My Firefox account is not working even though my password is correct
My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.
Please guide me step-by-step so I can reactivate my account. I am using a mobile device.
Thank you for your help.
Vybrané riešenie
Hi Raha,
We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.
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My Firefox account password is correct, but I cannot log in. The site says I need to complete the "Get Support" process before my account becomes active again. I don't understand what I need to do next or where to write the required information.
Please guide me step-by-step so I can reactivate my account. I am using a mobile device.
Thank you for your help.
Vybrané riešenie
Hi Raha,
We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).
Please submit a new ticket from this page so our support agent can assist you further.
Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.