Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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2nd verification issue, email closed.

Paul odpovedal
Jimmy

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Hi I have my recovery key under the email and wish to reactivate the account. I can’t receive the two factor authentication email to be able to get to the place where I input the key. Thank.

Všetky odpovede (1)

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-to-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.