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I can't play videos on youtube when I'm signed into my account

Pridané

This problem just started today, prior to this I've had no problems with youtube. Earlier today, I tried to reload a video I had watched earlier and got the message "An error has occurred." I tried everything on youtube troubleshooting page, to no avail. I upgraded to Firefox 24. I tried using youtube in Chrome and Safari, and it worked fine. Then I tried signing out of my youtube account in Firefox. Videos played just fine. I signed back in, and the error was back. I tried signing into my account in Safari and Chrome (I had not been signed in whem I tested them before) and they still worked. So videos won't play in Firefox, but only when I'm signed into youtube, and work fine in Safari and Chrome, whether I'm signed in or not.

This problem just started today, prior to this I've had no problems with youtube. Earlier today, I tried to reload a video I had watched earlier and got the message "An error has occurred." I tried everything on youtube troubleshooting page, to no avail. I upgraded to Firefox 24. I tried using youtube in Chrome and Safari, and it worked fine. Then I tried signing out of my youtube account in Firefox. Videos played just fine. I signed back in, and the error was back. I tried signing into my account in Safari and Chrome (I had not been signed in whem I tested them before) and they still worked. So videos won't play in Firefox, but only when I'm signed into youtube, and work fine in Safari and Chrome, whether I'm signed in or not.

Vybrané riešenie

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

Čítať túto odpoveď v kontexte 2

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Shockwave Flash 11.8 r800
  • A plugin to detect whether the Adobe Extension Manager is installed on this machine.
  • Version 4.5.3.14917
  • Google Talk Plugin Video Accelerator version:0.1.44.29
  • Displays Java applet content, or a placeholder if Java is not installed.
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • 5.1.20513.0
  • The Google Earth Plugin allows you to view 3D imagery and terrain in your web browser.
  • iPhoto6

Aplikácie

  • Firefox 24.0
  • Identifikácia prehliadača: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:24.0) Gecko/20100101 Firefox/24.0
  • URL adresa podpory: https://support.mozilla.org/1/firefox/24.0/Darwin/en-US/

Rozšírenia

  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • avast! Online Security 8.0.1429 (wrc@avast.com) (Neaktívny)

JavaScript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription:
  • adapterDeviceID: 0x 647
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x10de
  • driverDate:
  • driverVersion:
  • info: {u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce 9600M GT OpenGL Engine
  • windowLayerManagerRemote: False
  • windowLayerManagerType: OpenGL

Upravené nastavenia

  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130909203154
  • browser.startup.homepage_override.mstone: 24.0
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 24.0
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1379051370
  • places.history.expiration.transient_current_max_pages: 100664
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.divxbrowserplugin: 0
  • plugin.state.flip4mac wmv plugin: 0
  • plugin.state.java: 1
  • privacy.sanitize.migrateFx3Prefs: True

Ostatné

  • User JS: Nie
  • Prístupnosť: Nie
Kadir Topal 26 riešení 188 odpovedí

Užitočné odpovede

Hi there, Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

Hi there, Hello, Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: ''This will log you out of all sites you're logged in to.'' To clear cache and cookies do the following: #Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history. #Under "Time range to clear", select "Everything". #Now, click the arrow next to Details to toggle the Details list active. #From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else. #Now click the ''Clear now'' button. Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article. Did this fix your problems? Please report back to us! Thank you.
cor-el
  • Top 10 Contributor
  • Moderator
17580 riešení 159048 odpovedí

Vybrané riešenie

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.

If clearing cookies doesn't work then it is possible that the <i>cookies.sqlite</i> file that stores the cookies is corrupted. Rename (or delete) <b>cookies.sqlite</b> (cookies.sqlite.old) and delete other present cookie files like <b>cookies.sqlite-journal</b> in the Firefox profile folder in case the file cookies.sqlite got corrupted. *http://kb.mozillazine.org/Cookies *https://support.mozilla.org/kb/Deleting+cookies
baachitraka 0 riešení 2 odpovedí

I had this problem. My computer was missing a sound card may be I try to plug one and see what happens.

Eureka, I can play youtube videos.

OS: Windows 8 64-bit Pro Firefox: 24 Adobe Flash: Latest

Works!!! Works!!! Works!!!

I had this problem. My computer was missing a sound card may be I try to plug one and see what happens. Eureka, I can play youtube videos. OS: Windows 8 64-bit Pro Firefox: 24 Adobe Flash: Latest Works!!! Works!!! Works!!!

Upravil(a) baachitraka dňa