Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

recovery key setup

  • 1 odpoveď
  • 0 má tento problém
  • 44 zobrazení
  • Posledná odpoveď od Paul

more options

I wrote down my recovery key and hit the download button, and my screen went to a blank page, with aboutblank as a header, and wouldn't go any further. I hit my back key and it took me to my Firefox search page. I still need to finish setting up my recovery key info, etc... how do I get back into finish setting up?

I wrote down my recovery key and hit the download button, and my screen went to a blank page, with aboutblank as a header, and wouldn't go any further. I hit my back key and it took me to my Firefox search page. I still need to finish setting up my recovery key info, etc... how do I get back into finish setting up?

Všetky odpovede (1)

more options

Hi,

Looks like you're dealing with a Mozilla account issue. We have a direct one-one-one support for Mozilla account (which is a different thing from peer to peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.

Položiť otázku

Ak chcete odpovedať na príspevky, musíte sa prihlásiť do svojho účtu. Ak ešte nemáte účet, položte novú otázku.