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Thunderbird SuperNova on 32 bit Win 7 machine

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timan
timan

I am trying to re-install Thunderbird on my wife's old Gateway desktop. I downloaded version 115.18.0 and tried to install it, but get a message saying it can't be installed because my OS is 32 bit. I thought the SuperNova would work for both 64 and 32 bit OS platforms. (It does work on my Toshiba laptop, which is a 64 bit Win 7 machine.) If this version of Thunderbird will not work, what about the last version that will. It was installed years ago. Thanks, Peter

I am trying to re-install Thunderbird on my wife's old Gateway desktop. I downloaded version 115.18.0 and tried to install it, but get a message saying it can't be installed because my OS is 32 bit. I thought the SuperNova would work for both 64 and 32 bit OS platforms. (It does work on my Toshiba laptop, which is a 64 bit Win 7 machine.) If this version of Thunderbird will not work, what about the last version that will. It was installed years ago. Thanks, Peter

Vybrané riešenie

James: I downloaded the 32 bit version and it installed successfully. I manually configured the server settings using the settings from my Toshiba laptop. (I still have a good password for my wife's account on the provider's email server.) However, I am still getting the error message "unable to log in at server..." What should we try next? Peter

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James
James
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There are both 32-bit and 64-bit Windows versions. The version you tried to install was 64-bit. You can install both 32-bit and 64-bit on 64-bit Windows though due to WOW64. With 32-bit Windows you can only run the 32-bit version.

Here is the 32-bit Thunderbird 115.18.0 for Windows. https://archive.mozilla.org/pub/thunderbird/releases/115.18.0/win32/ as each folder is the language. https://archive.mozilla.org/pub/thunderbird/releases/115.18.0/win32/en-US/ https://archive.mozilla.org/pub/thunderbird/releases/115.18.0/win32/en-GB/ https://archive.mozilla.org/pub/thunderbird/releases/115.18.0/win32/en-CA/

You can also download 32-bit Tb 115.18.0esr at https://www.thunderbird.net/download/ Just pick the Thunderbird Extended Support Release > Windows 7/8.1 > Installer type as 32-bit then Download.

timan
timan Autor otázky

Vybrané riešenie

James: I downloaded the 32 bit version and it installed successfully. I manually configured the server settings using the settings from my Toshiba laptop. (I still have a good password for my wife's account on the provider's email server.) However, I am still getting the error message "unable to log in at server..." What should we try next? Peter

James
James
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  • Top 10 Contributor

timan said
However, I am still getting the error message "unable to log in at server..." What should we try next?

By starting a new thread with this question.

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