If Firefox has updated itself then you should get the same Firefox version in all profiles.

You may have a user agent that is corrupted and that identifies you as Firefox/3.6.25

See:

• https://support.mozilla.org/kb/Finding+your+Firefox+version
• https://support.mozilla.org/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
• http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

There are other things that need your attention.

You need to update your plugins to the latest versions, some are very outdated.

• http://www.mozilla.org/plugincheck/

• Shockwave Flash 10.0 r32
• Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)

Thanks Corel. The computer I use at work is the one I'm having problems on. I also do work at home (where I am now) so I also have two Firefox profiles set up on my home computer. On my home computer when I updated the first profile both profiles updated, so I know it SHOULD work that way. On my work computer I did do the Help, About, version check and it told me I had the older version and needed to update, ran me through the update process but still the second profile was not updated. I will try the other two links, if the computer will let me since I'm not an administrator on it. That probably won't be until Monday. I don't really want to bug our director about it because she is so busy. I know that the Shockwave Flash and Java Plugins are outdated but they require administrator privileges to do. Something else I just thought of, every time I start that second profile at work it was saying Firefox was not my default browser, did I want to make it the default browser, I would agree, but still it would happen the next time. When I go into Tools, Options and look, it says Firefox IS my default browser. I finally told it not to check each time it starts. I don't know if this is connected to my original issue or not. Thanks for the advice and I will check it out next week and let you know how things go.

Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).

If files already have been downloaded then remove the files in the updates and updates\0 folder.
You can also delete active-update.xml and possibly updates.xml (stores the update history).

• http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Vista/Windows 7:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

XP:

C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
(%USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox)

I didn't get a chance to check this out Monday. In between, version 10 came out. I made sure my default profile was completely closed out and updated from the secondary profile, manually closed it down and reopened it and the update took. When I opened the default profile it didn't automatically update but I was able to update it without a problem. I think I will call it good for now and see what happens next time we update. I still have to have our director update add-ons for me though because she is the only one with administrative authority. Thanks cor-el!