Thunderbird is freezing up after a few minutes or when I try to select a folder.
I believe with Update 154,0 my thunderbird has been freezing up. I can't see, to compress files or select some folders. After a few minutes everything freezes up. 21 AUGUST 2026
[redacted] @gmail.com
/edit: unlocked as other was made as duplicate.
Upravil(a) Wayne Mery dňa
Vybrané riešenie
I did this and it did not work. After a month of frustration I noticed that clicking on my Trash folder caused it to freeze up. Eventually I went to File/Empty Trash , emptied it, and it started working properly. I also deleted some archived files and compressed my folders.
Všetky odpovede (6)
What is your anti-virus software?
Norton 360, Superantispyware. Whatever comes with Windows 11.
These are some generic suggestions to avoid problems with anti-virus software.
Create an exception in your anti-virus software for the Thunderbird profile folder, so that the anti-virus real-time scanner will not scan it. https://support.mozilla.org/en-US/kb/profiles-where-thunderbird-stores-user-data#w_how-to-find-your-profile
Don't let your anti-virus software scan incoming and outgoing messages.
Don't let your anti-virus software scan attachments.
Don't let your anti-virus software intercept your secure connection to the server.
Remove any add-ons your anti-virus software may have installed in Thunderbird.
Vybrané riešenie
I did this and it did not work. After a month of frustration I noticed that clicking on my Trash folder caused it to freeze up. Eventually I went to File/Empty Trash , emptied it, and it started working properly. I also deleted some archived files and compressed my folders.
Any idea how many messages might have been in trash?
Specifically, no. But a lot. I have my Gmail account set up to hold no more that 10,000 I think but have no idea if I can set up a limit in Thunderbird. I don't recall when the last time was that I emptied it. BTW, I'm a pretty unsavvy 78 year old user.
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