Vyhľadajte odpoveď

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I've tried all the advice on the Firefox Help site, but I still can't download anything. Yesterday, I was able to download and open PDF files fine. Today... no.

  • 4 odpovede
  • 3 majú tento problém
  • 18 zobrazení
  • Posledná odpoveď od user633449

more options

While I was working on my Mac last night, I got a message that I needed to download an Adobe (I think an Acrobat X Pro) update. I did. That seems to be the time when I started having problems. Now I can't use the uninstaller for the program. I think that may be the problem, but my ability to fix it stops here.

I'm usually more discerning about updates, etc, but I was working on a project and the flashing updater was bothering me, so I hit yes, not really looking at the app I was updating. Ugh. My mistake.

Vybrané riešenie

Go to Firefox preferences, 'Applications' 'Preview Documents/application/pdf'. Click on the 'Action' column and change to 'Use Preview (default). The Adobe update apparently changed this download preference.

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (4)

more options

Hi hobanny,

Have you looked at the View PDF files in Firefox or choose another viewer Knowledge Base article? There is a lot of useful information in there. It actually lists two different plugins to try for opening PDF files. I'd try both of them just to be safe.

Hopefully this helps!

more options

Vybrané riešenie

Go to Firefox preferences, 'Applications' 'Preview Documents/application/pdf'. Click on the 'Action' column and change to 'Use Preview (default). The Adobe update apparently changed this download preference.

more options

nursem, you solved the problem. Thanks!

more options

Also, another thing you will want to do i make sure you update to Firefox 12 to get the most recent security update, and performance improvements :)