profile missing?
hi, I'm switching from 1 PC to another. I can download Thunderbird easily, however when I try to open, I get a popup saying profile missing. and I can't open Thunderbird. no idea what happened. any advice please? thank you! Jeff
Všetky odpovede (2)
this is the message I get - Your Thunderbird profile cannot be loaded. It may be missing or inaccessible
On the new PC click the Windows Start button. In the Search box, type: %APPDATA%\Thunderbird\ and hit Enter. You'll see the contents of the Thunderbird folder: • open the folder Profiles and show us a screen shot of its contents • open the file profiles.ini in a text editor and show us a screen shot of its content
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