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Hi. When I select any of local folders and press the right mouse button on it and then select Compact, nothing happens (any message or pop up). When I choose Imap folder and then select compact, everything works fine even if there is no need of compacting such folder there is a message that 0KB where freed. I choose both online and offline work to check, but nothing helps. I remember that on older versions compacting worked fine, but now I don't know where is the problem.

Thanks for any suggestions.

Kia Ora Koutou from Aotearoa New Zealand.

After several hours of sheer frustration, including reading a significant number of posts I am still without result.

Thunderbird keeps asking for my my password for both my SMTP and IMAP settings despite all of these being correct.

I have checked with my domain and email provider (mail.1stdomains.co.nz) and they inform me that it appears to be a thunderbird settings.

Checking the thunderbird settings they are correct including passwords, however, the mail client just refuses to download the mail providing a dialogue box with "login to account "<PRIVACY>" failed. Enter new password, Cancel, Retry.

Is there some way to fix this error?

I am unable to use my bill pay with my bank using Firefox browser. However, I am able to use it logging on with Microsoft Edge. What has changed with Firefox recently? This has only become a problem as of today.

About two or three times a month the PC randomly freezes completely if a video is running in the actual Firefox browser (regardless of the site, regardless of whether it is in the active tab or in the background). First the image freezes, after about 10 seconds the sound freezes. Only a hard reset helps. The problem is observed both in actual Windows 11 and in Manjaro Linux. In games, rendering, stress tests and other PC works stably, does not freeze. How to solve this problem?

Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access."

As of today, 23rd July 2024, I am unable to access my Outlook email account through Thunderbird as it repeatedly asks me for a new password. Is there any way to resolve this and continue receiving my Outlook. com emails through Thunderbird?.

I do not want to access my emails through the Outlook app.

Version of Thunderbird I am using is 115.13.0 (64-bit), on an M1 Macbook Pro running Mac OS Sonoma 14.5.

Thanks for your assistance.

Paul Keegan.

All of a sudden, when I hover over a tab, a small window of the web site that tab is in, appears. Never happened before.

I did go into Performance Options - Visual Effects and unchecked "enable peek," but it didn't work.

How do I stop these windows from appearing?

Windows 10.

Dear community, I have recently updated my Thinkpad from kubuntu 22.04 to 24.04, which included an update of thunderbird to version 128.1.0esr (and a switch to a snap package).

However, when I type into the quick filter bar, (i) the whole thunderbird GUI freezes until the filter was applied to my several thousand emails, (ii) which also seems to take much longer than before. Before the update, the filter took maybe ~0.5 seconds or less, it now takes ~4 seconds. A lot for just a few thousand emails. Btw, the same happens if I empty the quick filter field. Just that it seems to take now even longer until it shows all of my emails.

I don't know if anyone can help. I feel more this could be something for a bug report?

Thanks a lot in advance, Matthias

As noted by others about recently-prior versions of Firefox, version 129 ALSO fails to play videos (on Amazon Prime) at HD even though other browsers, Chrome and Edge as examples, work perfectly well. This problem MAY have started with a fairly recent version of Firefox (like 127 or 128). See the post right here by another user, earlier Firefox version, with the EXACT same problem:

https://support.mozilla.org/en-US/que.../1455729

Hy ! The version of TB y run is 128.1.0esr (32 bits) under Windows 10. I am a user since 2005. Under "disk space in "local folders", I have (translated) " never delete messages"

While seaching old messages, I just discovered that, although theses messages appear in the list of messages of local folders, there is a lot of theses local folders where, when I click on a message in the list, a window opens whith an empty content.

This does not occur the same way for all the folders : for example, in one of them, the messages dated 2005 do not open (they appear in an empty window), while messages dated 2006 and earlier open as usual. Other example, in another folder, containing messages dated 2008 to 2010, not any opens in another way than an empty window.

I have tried to ask my question in the mozilla forum the 15 th august, but no answer. That is why I try on this site. I have translated here the question I posted on the mozilla forum in French, my native langage, and I hope it will be understandable ...

==> Do you have an idea of why this happens and what I should do see again the content of these precious old messages ( my genealogy and others)

Best regards, GV, Cannes, France

Secure Connection Failed

An error occurred during a connection to integration-facebook.payu.in. The OCSP response is not yet valid (contains a date in the future).

Error code: SEC_ERROR_OCSP_FUTURE_RESPONSE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Until today it worked fine. But now whenever I try to login to Xfinity I get You don't have permission to access "http://login.xfinity.com/login" on this server. It works fine on Chrome and Edge. I have disabled my add-ons. I have cleared cache, cookies, etc. I have rebooted. I have turned off firewall. I have checked my DNS. I have changed the DNS protection to OFF in Firefox. I have checked my proxy setting (I have no proxy). I have reinstalled Firefox. Etc. Etc. Nothing works. The fact that it works on Chrome and Edge, that it has worked everyday until today gets me confused. I also tried using my mobile phone as a hot spot to make sure it wasn't related to my Internet connection or IP address. Anyone have any ideas?

I just started getting this error:

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I cannot find how to make this stop. I will get emails from Newsmax about articles and if there is something I want to read I click on the link in the email. I never had a problem with Firefox not opening the link. This just started and I can not get the link to open. I have Newsmax set up as a home setting. However, after I got the Secure Connection Failed error, I could not open the Newsmax web page even if I typed in www.newsmax.com. I am about to uninstall Firefox and use another browser. Can you please tell me how to fix this?

I was sorry to see that the 128 Nebula release did not fix the longstanding problem that Thunderbird is very slow to load in Sonoma, and has been since the Sonoma release. This is with 128.0.1esr (64-bit) on an Apple M1 Mac Mini with Sonoma 14.6. I have the same problem on a 2018 Mac Book Pro running Sonoma with an Intel chip. The problem is NOT manifest on a 2013 Mac Book Pro running the last release of Big Sur. In all 3 cases the same email accounts are loaded, so it is some interaction with the OS. (I previously reported this for Tbird 115 under Sonoma, with no resolution.)

Specifically, when I start Tbird 128 on the Sonoma M1 the window comes up in about 2 seconds but contents are blank. The contents don't fill until about 30 seconds. This makes it painful to quickly hop into email to do something, so I am resorting to Apple Mail when in a hurry. If I do the same on my 2013 Big Sur machine, it's 2 seconds for the window to come up and 8 seconds for the content to fill. Upgrading from 115 to 128 did not change this on any of the machines.

None of the enhancements of recent releases are of sufficient value to compensate for this, so I wish the team would focus on ensuring speed on all platforms. Is there any clue what is going on?

This is really not a big deal, and this may not be the right place to ask or report, but...

When Thunderbird downloads messages from my three email accounts into the Unified Inbox, the total number of messages that show in the red dot in the taskbar is just the number of new messages in my primary email account. This means that as new ones come into other accounts they never register in the taskbar. Is this a bug, or do I have something set up incorrectly?

For many years, I have paid my telephone bill on-line using Firefox. Suddenly, I can on longer access <frontier.com> using Firefox. Chrome works find using the very same URL. But once inside the home page for Frontier, I can no longer login using Firefox. Grateful for any help. Thanks Email removed for privacy reasons

With the latest Thunderbird update (128.1.0esr) I am seeing frequent "not responding" situations. It eventually does come back. Am I doing something wrong? I am on a PC running Windows 10.

For some reason, for like, 19 out of 20 times I try, I cannot google search anything on the Android firefox app. I type in the query. I hit search. It loads for a long time. And I am met with "server error".

No other apps seem to have trouble connecting. No other websites on the same browser and phone has these problems. I can kind if get by as long as I know the url. But as soon as I try to find anything where I don't know the url. I get the same Server Error. It's been going on for weeks. I've disabled all extensions and uninstalled them. I've been on multiple networks both at home and work and mobile networks. I have reinstalled firefox. I have tonight even cleared both cache and data. Other devices on the same network and browser can google just fine. Nothing I can think of has made a difference.

I google. I get server error.

Anyone hasany ideas I can try out? I am certain some kind of user error is involved. It usually is. But I am at a loss of what it could be.

I have used Thunderbird as my email client for years. A while ago I noticed 'nstmp' folders that I did not create and that I can not get rid of. They are subfolders of the 'inbox' under 'Local Folders'. I tried deleting them in Thunderbird (right click, select delete) but that just gets the 'processing' circle of death. I tried deleting them from the program files for Thunderbird. No luck.

Any other suggestions? They do not affect the program but they annoy me and the number slowly grows. I just got a new computer and thought I would try to fix the problem one more time.