Komunitné fórum Všetky produkty

2026 09 07

Mozilla Support.

Dear Sir,

I have operated my email

redacted@malcolmgmiller.biz

for many years.

I have forgotten my password and been unable to receive or send emails for some time. I do not know how to access the change your password page without knowing my password.

I do have my customer number but that did not grant me access.

Please assist me in reestablishing my account.

Yours faithfully,

Malcolm G. Miller.

redacted@malcolmgmiller.biz (Not operational) redacted@aol.uk (Standby email account)

Frequently, I can not receive and send emails. A restart or shut down of computer seems to fix this problem; however the restart and shut down also causes the problem. This inability to send and receive emails occurs several times during a 24 hour period. I get a pop up message saying ""The certificate for imap.shaw.ca does not come from a trusted source. Why do I get this message for many emails thta I know are from trusted sources?

Connection error: Certificates. Works, doesn't work Thunderbird 157 intermittently fails to connect to imap.shaw.ca:993 with SEC_ERROR_UNKNOWN_ISSUER. It affects two separate Shaw email accounts, while Shaw Webmail continues to work normally.

Installed a week ago to replace MS365/ outlook Worked fine. But now it's acting up. Both my Shaw emails as well as my wife's email on her computer.

This does not happen with my domain emails.

As of the latest update, the attachment toolbar button in a new mail window does....nothing. Nada. Click it, nothing. I have to drag the attachments from (say) Desktop to the new message window. Works, but...so should the toolbar buttons, which used to.

Tried turning off all addons (i.e., troubleshooting mode) - made no difference.

Since the Thunderbird update of 30 Sept the ability to attached files to my emails has 'vanished'. I press the attach 'button' but there is no response. Never had this as a problem before. I am running Windows 11 home version. Help!

I like to keep my inbox empty. Generally archive and delete (having dealt with the email) work well. However occasionally it is useful to delay them by a day, a week, a month... Please add this feature. It was in my old email client!

Otherwise I am loving Thunderbird!

Hi, i recently update my firefox to the latest version nova and i face some dissapointment with firefox;

the side bar in my vertical tab is too big, i search online for solution but i could not find it;

is this a buildin thing or i can just fix it with settings

Hi,

I am in the process of migrating between systems. I have my desktop with Firefox, I use some multi account containers, I clear cache and cookies on browser close and I have some exceptions to not clear cookies, as I want to stay logged into my accounts. It worked fine on my desktop.

Now, I tried to do the same for my laptop. I turned in account sync and add on sync, my browser settings and containers are indeed synced. But the exceptions are not synced, so I tried setting an exception for some of the sites like my desktop, logged in, closed browser, and I am not logged in anymore. Nevertheless, the exceptions are still remembered.

Some details:

   On my PC, The exceptions are both in the Browsing Data section and in the History exceptions. So I tried setting the exceptions to both on my laptop too, still no success.

   On my desktop (where it works), I don't use the "Always use private browsing mode" option, and on History->settings "Cookies and site data" are checked, and "Site settings" is not checked.

Can anyone please help me troubleshoot this? I really don't think it should be that hard, maybe as Firefox updated it became bugged or something?

Thanks in advance.

How can I reverse the recent visual update without going back to an older version of Firefox? I'll go back if I have to, but if it's not necessary, that would be nice.

The current version is styled with oval/circular shapes. I would like to keep the box-like shapes from before this update.

Здравствуйте!

Столкнулся с проблемой при просмотре видео на YouTube в Firefox на Windows 11.

При переходе видео в полноэкранный режим панель задач Windows не скрывается и остаётся видимой поверх/под окном браузера. В других браузерах, например Google Chrome, такой проблемы нет.

Единственный способ временно решить проблему — нажать F11 и перевести сам Firefox в полноэкранный режим, однако это неудобно, поскольку я часто переключаюсь между вкладками и сворачиваю/разворачиваю браузер.

Проблема возникает именно при использовании стандартного полноэкранного режима YouTube.

Я могу предоставить все необходимые диагностические данные: сведения о системе, версии Firefox, настройки `about:config`, логи, скриншоты или любую другую информацию, которая может помочь определить причину.

Подскажите, пожалуйста, как можно диагностировать и исправить эту проблему?

Спасибо!

The new Nova update has caused websites with bright blues to change to purple such as Amazon, USPS, Bluesky, and Nord VPN. I have tried disabling Nova in settings or changing themes but this does not help here are some image examples https://imgur.com/a/WRUAoiR

Thunderbird is deleting emails in my inbox, it only retains 14 days, this is only happening on 1 computer but not on my other one, it started randomly 6 weeks ago, when it deleted over 1000 emails , i know they are on the server because i can access them from another pc. every other folder is fine just the inbox.