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Thunderbird - Error: Platform version

Thunderbird Aktualizácie
christ1 pridal odpoveď Pred 1 rokom
Eva
Eva

Hi, how do I get rid of

"Error: Platform version '143.0.1' is not compatible with minVersion >=141.0 maxVersion <= 141.0 Maybe try to reinstall Thunderbird?"

It's not very practible to do a new copy everytime a Thunderbird Update has to be made because I mainly store my emails in a local copy (respectively a lot of copies already).

could you please help me?

Thx & BR Eva

Hi, how do I get rid of "Error: Platform version '143.0.1' is not compatible with minVersion >=141.0 maxVersion <= 141.0 Maybe try to reinstall Thunderbird?" It's not very practible to do a new copy everytime a Thunderbird Update has to be made because I mainly store my emails in a local copy (respectively a lot of copies already). could you please help me? Thx & BR Eva

Všetky odpovede (4)

david
david
  • 10 najlepších prispievateľov

Try this: see if there is a compatibility.ini file in the profile. If so, delete it, and then start thunderbird

Eva
Eva Autor otázky

no nothing changed

I cleared the "cache2" folder - nothing changed I cleared the shader-Cache - nothing changed

shall I clear the startupCache as well?


I do have Microsoft Edge on the computer and on the stick firefox, firefox should be the standard but sometimes that changes; might that be the problem?

david
david
  • 10 najlepších prispievateľov

If thunderbird actually starts, try this: help>troubleshoot mode and restart. The error may be from an addon,

christ1
christ1
  • 25 najlepších prispievateľov
  • Moderátor

Download the installer again from https://www.thunderbird.net/thunderbird/all/ Use the one for the update channel you actually use (Extended Support - ESR, or Release). If your TB version is 143.0.1, you're on the Release update channel. Then close Thunderbird, and run the downloaded installer.

Upravil(a) christ1 dňa