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Wanting to take one of my several email accounts offline. It's a club chairman account and someone else is taking over. I don't (yet) want to lose the history of past emails.

The online manual says to use 'Advanced Settings', but I can't find anything that looks like the images or that has similar tabs or sections. Where is it on Thunderbird under Ubuntu?

Hi,

I had a couple of old work accounts through Google Workspace a couple of years ago. I deleted the accounts from Thunderbird when I left the positions.

Now, whenever I log in to Thunderbird, Google access login pops up wanting access to my old accounts, which I no longer have.

One of them even has the name of another person on it.

Any help on how to stop this from happening would help.

I had an emal logged in on Thunderbird, but I no longer need it/ don't have access to it. I have deleted the account from thunderbird, deleted the calender settings for the account, and also deleted the outgoing server settings for that particular account. However, Thunderbird keeps prompting me to provide the password for that account. How can I completely remove that particular account so it stops asking me to log back in to the account?

I keep getting an alert saying I need to update my email account. How do I do that? (BOTH of my email accounts work fine on my home computer, but neither works on my classroom computer. I'm a teacher).

Version 144.0.1. Unable to add a new email account. After entering the email address and going to automatic configuration... The circle keeps spinning forever... How do I add the account manually? I tested it on two computers.

I keep getting emails warning me that my Mozilla account and data will be permanently deleted on Monday, Nov 24, 2025 unless I sign in to my account. I have responded to these warnings by signing into my account numerous times. I'm logged into my account now, as a write this on the morning of Sunday, October 23. The log of my recent Mozilla account activity confirms that I logged into my account on July 5, October 2, November 20, and November 21 of this year (2025). Besides logging into my account, I recently added information to my profile, including a secondary email, a picture, and a display name. Yet I still received a "last chance" email from Mozilla on Saturday, Nov 22, 2025, at 10:45 PM warning me that my account and data will be permanently deleted on Monday, November 24 (please see attached image). I'm concerned that my recent Mozilla account logins are not being registered, and that consequently my account and data will be permanently deleted tomorrow despite my efforts to prevent this by logging in several times and even adding information to my profile. Please stop this from happening or instruct me on how I can stop this from happening.

Thank you, from Kirk Brown.

I can't access my talk talk account on my desktop anymore. Talk talk say my password has been changed correctly and that if I go in via their website I can access my email - which I can. The man on the helpdesk (actual person) said this is because it is 'controlled' by Thunderbird and he thinks I should close the account via Thunderbird and open up a new one. I am loath to do this in case I lose all my old emails. I am a 69 year old techno phobe so an easy to follow reply would be much appreciated.

My email provider is terminating the existing email domain name, and replacing it with a new domain name. I want to retain all existing Thunderbird folders and emails for use with the new email. Example: username@q.com becomes username@myclk.com. (Yep, it's Centurylink.)

Can I change my existing Thunderbird account name and email and retain all existing folders and emails in the account? Some server settings would also be changed.

Or, do I need to set up a new account?

Thanks

trying to actualize my Thunderbird account I should close but was not able to do it because I could not find any possibility to do so. Then tried to get help and was asked to open an account. By doing so I got a reply: Bad Request 400. I do not need a new account, just want to actualize mine. Could you please help?

Hi,

I hit an error configuring two gmail pop accounts: "incoming server already exists". I do have an existing account on Thunderbird, also gmail, but not sure why this is an issue. Any help would be greatly appreciated!

Stan

Dear Sir or Madam,

I am experiencing difficulties setting up one of my email accounts. While I was able to add other accounts without any problems, I would now like to manually add another account, but unfortunately it does not work.

The account in question is kontakt@sockel-profi.de with IONOS. When I try to add this account, the input field turns grey, I cannot click anything, and the process keeps loading endlessly. To try again, I have to close the entire program. If I press ESC, the window closes, but it reopens at the same point without completing the setup.

Could you please assist me in successfully setting up this account?

Thank you very much in advance for your support.

Dear Sir or Madam,

I am experiencing difficulties setting up one of my email accounts. While I was able to add other accounts without any problems, I would now like to manually add another account, but unfortunately it does not work.

The account in question is kontakt@sockel-profi.de with IONOS. When I try to add this account, the input field turns grey, I cannot click anything, and the process keeps loading endlessly. To try again, I have to close the entire program. If I press ESC, the window closes, but it reopens at the same point without completing the setup.

Could you please assist me in successfully setting up this account?

Thank you very much in advance for your support.

Dear Sir or Madam,

I am experiencing difficulties setting up one of my email accounts. While I was able to add other accounts without any problems, I would now like to manually add another account, but unfortunately it does not work.

The account in question is kontakt@sockel-profi.de with IONOS. When I try to add this account, the input field turns grey, I cannot click anything, and the process keeps loading endlessly. To try again, I have to close the entire program. If I press ESC, the window closes, but it reopens at the same point without completing the setup.

Could you please assist me in successfully setting up this account?

Thank you very much in advance for your support.

Kind regards, Lapietra Dominik

Thunderbird was unable to find my Yahoo email to enable me to set up TB after Windows 11 took it off my computer. I was given a solution that partially worked and then, I don't know how, some fiddling about of my own got all my emails and everything seemed fine. But when I tried to read an email today, TB said it couldn't find my email address exactly as it had done before.

I have now removed Thunderbird with the hope that someone will be able to tell me how to set it up and find my email address - vervelu@ yahoo.com - so that it stays set up.