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duplicate of /questions/1553385 thread in Thunderbird for Android section

Thunderbird app on Android suddenly stopped moving emails; instead just repopulated inbox. Uninstalled and reinstalled app; added email account and proper password. TB locked into "Checking incoming server settings" loop. Comcast properly set up; accessible from browser. Tried entering settings manually; same result. Cleared cache and data; same result.

I have been having using Thunderbird as my email package for over 10 years and lately have been having issues. I was looking to cleanup the install (version 140.5 esr) and noticed an older version of the app still exist on the computer (version 68.4). will deleting this version have any implications. This computer was originally Windows 10 but has been upgraded to Windows 11 when the problems seemed to start appearing.

I am trying to create my gmail address on Thunderbird ([edited] @gmail.com). But I get an error message: Error message start: Could not create account Incoming server is already created. Error message end. however I cannot find any incoming server mentioned for this email address anywhere in the settings or data. anyone have an idea where to search for and delete that server ? I will be very grateful for any help.

Arne Essa Madsen [edited phone# and email from public community support forum[ [edited] @aem-e.com

I am trying to upgrade from ESR to Release. I saved my profile successfully, went to the install page and clicked Download. Got a request to donate, which I did. Then I got a page saying Thank you, Finish installing and enjoy Thunderbird. But there is no way to finish installing and I never got a download file. I've tried multiple times, nothing happens. Help!

I have several email accounts that don't work well for me. Since Firefox has been my primary browser for over twenty years, I turned to Mozilla. I like your company's open source method and people-based philosophy. So I signed up for Thunderbird just now from your website. But I am not all that tech - savvy (I'm a baby boomer who started using personal computers at age 34 in 1984, and internet in 1990.) I'm 76 years old.

Is there someone who could walk me through setting up my new Thunderbird email account, and then moving my emails and address book from my current email server on Rackspace? And also disconnecting Apple Mail as my default outgoing mailbox, and set up my new Thunderbird account in its place?

I'm willing to pay for some help!

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

Hi, I have a phone with your Mozilla OS system which is in the ALCATEL ONE TOUCH FIRE E phone and my question is do you have any updates for this phone or do I have to ask phone manufacturer?