When I try to open my online account it says "bad request"

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Priscilla Bradley 7/19/26, 10:31 PM

I want to make a payment to my online credit card account.

Answer 1 · 2026-07-20 05:31:44.461070+00:00

20. 7. 2026 1:18

Hi Priscilla, sorry to hear that. Could you add what is the website you're facing issues with?

Answer 2 · 2026-07-20 05:31:44.461070+00:00

20. 7. 2026 8:39

the website is citi

Answer 3 · 2026-07-20 05:31:44.461070+00:00

21. 7. 2026 0:55

Is that citi.com ? Do you still get the bad request message? Do you see it when you try to log in with other browsers as well?

Answer 4 · 2026-07-20 05:31:44.461070+00:00

21. 7. 2026 1:10

The error message is in the other thread: support.mozilla.org/questions/1593806

Answer 5 · 2026-07-20 05:31:44.461070+00:00

21. 7. 2026 4:32

jbr said

The error message is in the other thread: support.mozilla.org/questions/1593806

Thanks jbr! Since there is another question about this, I will close this one as duplicate and continue the conversation there.