Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Hello. I have forgotten my password and am having problems trying to change it

John Szmurlo

Sorry but I have gorgotten my password. Am not that good on the computer so your help or link would be great. Thanks John.

Sorry but I have gorgotten my password. Am not that good on the computer so your help or link would be great. Thanks John.

Všetky odpovede (1)

Hi John,

Which password are you referring to?

If that's your Mozilla account password, please see How to change or reset your Mozilla account password. Be aware: resetting the password without a recovery key will erase your cloud data.

If that's your primary password, please see Reset your Primary Password if you've forgotten it. Be aware: resetting the primary password will erase all your saved logins.

If that's your Firefox Backup password, you can just go ahead and change it in the Settings: the old one is not required.

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