Všetky produkty Support Forum

When editing one of my videos and trying to drag and drop a custom thumbnail after clicking upload file, I get a red circle with a slash through it on firefox indicating that this is not permitted. I am running firefox 127.0.1 (64-bit). I've tried uninstalling, running in troubleshoot mode and nothing works. Firefox is not running as administrator and my UAC is set to always notify.

On Chrome Version 126.0.6478.61 (Official Build) (64-bit) this feature seems to work as expected. Is this a firefox feature that may be preventing this drag and drop behavior? Please see attached gifs. I am on Windows 10 v22h2 btw -- Any feedback is appreciated.

Hello,

I updated to 115.11.1 (32-bit) and unified folders will not appear and the option will not stay checked. I have exhausted my options. I previously had 64-bit with same issue so I deleted and installed 32-bit as some said this would help the issue ( I'm on 64-bit windows 10 OS).

I've tried deleting smart mailboxes, virtualfolder and jsontreefolder

nothing is working, I am at wits end. Please help!

Hi, On 06.23.24 I purchased an extension for Download helper to get rid of the QR-Code. Since the last update, it no longer recognizes this extension. Please help! My account: didier.soder@gmx.ch Regards Didier

I clicked on what may have been a malicious link last night. A Firefox message popped up immediately warning of viruses, so I exited out of Firefox and then ran a full McAfee scan -- which found no viruses.

But I am now getting popup messages, purportedly from Firefox, warning me that my McAfee payment has been rejected (not true) and warning that Windows Security has located viruses. A capture of one is attached.

Note it says it's from qltuh.check-tl-ver-106-1.com.

Assuming these aren't legit, how do I remove them?

Thanks!

Tom White

I'm connecting to an MS Exchange server via smtp.office365.com and mostly this works OK by now. I do have a stupid problem, however: After deleting several folders, they always "come back" as "ghost folders" (grayed out and without messages) and it's impossible for me to get rid of them. Very annoying. I've tried a couple of steps:

• of course, I tried deleting the folders through the Thunderbird interface, also from Trash, where they first move to
• I also tried to delete msf-files associated with the deleted folders -- to no avail
• I also tried to unsubscribe from these folders using the "Subscribe" interface -- this is not possible: I can tick off the folders, save my choices, but as soon as I open "Subscribe" again, these folders are back
• I also tried to use Outlook, but the deleted folders are not shown in Outlook -- it seems to me that Thunderbird has difficulties letting them go

I'd be very thankful for any constructive help!

When I receive junk email, Thunderbird shows mail received (for example 10 emails) there are ...again for example 3 in my inbox and the other 7 are nowhere to be found. Not in junk and not in trash. I am concerned that there might be some emails that are not junk that I am not able to get. I would like to be able to review the junk folder prior to deletion. What setting options do I need to change to make this happen? I am using pop email... Thanks!!

Hi Team,

My laptop uses Window 11. On the web Bet365, I view live stream videos by Picture in Picture mode of Firefox and see that the quality of video is very bad. I tested with Chrome and didn't see this issue. Is there any way to improve video quality of Firefox Picture in Picture mode?

Thanks!

While the other web sites notifications are suppressed during "Do not Disturb" (see https://www.bennish.net/web-notifications.html ) the notifications from https://calendar.google.com are still shown during games.

Downloading MP3 files or Epub books using the Overdrive libraries' website API no longer works since the Firefox 115.120esr update.

For audiobooks, it appears to work normally at first, downloading an ODM file which can be opened to display a list of all the part files waiting to be downloaded. Taking the [Open] option within the Overdrive Media Console, the process fails, with this message: "A connection to the Internet could not be established. Please check your Internet connection; you must be connected to the Internet to proceed with this download."

For Epub books, it appears to work normally at first, downloading an acsm file, but then, when the open option on the file is selected the Adobe Digital Editions app, presents this message: "Connection Error Detected—Digital Editions could not connect to the fulfillment server. Please make sure you are connected to the internet."

So it seems that not too much was broken. Have I provided enough information for you to know what's broken & how to fix it?

John S.: jsinet6@gmail.com

Dzień dobry, Po pierwsze chciałbym zapytać co mogło się wydarzyć- kilka dni temu po próbie otworzenia przeglądarki wyskoczył jakiś błąd, przez co musiałem zainstalować przeglądarkę jeszcze raz. Efektem tego jest usunięcie wszystkich zakładek i ustawień. Jeśli jest taka możliwość to prosiłbym o poradę w jaki sposób mógłbym przywrócić wcześniejsze ustawienia. Zacząłem ponownie dostosowywać przeglądarkę i napotkałem problem, a mianowicie po zainstalowaniu rozszerzenie nie pokazuje się on na górnym pasku jak miało to miejsce wcześniej. Jeśli nie ma możliwości przywrócenia wcześniejszych ustawień i zakładek to proszę o pomoc w dodaniu rozszerzenia do paska.

Pozdrawiam i życzę miłego dnia, Kacper Tokarz

I am no longer able to send/receive messages in Thunderbird. Sending of password failed and login failed. I tried changing my password, but that did not help. This happened on 6/16/24 in the evening.

Recently for no apparent reason I'm not receiving any emails to my email accounts. This happened about 2 weeks ago, after some clicking I was ask to authorize some form and this resolved the difficulty. However it has now returned with a vengeance and none of my accounts are receiving any emails. I have not made any alteration or tampered with any account settings. Yesterday the emial system was operating perfectly but today absolutely nothing only the emails received yesterday are showing. All I get is a notice advising that whatever email address I click on "connected to emap@ gmail.com" or what other incomming connecting is used. My FireFox was updated about 2 hours ago whilst trying to open my emails. Can someone help or do I close the account ?

Hello Mozilla Support Community,

I'm a website owner passionate about home improvement and recently launched The Home and Town. I'm looking for advice on how to optimize my site for better performance and user experience on Firefox. Are there specific settings or extensions that you recommend for enhancing the browsing experience on home improvement websites? Any tips on ensuring compatibility and speed would be greatly appreciated!

Thank you for your help!

Thunderbird will not allow me to file an email that has the same address as another email, but the problem is these are monthly emails from the same source with the same address.

I Can't send or receive emails from Thunderbird, over 24 hours now. I get error message above and repeated requests to log on with my passwords, but my password doesn't work. I log onto and go to my AOL server to see my emails.

For the last week or so, I haven't been able to sync my emails to Thunderbird even though this is working fine for Outlook. Before a week ago it worked fine though.

when i try to access my email i get the message LOGIN TO ACCOUNT FAILED. i found a page in this community which addressed this problem, but none of the suggestions solved the problem. it started 3 days ago. i can access my email online with FIREFOX, but when i tried with CHROME i could SEE the emails, but when i clicked on one, couldn't read it or do anything WITH it.

My email sending defaults to send later, I have to close Thunderbird to get the emails to send now.

I have looked at extension and NONE are set

How do I get rid of the send later function