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no green button to post information in troubleshooting having pasted crash details

  • 2 odpovede
  • 3 majú tento problém
  • Posledná odpoveď od mightypiers

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have copied to clipboard yet no green button shows to post information

PLUS when contacting Firefox through their link will not allow account to be set up so i can send the information f=directly to them!

hopeless.

Vybrané riešenie

https://crash-stats.mozilla.com/report/index/9e338ce8-37c8-4f65-9571-6073b2111105

That crash is related to Trusteer Rapport. Disable it from the Start menu and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

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Všetky odpovede (2)

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Vybrané riešenie

https://crash-stats.mozilla.com/report/index/9e338ce8-37c8-4f65-9571-6073b2111105

That crash is related to Trusteer Rapport. Disable it from the Start menu and see if that stops the crashing. For more help you can ask their helpdesk.
http://www.trusteer.com/support/en/report-problem

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This worked, thank you.

No idea what this Trusteer rapport is.

Again, thank you.