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Since one of your updates, all of my photo files now have your logo on them and I can see any of the thousands of photos I have What the hell did you put in your update? JUST STOP SENDING UPDATES EVERY DAMN TIME I TURN AROUND.

I tried using the new profile system, but it totally F**d me over. I can no longer access I site I've been using for years because the profile system kicked me out of it and now I cannot get back in because Firefox is telling me it's an un-secured connection. I don't care. I put it on the exception list, but that did not work to let me back in again. Help, please.

Hello Mozilla Support Team,

I am experiencing a critical Firefox Sync issue and would like to request your assistance.

I recently installed Firefox on a new Windows system and signed in using the same Firefox Account that I have used for a long time. Although my account shows recent activity (last connection around mid-February), none of my synced data has been restored on the new installation.

The missing data includes:

Saved passwords (logins)

Bookmarks

Firefox preferences/settings

I have carefully checked the Sync logs (about), and they indicate that collections for passwords, bookmarks, history, and preferences do exist on the Sync server. However, the new profile does not download or apply these records, and Sync appears to treat the new local profile as authoritative.

I suspect that repeated sign-ins and sync attempts from a fresh profile may have caused my previous data to be overwritten or made inaccessible, even though the server still reports existing collections.

Given the importance of this data, I would like to ask:

Is it possible to restore my Firefox Sync data (passwords, bookmarks, and preferences) from a snapshot or server-side state from approximately 20 days ago?

Is there any way to force a full restore from the server instead of uploading the empty local profile?

Are server-side backups or recovery options available in cases like this?

I fully understand that Firefox Sync uses end-to-end encryption, but since the data was previously accessible under the same account, I am hoping there may still be a recovery option.

Please let me know if you need any additional information, logs, or identifiers from my account or device to investigate further.

Thank you very much for your time and support.

Kind regards, [edited email from public community support forum]

Just received message, by LIFEHACKER, originally discovered by LAYER X, about "17 malicious extensions across numerous browsers", the list which includes Firefox and is supposedly a recent event outside of the earlier (?) event involving the Malware Ghost Poster in downloads previously cleansed by Firefox. Is this old news or is there more Malware that is 'out there' or that could be on my computer without my knowledge? (I do not download willy-nilly....) Would appreciate valid insight if it is just repetitious/old info rehashed for shock value. Thanks!

AT&T/Direct TV Tech Wizards tell Me that your Web Browser is too SECURE... I pay all my Bills using MOZILLA Web, never have a problem. 2 Months ago I have had problems logging on to Direct TV web site to pay my bill. They tell me its your web site... I even told them that I have no problem logging on to Government Web Sites. Can you help me?

The weather widget is set the country I am from, however I would like to actually use a different location for the weather. Is it possible to do? I tried to type in the city I want it to be set to but it only shows cities from my country.

Recently the use of Ctrl+D to open the Edit Bookmark box (save bookmark) stopped working properly: On first press of Ctrl+D nothing happens, then if I press Ctrl+D a second time, the box appears??? The weird thing is that once the box appears with the second press, any subsequent use of Ctrl+D will work the way it should. Windows 11 with no new extensions etc.

I only cleared the cookie for Blogger and cleared my cache. I was logged out of Facebook, Grok, ChatGPT, Linked in and X and possibly more websites I haven't visited yet. I wasn't logged out of Google I don't think. I don't use Google for logging in anywhere and cookies aren't cleared when I close my browser.

I have a fingerprint scanner and a slot for a security key, but I have never used a security key, either in the slot or a USB plugin.

When I try to go to Gmail, I enter my gmail address, and then Firefox pops up a screen wanting me to insert my security key, and there are no buttons to change how I verify my identity.

I've hunted all around for what setting in Firefox is causing it, but no luck so far. Ideas?

I was using my account for sync my bookmarks, but i hope that was saved in my phone. After check CCleaner deleted all from my laptop, i realize that was also deleted from my mobile. ¿How i can recover all my bookmarks that was sync in my account?