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yahoo is not displaying correctly and saying it is untrusted. I unistalled firefox and reinstalled. Still having the same problem. yahoo works fine on chrome.

Pridané

When loading yahoo.com , it says it is not a trusted site. I can load the news page but home page displays incorrectly and cannot log into my mail. Yahoo is working fine on chrome. Happens ever since I downloaded the latest update to firefox and I cannot download a previous version.

When loading yahoo.com , it says it is not a trusted site. I can load the news page but home page displays incorrectly and cannot log into my mail. Yahoo is working fine on chrome. Happens ever since I downloaded the latest update to firefox and I cannot download a previous version.

Ďalšie informácie o systéme

Aplikácie

  • Identifikácia prehliadača: Mozilla/5.0 (Windows NT 6.0) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/33.0.1750.154 Safari/537.36

Viac informácií

philipp
  • Top 25 Contributor
  • Moderator
5320 riešení 23501 odpovedí

hello, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors:

  • what is the error code shown under technical details on the error page?

in case the error code equals sec_error_unknown_issuer, please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions):

  • which issuer information does the certificate contain?

thank you!

"This Connection is Untrusted" error message appears - What to do

hello, first please make sure that the date & time is set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors: * what is the '''error code''' shown under ''technical details'' on the error page? in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions): * which '''issuer information''' does the certificate contain? thank you! [["This Connection is Untrusted" error message appears - What to do]]

Autor otázky

still having the same issue. checked the dates that is fine. Even mypoints,com is not working correctly!

still having the same issue. checked the dates that is fine. Even mypoints,com is not working correctly!
cor-el
  • Top 10 Contributor
  • Moderator
17567 riešení 158888 odpovedí

Did you check the issuer of the certificate?

Check out why the site is untrusted and click "Technical Details to expand this section.
If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source.

You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.

  • Click the link at the bottom of the error page: "I Understand the Risks"

Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".

  • Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.

You can see more Details like intermediate certificates that are used in the Details pane.

If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".

Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.

Did you check the issuer of the certificate? Check out why the site is untrusted and click "Technical Details to expand this section.<br>If the certificate is not trusted because no issuer chain was provided (sec_error_unknown_issuer) then see if you can install this intermediate certificate from another source. You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates. *Click the link at the bottom of the error page: "I Understand the Risks" Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate". *Click the "View..." button and inspect the certificate and check who is the issuer of the certificate. You can see more Details like intermediate certificates that are used in the Details pane. If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab". Note that some firewalls monitor (secure) connections and that programs like Sendori or FiddlerRoot can intercept connections and send their own certificate instead of the website's certificate.