Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

It is asking me for a code

  • 5 odpovedí
  • 1 má tento problém
  • 127 zobrazení
  • Posledná odpoveď od Denys

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

When I want to login with my Firefox account it asks me for a code as 2 factor but I can't remember that I ever signed up for 2 -factor . I have 2 apps fro 2 factor: google and Microsoft but neither has Mozilla identification in it. I would like to sign up for 2 factor but it looks like someone already did that for me. What now?

Všetky odpovede (5)

Hi,

Isn't it a code you should get to your inbox?

Yes I thought that as well and I found a code of a few years back but nothing recent and yes I checked my spam

Hmm... What exactly does the message on the login page say? You can attach a screenshot if you want.

PS Did you actually mean to mark my answer as a solution? If not, you can undo that by pressing Undo.

Yes solved was clicked accidentally. Screenshot is attached

Thank you for clarifying! Are you offered another option when you click Trouble entering code?

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.