Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie
Vyriešené

Unable to get to various My Account pages on Firefox.

williamssu

Today (4/27/2026) I am suddenly unable to log in to My Account on various websites (eMail, grocery store...) The business page opens but when I try to go to the account login page, I either get a blank page or the page spins and spins and never goes to the login page. I am able to get to the logins on Safari. I've cleared cache and cookies, and closed out of Firefox and reopened.

.

Today (4/27/2026) I am suddenly unable to log in to My Account on various websites (eMail, grocery store...) The business page opens but when I try to go to the account login page, I either get a blank page or the page spins and spins and never goes to the login page. I am able to get to the logins on Safari. I've cleared cache and cookies, and closed out of Firefox and reopened. .

Všetky odpovede (3)

Hi William,

That sounds so wrong. Can you try to see if the problem is reproducible from the Troubleshoot Mode?

Vybrané riešenie

Thank you! I ran Troubleshoot Mode and was able to log in. I only have two extensions installed, and it turned out to be AdBlock Plus causing the issue. I can either disable AdBlock Plus temporarily, or just disable it for the moment for that page only.

In the mean time, I installed WaterFox, and did not have the difficulty with WaterFox. I now need to decide whether to continue with WaterFox or go back to FireFox and do a temporary disable on AdBlockPlus to log in to accounts.

Thank you again!

Thanks for getting back to this thread to share the fix. I just marked your reply as the solution instead, so people with the same issue can find the actual resolution easier.

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.