viewing them. This issue has never happened before, so I'm wondering if it is a bug in the latest 153.0.1 update. Before I downloaded the latest Firefox update, I checked to make sure it was compatible with my current version of Ventura 13.7.8 on a MBP 2022. And the clear history issue never appeared when I was on Firefox 152.0.6.

Attached is a screenshot of what the Clear Recent History popup looks like when "calculating"...

I have my settings set to open PDF files in Adobe Acrobat, but the latest version of Firefox has started opening them in their own viewer, which is NOT near as useful, and I then have to download it to open in Acrobat like I used to do. Why? Is there any way to fix it back?

Hello all, I have FF 152.0.6 in use on Fedora 43 xfce Qubes OS VMs. The only issue I have encountered is when I try to load the web UI for Proxmox Datacenter Manager. As soon as I log in to the web UI Firefox vanishes. I have tried this in troubleshooting mode with the same results. I can open the same web UI in a Debian 13 Qube and it works perfectly. The FF version there is v.140.13.0esr. These are simply the default versions that come with Qubes 4.3 templates. I can also access the web UI in the original Fedora Qube with Chromium browser with no crash. I have also tried a different Fedora qube with the same failure result as the original.

I can use Chromium but would prefer a streamlined experience with just one browser. I thank all of you in advance any thoughts or suggestions. I am a long time Firefox and Mozilla user.

Have a great day. SS

Hello For the past few days, every time I launch Thunderbird, I’m asked to re-enter my account password. I do this every time after deleting the saved passwords in the settings, ticking the ‘Use the password manager...’ box, and restarting Thunderbird. But nothing seems to work. Do you have a solution? Thank you. Kind regards.

Hi using 153esr and Win11

I have my emails on an encrypted drive. Until now if I closed Thunderbird I would have to enter my Master/Primary password before and emails would show, i.e they were protected from casual view.

Now if I type [cancel] at the request for a password, twice in a row than all my emails are visible.

I though it may be this new thing where the [close] icon functions differently, but even if I close via the menu File > Exit it seems Thunderbird still has access to my emails without authorisation.

Any ideas would be useful

Thanks

I live in Europe, where this stupid age verification law is in effect. I get around this by using a VPN. The problem is that I have two Firefox profiles set up with the same VPN and the same country. The issue occurs on X (formerly Twitter). On one profile, the VPN works as it should and I no longer need to verify my age, but on the other profile, the VPN has no effect and X (Twitter) asks me to verify my age. Yet the VPN is definitely enabled. I’ve cleared the cache and cookies, but nothing helps. It’s driving me crazy. Does anyone have any idea what the problem might be?

All e-mails from Pay pal go into trash. Have marked as Not Junk but this has not helped. Needed e-mail from Pay pal today to pick up a click & collect order but didn't receive any e-mail. Tried to log in to Pay pal on Android phone not desktop PC as I usually do. Kept sending codes to my e-mail address to log in but I received nothing. Wasn't until I had come home and accessed Thunderbird on my PC that I found them all in the Trash. Luckily store gave me my order and I didn't have to go back.

Ich habe seit einiger Zeit das Problem, dass sowohl in Firefox als auch in der Thunderbird-SW die Passwortmanager unregelmäßig automatisch (?) gelöscht werden. Sämtliche Passwörter habe ich in einer Datei gesichert, es ist aber unheimlich lästig, wenn ich dauernd die Datei wieder einlesen muss. Auf meinem Laptop habe ich dieses Problem nicht. Beide Geräte werden mit Windows 11 betrieben.

Russian language Уважаемые господа, мне нужна помощь в удалении моего эккаунта mazur.farmamed@gmail.com. По рекомендации, я создал еще один эккаунт, моей жены getochka.mazur@gmail,com, регистрация прошла успешно, к нему я попытался подключить дополнительный эккаунт mazur.farmamed@gmail.com, но ничего не получилось, так как к моему эккаунту привязана возможность вторичной авторизации и изменить пароль и ввести 6-значный код я не могу. Поэтому самым простым способом, я прошу удалить мой эккаунт mazur.farmamed@gmail.com. Я его заново создам и определю вторичную авторизацию к моему телефону +79184844844. Электронная почта у меня работает постоянно и мне хотелось бы продолжать пользоваться эккаунтом firefox с именем моей почты mazur.farmamed@gmail.com , а не моей жены getochka.mazur@gmail.com. Прошу ответить на мой e-mail: mazur.farmamed@gmail.com. Надеюсь на Вашу помощь, С уважением, Андрей Мазур, +79184844844, e-mail: mazur.farmamed@gmail.com 09.08.2026 г.