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Firefox crashes

  • 6 odpovedí
  • 4 majú tento problém
  • Posledná odpoveď od fjuedes

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Hi there,

my firefox stopped working sometime in spring this year (2011) after i have installed a windows update. I tried to uninstall and clean up (profile directories/registry) every time a new version was launched. Now i have FF 7.0.1 installed and it still crashes directly after the start. Same behavior in safe-mode and when i try to start the ProfileManager. I am forced to use Google Chrome now...

Všetky odpovede (6)

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upgrade your browser to Firefox 8 and check

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Hi Swarnava,

thank you very much for your answer. I have uninstalled my FireFox 7, removed my profile directory and then installed FF8. That one does not even start, the firefox.exe process just dies...

Any other idea? - Thank you very much in advance for your help!

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Do you have new crash report? If yes please post crash id here

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Hi Swarnava,

thank you again for taking care on this problem! No, unfortunately i have no no crash report. :-( When i start firefox i can see the process in the taskmanager for a few seconds and it then just disappears in complete silence:

- No crashdump

- No System event

- Nothing printed to stdout/stderr

Just like the "Hello World" program, but without the "Hello World" message... Is there anything i can do to collect more information? Thank you very much in advance for your help!

Upravil(a) fjuedes dňa

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Vybrané riešenie

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Hi Swarnava,

thank you again for answering my mail.

There is no firefox.exe process running when i try to start firefox. Also the dialog-box, stating that the already running ff-instance is not responding does not appear.