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Is there some way I can directly to someone for help

Pridané

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent.

(Email removed by Mod)

I really like Mozilla, but getting help is impossible. I had to restore my computer by to factory settings. I had all my bookmarks plus a lot of addons and plugins from Mozilla. Is there anyone I can get help from by directly corresponding thru email. I could wait days for an answer thru the forum if I could even find it once I have submitted my question. For me this is urgent. (Email removed by Mod)

Upravil(a) user633449 dňa

Ďalšie informácie o systéme

Nainštalované zásuvné moduly

  • Google Update
  • NPWLPG
  • The Hulu Desktop Plugin allows Hulu.com to integrate with the Hulu Desktop application.
  • 4.0.50401.0
  • Virtual Earth 3D 4.00090316005 plugin for Mozilla

Aplikácie

  • Firefox 22.0a1
  • Identifikácia prehliadača: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.8; rv:22.0) Gecko/20130401 Firefox/22.0
  • URL adresa podpory: http://support.mozilla.org/1/firefox/22.0a1/Darwin/en-US/

Rozšírenia

  • Adblock Plus 2.2.3 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Feedback 1.2.2 (testpilot@labs.mozilla.com)
  • Firefox OS Simulator 2.0 (r2d2b2g@mozilla.org)
  • Firefox Shield 0.3 (firefox-shield@mozilla.com)
  • SUMO-Android 0.1 (jid1-xQ19cIbqqECHhQ@jetpack)
  • Textarea Cache 0.8.9 ({578e7caa-210f-4967-a0d3-88fe5b59a39f})
  • Troubleshooter 1.0a (troubleshooter@mozilla.org)
  • User Agent Switcher 0.7.3 ({e968fc70-8f95-4ab9-9e79-304de2a71ee1})

JavaScript

  • incrementalGCEnabled: True

Grafika

  • adapterDescription:
  • adapterDeviceID: 0x 166
  • adapterDrivers:
  • adapterRAM:
  • adapterVendorID: 0x8086
  • driverDate:
  • driverVersion:
  • info: {u'AzureContentBackend': u'none', u'AzureCanvasBackend': u'quartz', u'AzureFallbackCanvasBackend': u'none'}
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: NVIDIA Corporation -- NVIDIA GeForce GT 650M OpenGL Engine
  • windowLayerManagerType: OpenGL

Upravené nastavenia

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.privatebrowsing.dont_prompt_on_enter: True
  • browser.search.useDBForOrder: True
  • browser.startup.homepage_override.buildID: 20130401030817
  • browser.startup.homepage_override.mstone: 22.0a1
  • browser.tabs.warnOnClose: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 22.0a1
  • gfx.blacklist.webgl.msaa: 4
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1364841730
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf,application/vnd.fdf,application/vnd.adobe.xdp+xml,application/vnd.adobe.xfd+xml
  • plugin.importedState: True
  • plugin.state.adobepdfviewernpapi: 0
  • plugin.state.java: 0
  • privacy.cpd.cookies: False
  • privacy.cpd.downloads: False
  • privacy.cpd.formdata: False
  • privacy.cpd.history: False
  • privacy.cpd.offlineApps: True
  • privacy.cpd.sessions: False
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1362326065

Ostatné

  • User JS: Nie
  • Prístupnosť: Nie
user633449 1539 riešení 10745 odpovedí

Did you use Windows Restore to restore your computer or did you re-install Windows?

If you use Recovering important data from an old profile to find your old profile, does that help?

This is the only channel for Mozilla and Firefox support.

Did you use Windows Restore to restore your computer or did you re-install Windows? If you use [[Recovering important data from an old profile]] to find your old profile, does that help? This is the only channel for Mozilla and Firefox support.