Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Thunderbird - Error: Platform version

  • 4 odpovede
  • 0 má tento problém
  • 20 zobrazení
  • Posledná odpoveď od christ1

more options

Hi, how do I get rid of

"Error: Platform version '143.0.1' is not compatible with minVersion >=141.0 maxVersion <= 141.0 Maybe try to reinstall Thunderbird?"

It's not very practible to do a new copy everytime a Thunderbird Update has to be made because I mainly store my emails in a local copy (respectively a lot of copies already).

could you please help me?

Thx & BR Eva

Hi, how do I get rid of "Error: Platform version '143.0.1' is not compatible with minVersion >=141.0 maxVersion <= 141.0 Maybe try to reinstall Thunderbird?" It's not very practible to do a new copy everytime a Thunderbird Update has to be made because I mainly store my emails in a local copy (respectively a lot of copies already). could you please help me? Thx & BR Eva

Všetky odpovede (4)

more options

Try this: see if there is a compatibility.ini file in the profile. If so, delete it, and then start thunderbird

more options

no nothing changed

I cleared the "cache2" folder - nothing changed I cleared the shader-Cache - nothing changed

shall I clear the startupCache as well?


I do have Microsoft Edge on the computer and on the stick firefox, firefox should be the standard but sometimes that changes; might that be the problem?

more options

If thunderbird actually starts, try this: help>troubleshoot mode and restart. The error may be from an addon,

more options

Download the installer again from https://www.thunderbird.net/thunderbird/all/ Use the one for the update channel you actually use (Extended Support - ESR, or Release). If your TB version is 143.0.1, you're on the Release update channel. Then close Thunderbird, and run the downloaded installer.

Upravil(a) christ1 dňa

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.